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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
    October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) CAHPS Clinician & Group Survey Version: Adult Visit Survey 4.0 (beta) Language: English Notes • Purpose of Visit Survey 4.0 (beta): This new version of the Clinician & Group Survey asks patients about their experiences with care at their most recent visit…
  2. pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - We will be going over the teach-back technique a bit later in this module. … Morales and Jorge Training Guide Script Say: I am going to share a case study with you in which … The final area we are going to address is cultural competence.
  3. pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
    December 01, 2017 - She’s going to fall trying to get up.”
  4. pcmh.ahrq.gov/cahps/surveys-guidance/helpful-resources/resources/cahpsGuidelines_Translation.html
    March 01, 2016 - However, if a survey translation is going to be used in a particular country or region, it may be acceptable
  5. pcmh.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar03/logicmodelsl.html
    July 01, 2013 - Outpatient costs are also shown as fairly steady with the last quintile going up slightly.
  6. pcmh.ahrq.gov/data/apcd/confrpt.html
    February 01, 2018 - Improving the collection of these data should remain on the agenda of health data organizations going … of the combined data), and States agreed that they need to work together to solve these challenges going
  7. pcmh.ahrq.gov/teamstepps/lep/handouts/lepptoutsurvey.html
    December 01, 2012 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …
  8. pcmh.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
    February 14, 2013 - Patient Outcome Survey (mailed version 1 Patient Outcome Survey (mailed version) For hospitals needing translation services, a helpful reference to a national translation service is available at: www.atanet.org/onlinedirectories/. HOSPITAL DISCHARGE SURVEY SURVEY INSTRUCTIONS You should fill out this survey…
  9. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
    April 01, 2011 - Home Checklist and Booklet Identify and discuss the patient and family’s questions and concerns about going … Booklet (Tools 2a and 2b) as a starting point for discussion on questions, needs, and concerns about going … One nurse described her reluctance to “dig into people’s business” but noted that going through the IDEAL … Booklet are companion pieces that help the patient and family identify questions and concerns about going
  10. pcmh.ahrq.gov/funding/grant-mgmt/index.html
    December 01, 2022 - SHARE: More topics in this section Funding & Grants Notice of Funding Opportunities Research Policies Funding Priorities Training & Education Funding Grant Application, Review & Award Process Post Award Grants Management AHR…
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member Survey Language: English File name: nhfamily-eng-1652a.doc Last updated: September 1, 2011 Response Scale: 4 points For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1…
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
    October 07, 2016 - CAHPS Cancer Care Survey: Drug Therapy CAHPS® Cancer Care Survey Version: Drug Therapy Language: English Notes • Supplemental items: Survey users may add questions to this survey. Supplemental items approved by the CAHPS Consortium for use with this survey are available on the Agency for Heal…
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
    May 22, 2013 - booklet as a starting point for discussing the patient’s and family’s questions and concerns about going
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Child Medicaid Survey 5.1 Language: English Notes • Release of 5.1 version: The CAHPS team updated this survey in the fall of 2020. To reflect the fact that patients are receiving health care in person, by phone, and by vid…
  15. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
    September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0 CAHPS® Health Plan Surveys Version: Child Medicaid Survey 5.0 Language: English Notes • Release of 5.0 version: The CAHPS Health Plan Surveys were updated in the Spring of 2012. The updates are limited to minor changes to the wording of several items and a …
  16. Evaluation Metrics (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
    September 01, 2012 - Evaluation Metrics 1 Enhancing Safety for Patients with Limited English Proficiency Patient Outcomes Survey 1 SCREENING QUESTION What is your preferred language? 1  English  If English, end questions 2  [Insert language 2] 3  [Insert language 3] 4  [Insert language 4] 5  Other …
  17. pcmh.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
    December 01, 2017 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Quality Measures Reports Engaging Patients and Families Guide to Patient and Family Engagement in Hospital Qua…
  18. pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
    March 01, 2019 - Feedback_INPTMED.mpg) Return to Contents (Optional) Feedback Exercise Say: We are now going … We are now going to watch a video clip of the CUS technique in action.  
  19. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member Survey Language: English Response Scale: 4 points For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: nhfamily-eng-1652a.doc Last updated:…
  20. pcmh.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy1/index.html
    December 01, 2017 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Quality Measures Reports Engaging Patients and Families Guide to Patient and Family Engagement in Hospital Qua…

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