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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.doc
    April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument CAHPS® Nursing Home Survey Version: Discharged Resident Instrument Language: English For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: discharged-resident-653a.doc Released: …
  2. www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
    December 01, 2017 - Strategy 2: Communicating to Improve Quality Research shows that when patients are engaged in their health care, it can lead to measurable improvements in safety and quality. To promote stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient and Family Engagement in Hospit…
  3. www.ahrq.gov/patient-safety/resources/liability/silence.html
    August 01, 2017 - patients and families want after medical harm has occurred: tell us what happened, tell us how you are going … Second, we need to know that what happened to our loved one is not going to happen to anyone else.
  4. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/physician-survey-post-intervention-nw.pdf
    January 01, 2014 - When we experience a problem in the practice, we make a serious effort to figure out what's really going … operate as a real team: Off When we experience a problem, we make a serious effort to figure out what's going
  5. www.ahrq.gov/patient-safety/reports/liability/silence.html
    August 01, 2017 - patients and families want after medical harm has occurred: tell us what happened, tell us how you are going … Second, we need to know that what happened to our loved one is not going to happen to anyone else.
  6. Practice Survey (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-ny.pdf
    August 23, 2018 - Practice Survey P a g e | 1 Practice Survey-demographics/E…
  7. www.ahrq.gov/sops/utilities/pdf/pdf-help.html
    November 01, 2019 - SHARE: More topics in this section Surveys on Patient Safety Culture™ (SOPS®) About SOPS SOPS Surveys SOPS Databases SOPS Additional Resources SOPS Webcasts, Presentations, and Announcements International Users PDF Help Contact SOPS PDF Help To access PDF Files, Adobe ® Acrobat ® Reader software must be used…
  8. www.ahrq.gov/prevention/guidelines/guide/section3.html
    June 01, 2014 - Guide to Clinical Preventive Services, 2014 Section 3. Recommendations for Children and Adolescents Previous Page Next Page Table of Contents Guide to Clinical Preventive Services, 2014 Foreword Appendix E: More Resources Appendix D. About the U.S. Preventive Services Task Force Appendix C: …
  9. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/strategies-to-ensure-health-it-supports-pcmh.pdf
    February 01, 2011 - patient experience system by reorganizing the way primary care practitioners’ data, a commitment to on-going … “Going all centers in 2010 that will operate for 4 years; a new digital is easier said than done” for … Going all-digital is easier said than done. Physician Exec 2009;35(2):20-2.
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_mg-toxicity.docx
    May 01, 2017 - “I feel like I’m going to throw up.” … after no further opportunities for teamwork and communication are apparent, but aims to keep things going … “I feel like I’m going to throw up.”
  11. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_antepart-hemorrhage.docx
    May 01, 2017 - She wants to know what’s going on. … after no further opportunities for teamwork and communication are apparent, but aim to keep things going … She wants to know what’s going on.
  12. Slide 1 (ppt file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-engaging-clinicians-051413.ppt
    January 01, 2013 - reasonable surgeon…If you come in and you’re an internist …into a group of surgeons …the first thing we’re going … to do is we’re going to say, ‘Look, you’re not one of us’…the way to get buy-in from surgeons is you … If you come in and you’re an internist …into a group of surgeons …the first thing we’re going to do is … we’re going to say, ‘Look, you’re not one of us’. the way to get buy-in from surgeons is you got to
  13. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK3_T5-Minimum_Criteria_for_3_Infections_Training_Slides-final.pptx
    October 01, 2016 - 11 SBAR Tool Design S – Situation: A concise statement of the problem (what is going on now). … A – Assessment: Analysis and consideration of options (what you found/think is going on). … Nursing Home Antimicrobial Stewardship Guide Determine Whether To Treat Toolkit 3/Tool 5 12 We are going … We are going to review each box at the top separately side by side, starting on the left, before we follow … Now here, I know you are going to ask, what if your evaluation comes up with “NO,” do you still need
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
    March 06, 2013 - The staff liaison will meet with you regularly to get your feedback on how things are going. … family advisors (e.g., meetings to review advisors’ work and to get their feedback about how things are going … When someone is speaking, it is natural to think about what you are going to say in response. … Talk to your staff liaison about your participation, including what is going well and what skills you … pain was managed, and whether they had the information they needed to take care of themselves after going
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
    March 06, 2013 - The staff liaison will meet with you regularly to get your feedback on how things are going. … advisors (e.g., meetings to review advisors’ work and to get their feedback about how things are going … When someone is speaking, it is natural to think about what you are going to say in response. … Talk to your staff liaison about your participation, including what is going well and what skills you … pain was managed, and whether they had the information they needed to take care of themselves after going
  16. www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/supln-slides.html
    January 01, 2016 - CHIPRA practices improved on this measure over time, going from 50.7 percent in 2011, to 54.9 percent … Measure performance also improved over time in Medicaid as a whole, going from 26.9 percent in 2011, … Measure performance also improved gradually over time in Medicaid as a whole, going from 51.9 percent … CHIPRA practices improved on this measure over time, going from 12.6 percent in 2011, to 17.9 percent … Measure performance also improved gradually over time in Medicaid as a whole, going from 6.2 percent
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - Some patients are going back to a home that is less than ideal. … Ask them to think about what they need before going home and at home and check off where they indicate … booklet as a starting point for discussing the patient’s and family’s questions and concerns about going … Explain that these may be different from what he or she was taking going into the hospital. … chance to ask questions or voice concerns they have about the discharge Jack and Emily express comfort going
  18. www.ahrq.gov/evidencenow/about/stories/profiles/walkers-point.html
    September 01, 2018 - "The health system was looking to open a place where people could get routine care instead of going directly
  19. www.ahrq.gov/news/newsroom/case-studies/cquips0805.html
    October 01, 2014 - "The number of patients who are coming to our ED is not going to go down, so we had to find a way to
  20. www.ahrq.gov/news/newsroom/case-studies/cp30902.html
    October 01, 2014 - "If we implement it in the same way, we know we're going to be effective."

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