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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What
are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going
to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together
this program.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
May 22, 2013 - • Will I need help eating, bathing, or going
to the bathroom? For how long? … Tips for Going Home
Patients and families at [insert hospital name]
wrote these tips to help you get … Going Home Too Soon? … If you feel that you are going home before you are
ready, call [insert name] at [phone number]. … Tips for Going Home
Going Home Too Soon?
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
February 24, 2011 - Nurse shift changes occur when nurses who are going off duty share information about your care with nurses … Nurse bedside shift report is when the nurses going off and coming on duty meet by your bedside to talk … During nurse bedside shift report, the nurses going off and coming on duty will:
Introduce themselves … Talk with you about your health, including the reason you are in the hospital and what is going on with
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
May 22, 2013 - Tips for Going Home
Patients and families at [insert hospital name] wrote these tips to help
you get … Going Home Too Soon? … If you feel that you are going home before you are ready,
call [insert name] at [phone number]. … • Will I need help with eating, bathing, or going to the bathroom? For
how long? … Ask:
Tips for Going Home
Going Home Too Soon?
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
February 24, 2011 - Will I need help eating, bathing, or going to the bathroom? For how long? … Tips for Going Home
Patients and families at [insert hospital name] wrote these tips to help you get … Going Home Too Soon? … If you feel that you are going home before you are ready, call [insert name] at [phone number].
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - I'm going to talk a little bit
more about the elements of that story in a minute. … Grob, Slide 22
And now I am going to pass it over to Tara to talk about the NYP project. … She’s going to come back in a few minutes and talk a bit more about what’s to come. … I am going to now give the ball back to Tara to talk about phase two. … We’re really going based on emotion.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - And as you do that, I'm going to read through the options. … Now, I'm going to ask one more. … And so, there were a
couple things I'm going to cover. … If you're going to post them online, let them know that. … We're going to
try to get to as many as possible.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - idea that we knew this was
something we needed to do, and so when there was pushback we said no we’re going … And ultimately from a business standpoint, the willingness to recommend is really
what’s going to help … that can be that everybody in your group really wants to give patient experience and then there are
going … Larry Morrissey
I wasn’t expecting that I was going to be lower than my peers, you know. … When I went into this, I thought, wow,
I’m going to get the best score because I’m Larry.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 20, 2011 - Tips for Going Home
Patients and families at [insert hospital name] wrote these tips to help you get … Going Home Too Soon? … If you feel that you are going home before you are ready,
call [insert name] at [phone number].
: … Will I need help with eating, bathing, or going to the bathroom? For how long? Who pays for it?
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - She’s a specialist that is going to help manage your sugar. … If it’s okay with you, she is going to talk with you.” … “Who is going to help you once you get home? … “What is going well right now? What problems are you having?”
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-final-es.pdf
January 01, 2021 - private dental insurance in
the year showed no statistically significant change from 2006 to 2018, going … over who needed treatment for illicit drug use and received
such treatment at a specialty facility, going … Suicide death rates rose 23%, going from 14.0 deaths to 17.2 deaths per 100,000
population between … episode who received depression
treatment in 2008 to 2019 showed no statistically significant changes, going … depressive
episode who received depression treatment showed no statistically significant
changes, going
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - focus on something that I think is very important, especially with all of the incentives
that are going … to be
communicated to them and when they’re going to be communicated to them. … to hear about my test
results” and “how am I going to hear about my test results,” and helping patients … to make our
workflow easier, but it wasn’t actually necessarily going to be as patient-centered as … You can
download all of the podcasts in this series by going to the CAHPS User Network Web site at
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_fall-prevention.docx
March 01, 2013 - fall prevention and evolving as needed with the process changes we have gained, but definitely not going … They showed what the changes looked like so that leadership could see how much easier it was going to … Are the staff making the changes we said we were going to in our Action Plan? How do we know? … How often are you going to measure?
Who will collect the data? … Slide 31
SAY: What are your plans to keep this prevention effort going long term?
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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/overview/index.html
June 01, 2023 - process of continually scanning and assessing a situation to gain and maintain an understanding of what’s going … Situation awareness (an individual outcome): The state of "knowing what's going on around you."
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-072320.pdf
November 06, 2020 - and this workgroup
could make contributions as subject matter experts participating in
the dialog going … The initiative has been going on for a few months with
a very strong response, and the hope is that
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
February 10, 2011 - They give you medicines, take care of your wounds, and make sure everything is going okay. … nurse aides, help patients with their basic needs, such as eating, drinking, walking, bathing, and going
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module12/igpracticeteach.html
March 01, 2014 - Contents:
(Optional) Teaching Session
(Optional) Teaching Session
Say:
Today we are going … Yesterday, you were each assigned a module that you and a partner are going to teach.
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teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/guide.html
September 01, 2017 - fall prevention and evolving as needed with the process changes we have gained, but definitely not going … They showed what the changes looked like so that leadership could see how much easier it was going to … Are the staff making the changes we said we were going to in our Action Plan? How do we know? … How often are you going to measure?
Who will collect the data? … Slide 31
Say: What are your plans to keep this prevention effort going long term?
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
July 23, 2010 - Accountability: Makes the shift nurses who are going off duty more accountable before they leave. … Nurses who are coming on duty should thank the nurses who are going off duty if they have done a good … Thank the nurse going off shift if everything is in good shape. … In these cases, the nurse going off shift decides if the patient requires sleep. … Tell the groups to assign the roles of a nurse coming on duty, a nurse going off duty, and patient.
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teamstepps.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - that requires immediate attention
and action concerning a patient’s condition
Situation – What is going … of
continually scanning and assessing a situation
to gain and maintain an understanding of
what’s going … Situation awareness is the state of “knowing
what’s going on around you.”