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141. Debrief Example Audio Transcript/Facilitator Notes - Implementation Guide | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
     May 01, 2017 - Well, we're going to look at the debrief completion rate, and we're going to observe cases in our ASC … In this case we're going to designate an observer, and we're going to do it for 1 week to establish a … Well, we're going to keep a tally sheet of the number of debriefs that were completed, and we're going … This is what we're going to test. This is what we're going to try to address that problem. … This time around we're going to say that whenever the surgeon removes his or her gloves, that's going

142. Debrief Example Audio Transcript/Facilitator Notes - Implementation Guide | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
     May 01, 2017 - Well, we're going to look at the debrief completion rate, and we're going to observe cases in our ASC … In this case we're going to designate an observer, and we're going to do it for 1 week to establish a … Well, we're going to keep a tally sheet of the number of debriefs that were completed, and we're going … This is what we're going to test. This is what we're going to try to address that problem. … This time around we're going to say that whenever the surgeon removes his or her gloves, that's going

143. Preparing for Multiple Health IT Initiatives At Once Using Common Project Management Techniques Webinar Notes (pdf file)
     digital.ahrq.gov/sites/default/files/docs/page/preparing_for_multiple_health_it_initiatives_at_once_using_common_project_management_techniques_6.pdf
     August 15, 2011 - Again, going into project management and making sure it is written down. … She doesn’t understand that it is going to be a poor choice to make. … We need to have a good idea of what we are going to do. … Just like Andrea, I will be glad to help in any way to get that going. … going?

144. C:\Users\yemsrach dessalegn\Desktop\delete\transcript2.html (pdf file)
     digital.ahrq.gov/sites/default/files/docs/Experience%20from%20Diverse%20Care%20Settings_1_0.pdf
     March 30, 2007 - We found that all concerns about “We’re going to lose patients,” or “The world’s going to come to an … end,” or “Somebody’s going to report it,” have been false. … Or is there an easy way to begin to … or is there work going on that’s going to make interoperability … to print and they’re going to get everything they need and it’s going to be streamlined and they’re … going to be happy.

145. Briefing Exercise | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/lep/handouts/lepbriefingex.html
     December 01, 2012 - Exercise TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module We're going … We are going to discharge [patient name] today. … I'll be going over your discharge instructions with you. … Interpreter: [ interprets ] Patient: [ nods ] Nurse: Next, I'm going to go over your medications

146. Briefing Exercise | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/lep/handouts/lepbriefingex.html
     December 01, 2012 - Exercise TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module We're going … We are going to discharge [patient name] today. … I'll be going over your discharge instructions with you. … Interpreter: [ interprets ] Patient: [ nods ] Nurse: Next, I'm going to go over your medications

147. In Conversation with Eric Thomas about Zero Harm: Striving to Reduce Preventable Harms – Point, Counterpoint, and Areas of Agreement | PSNet
     psnet.ahrq.gov/perspective/conversation-eric-thomas-about-zero-harm-striving-reduce-preventable-harms-point
     September 24, 2024 - We are not going to report the preventable harm, or we're going to redefine the harms in a way to say … It is not by saying, “Oh, we're going to win or else.”  … Your symptoms are going to change in the meantime. We are going to communicate about it. … We are going to narrow it down to a few things. We are going to try this or that medicine. … And you do not know what is going to happen.

148. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/33658/psn-pdf
     October 01, 2007 - But ultimately, errors are going to occur. … for example, inadvertently going faster than the speed limit. … Compliance with time outs is going down. … We're going to go after that person. … And the issue is how are we going to resist that?

149. Safety Culture in EMS | PSNet
     psnet.ahrq.gov/perspective/safety-culture-ems
     May 26, 2021 - If there is fear, I’m not going to come forward with a medication error. … I'm afraid I'm going to lose my job. I'm afraid that my reputation is going to be tarnished. … And it's going to take time for that culture shift. … , we certainly don't know how we're going to get there. … Until there's some type of EMS entity that is going to move globally, it's really going to be organization-dependent

150. Morning Briefing and Shadowing (Transcript) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/briefing.html
     April 01, 2013 - on so that you have talked about that contingency plan, you’ve talked about what's going to be going … Who's going to cover during lunch? Who's going to cover for the anesthesiologist? … So a really effective briefing really is going to include everybody that is going to touch that patient … , and you're going to talk about every aspect of that patient care. … We're ready to go as soon as they're going to make their phone call.

151. Creating an Effective Customer Service Training Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
     May 01, 2012 - Well, our practices were experiencing some high front end denials, meaning that our claims were not going … Podcast May 2012 www.cahps.ahrq.gov | 2 of 5 Lisa Sergy First, I looked at what was already going … I mean, we had training before so my fear was that they were going to think well this is just another … How are you going to support this behavior change back on the job if you don’t even know what we’ve … Lisa, thanks for providing us with an update on how things are going, it’s so great to see this program

152. Strategy 4: IDEA Discharge Planning (Tool 2a) (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
     February 24, 2011 - Will I need help eating, bathing, or going to the bathroom? For how long? … Tips for Going Home Patients and families at [insert hospital name] wrote these tips to help you get … Going Home Too Soon? … If you feel that you are going home before you are ready, call [insert name] at [phone number].

153. Sustaining Change Webinar Transcript | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/sustaining-change-transcript.html
     December 01, 2017 - Again, that's part of leadership, is to have a vision of where we're going to be going with this. … They said, "It's going to be there a long time. … This no longer works when you're going to sustainment. … Then you're actually going to be motivated to change. … They're not going to be put on [inaudible 00:53:47]. They're going to die.

154. The Role of Leadership in Quality Improvement Efforts (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

155. The Role of Leadership in Quality Improvement Efforts (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

156. The Role of Leadership in Quality Improvement Efforts (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

157. The Role of Leadership in Quality Improvement Efforts (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

158. The Role of Leadership in Quality Improvement Efforts (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

159. The Role of Leadership in Quality Improvement Efforts (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

160. The Role of Leadership in Quality Improvement Efforts (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.