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1. Taking Care of Myself: A Guide for When I Leave the Hospital | Agency for Healthcare Research and Quality
   www.cpsi.ahrq.gov/questions/resources/going-home/index.html
   November 01, 2020 - https://www.ahrq.gov/questions/resources/going-home/index.html   Back

2. Appendix-K-Debrief-Audio-Facnotes (doc file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
   April 21, 2014 - Well, we're going to look at the debrief completion rate, and we're going to observe cases in our ASC … In this case we're going to designate an observer, and we're going to do it for 1 week to establish a … Well, we're going to keep a tally sheet of the number of debriefs that were completed, and we're going … This is what we're going to test. This is what we're going to try to address that problem. … This time around we're going to say that whenever the surgeon removes his or her gloves, that's going

3. Debrief Example Audio Transcript/Facilitator Notes - Implementation Guide | Agency for Healthcare Research and Quality
   www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
   May 01, 2017 - Well, we're going to look at the debrief completion rate, and we're going to observe cases in our ASC … In this case we're going to designate an observer, and we're going to do it for 1 week to establish a … Well, we're going to keep a tally sheet of the number of debriefs that were completed, and we're going … This is what we're going to test. This is what we're going to try to address that problem. … This time around we're going to say that whenever the surgeon removes his or her gloves, that's going

4. The Role of Leadership in Quality Improvement Efforts (pdf file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
   January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

5. Strategy 4: IDEA Discharge Planning (Tool 2a) (pdf file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
   May 22, 2013 - • Will I need help eating, bathing, or going to the bathroom? For how long? … Tips for Going Home Patients and families at [insert hospital name] wrote these tips to help you get … Going Home Too Soon? … If you feel that you are going home before you are ready, call [insert name] at [phone number]. … Tips for Going Home Going Home Too Soon?

6. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-o-part2-transcript.docx
   April 13, 2017 - In this part, we are going to talk about disinfection and sterilization record keeping and also storage … (Slide 3) First, we're going to talk about high-level disinfection/sterilization looking at the instructions … If it's too low, you're not going to be blowing out these solutions. … That prevents the bacteria from the caregiver's hands going on to the scope. … Again, what we're going to do is, we're going to protect it.

7. Strategy 3: Nurse Bedside Shift Report (Tool 1) (pdf file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
   May 23, 2013 - Nurse shift changes occur when nurses who are going off duty share information about your care with … Nurse bedside shift report is when the nurses going off and coming on duty meet by your bedside to … During nurse bedside shift report, the nurses going off and coming on duty will: • Introduce themselves … • Talk with you about your health, including the reason you are in the hospital and what is going

8. Strategy 3: Nurse Bedside Shift Report (Tool 1) (doc file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
   February 24, 2011 - Nurse shift changes occur when nurses who are going off duty share information about your care with nurses … Nurse bedside shift report is when the nurses going off and coming on duty meet by your bedside to talk … During nurse bedside shift report, the nurses going off and coming on duty will: Introduce themselves … Talk with you about your health, including the reason you are in the hospital and what is going on with

9. Strategy 4: IDEA Discharge Planning (Tool 2b) (pdf file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
   May 22, 2013 - Tips for Going Home Patients and families at [insert hospital name] wrote these tips to help you get … Going Home Too Soon? … If you feel that you are going home before you are ready, call [insert name] at [phone number]. … • Will I need help with eating, bathing, or going to the bathroom? For how long? … Ask: Tips for Going Home Going Home Too Soon?

10. Strategy 4: IDEA Discharge Planning (Tool 2a) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
    February 24, 2011 - Will I need help eating, bathing, or going to the bathroom? For how long? … Tips for Going Home Patients and families at [insert hospital name] wrote these tips to help you get … Going Home Too Soon? … If you feel that you are going home before you are ready, call [insert name] at [phone number].

11. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - I'm going to talk a little bit more about the elements of that story in a minute. … Grob, Slide 22 And now I am going to pass it over to Tara to talk about the NYP project. … She’s going to come back in a few minutes and talk a bit more about what’s to come. … I am going to now give the ball back to Tara to talk about phase two. … We’re really going based on emotion.

12. Appendix O. Part 2—Disinfection/Sterilization Record Keeping: Facilitator Notes | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-o-fac-notes.html
    May 01, 2017 - In this part, we are going to talk about disinfection and sterilization record keeping and also storage … Slide 3: High-Level Disinfection/Sterilization: Instructions for Use (IFU) First, we're going to … If it's too low, you're not going to be blowing out these solutions. … That prevents the bacteria from the caregiver's hands going on to the scope. … Again, what we're going to do is, we're going to protect it.

13. Exhibit 5.1. Continuum for care management models | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/exh5-1.html
    October 01, 2014 - The continuum is laid out as follows: Buy , then line going down to: "Contracting with a single vendor … ", and another line to the right going down to: "Contracting with multiple organizations, typically … local or regional" Assemble To the right of Assemble is a line going to: "Developing partnerships or … Memorandums of Understanding with State universities or State agencies" Build , then line going down

14. Strategy 2: Communicating for Improve Quality (Tool 5) (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
    June 03, 2013 - She’s a specialist that is going to help manage your sugar. … If it’s okay with you, she is going to talk with you. … “Who is going to help you once you get home? … “What is going well right now? What problems are you having?”

15. Practice Teaching Exercise (Instructor Guide) (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module12/ts2-0ltc_module12_ig_practeach.pdf
    June 26, 2017 - Teaching Feedback Form Teaching Practice Session (OPTIONAL) TEACHING SESSION SAY: Today we are going … Yesterday, you were each assigned a module that you and a partner are going to teach.

16. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-n-part1-transcript.docx
    April 13, 2017 - Since we're discussing flexible and semi-rigid endoscopes, we're also going to be referring back to the … If the cleaning brush is too small, it is not going to get all edges inside of the cleaning of the channel … (Slide 13) Next we're going to talk about rinsing. … once again, talk about the equipment that is needed, because, again, we need to make sure that we're going … Make sure you have a good water quality going into the rinse cycle.

17. CAHPS QI The Case for Improving Patient Experience (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
    January 01, 2011 - idea that we knew this was something we needed to do, and so when there was pushback we said no we’re going … And ultimately from a business standpoint, the willingness to recommend is really what’s going to help … that can be that everybody in your group really wants to give patient experience and then there are going … Larry Morrissey I wasn’t expecting that I was going to be lower than my peers, you know. … When I went into this, I thought, wow, I’m going to get the best score because I’m Larry.

18. Strategy 4: IDEA Discharge Planning (Tool 2b) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - Tips for Going Home Patients and families at [insert hospital name] wrote these tips to help you get … Going Home Too Soon? … If you feel that you are going home before you are ready, call [insert name] at [phone number]. : … Will I need help with eating, bathing, or going to the bathroom? For how long? Who pays for it?

19. Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - She’s a specialist that is going to help manage your sugar. … If it’s okay with you, she is going to talk with you.” … “Who is going to help you once you get home? … “What is going well right now? What problems are you having?”

20. Evaluating TeamSTEPPS Worksheet (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_eval_exsheet.pdf
    April 24, 2017 - Because they can hear what is going on in his room from the area where the evening shift change briefing … Stevens, it will result in two additional staff going to provide assistance with Mr. Stevens.