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  1. digital.ahrq.gov/2018-year-review/research-summary/emerging-innovative-newly-funded-research/advancing-research-evidence-into-clinical-practie-through-cds
    January 01, 2018 - Advancing Research Evidence into Clinical Practice through Clinical Decision Support (CDS) CDS helps clinicians, patients, and others on the care team by delivering the right information at the right time so they can make the best care decisions. When developed and implemented well, CDS us…
  2. digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/PrescriptionRenewalRequest-ElectronicSystem.pdf
    January 01, 2010 - Prescription Renewal Request - Electronic System Prescription Renewal Request – Electronic system P ha rm ac y N ur si ng S ta ff P ro vi de r P at ie nt Call pharmacy requesting prescription renewal Send electronic renewal request to clinic Need to forward to provider? Yes No Approve or decl…
  3. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/pareto-chart
    January 01, 2023 - Pareto Chart Also Known As Pareto Diagram Description A pareto chart is a bar graph where the bars appear in decreasing length from left to right. The bar length corresponds to time, frequency, or amount. Uses When you want to find the most significant causes or problems from a l…
  4. digital.ahrq.gov/national-webinars/role-health-it-improve-medication-management
    January 01, 2023 - Role of Health IT to Improve Medication Management Event Date: September 13, 2018 | 1:00pm – 2:30pm ET Event Materials: Presentation Slides ( PDF , 2.18 MB) Q&A ( PDF , 448 KB) Note: The full description of Dr. Margie Snyder’s project is pending publication in a p…
  5. digital.ahrq.gov/events/national-web-conference-utilizing-health-it-improve-medication-management-care-elderly
    January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
  6. digital.ahrq.gov/events/national-web-conference-evaluation-personal-health-record-phr-systems-and-their-impact
    January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
  7. digital.ahrq.gov/events/national-web-conference-practical-models-improve-patient-clinician-communication-using-health
    January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
  8. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/root-cause-analysis
    January 01, 2023 - Root Cause Analysis Acronym RCA Examples Latino RJ. The "5 PS" concept. Patient safety: the PROACT root cause analysis approach. Boca Raton, FL: CRC Press; 2009. p. 77-86. Latino RJ. Case studies. Patient safety: the PROACT root cause analysis approach. Boca Raton, FL: CRC Press; 2009. p. …
  9. digital.ahrq.gov/national-webinars/applying-advanced-analytics-clinical-care
    January 01, 2023 - Applying Advanced Analytics in Clinical Care Event Date: October 14, 2020 | 2:00pm – 3:30pm ET Event Materials: Presentation Slides ( PDF , 3.82 MB). (Persons using assistive technology may not be able to fully access information in this presentation. For assistance, please …
  10. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/pert-chart
    January 01, 2023 - Program Evaluation and Review Technique Chart Acronym PERT Also Known As PERT Chart Description Program evaluation and review technique (PERT) charts are useful when managing a project. It is used to streamline project planning and scheduling. The method is particularly useful when…
  11. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/brainwriting
    January 01, 2023 - Brainwriting Description Brainwriting is a nonverbal form of brainstorming. Instead of brainstorming out loud, each member of the brainstorming team writes their ideas on paper. Uses To generate ideas. When you want to ensure the entire group participates in the brainstorming session. To…
  12. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/balanced-scorecard
    January 01, 2023 - Balanced Scorecard Description A balanced scorecard provides a way to look at an organization from four perspectives by developing benchmarks and collecting and analyzing data relative to those perspectives. The four perspectives are: 1) financial, 2) customer, 3) internal business processes, an…
  13. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/critical-to-quality-analysis
    January 01, 2023 - Critical-to-Quality Analysis Acronym CTQ Description A critical-to-quality (CTQ) analysis is a means of examining a process’s flowchart in order to find quality features or characteristics that are significant and to identify problems. The method looks at inputs and outputs and identifies s…
  14. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/goms
    January 01, 2023 - Goals, Operators, Methods, and Selection Rules Acronym GOMS Description Goals, operators, methods, and selection rules is a method derived from human-computer interaction (HCI) and constructs a description of human performance. The level of granularity will vary based on the needs of the analy…
  15. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/verbal-protocol-analysis
    January 01, 2023 - Verbal Protocol Analysis Acronym VPA Description A verbal protocol analysis (VPA) is a think-aloud method of eliciting cognitive and physical process descriptions from a user. The descriptions are of processes that are performed by the user to complete a specific task. Uses To gain c…
  16. digital.ahrq.gov/track-8-patient-and-family-centered-health-it-and-safety
    January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
  17. Workflow Assessment (pdf file)

    digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/IFQHC_workflow_assessment.pdf
    January 01, 2007 - Workflow Assessment Workflow Assessment Clinic name: Individuals interviewed: Assessors: Assessment date: Front Desk How are appointments made? What are the steps for each type? Phone in advance Phone for same day appointment Previous visit…
  18. digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/HowDoIEvaluateWorkflow.ppt
    December 18, 2021 - How Do I Evaluate Workflow? How Do I Evaluate Workflow? How do I evaluate workflow? The Workflow Assessment for Health IT Toolkit provides access to dozens of different tools that can be used. Here we walk you through the most common way to evaluate your workflow – flowcharting. At the end of this presentation,…
  19. digital.ahrq.gov/sites/default/files/docs/clinical-care-qas-10142020.pdf
    October 14, 2020 - AHRQ National Web Conference on Applying Advanced Analytics in Clinical Care - Q&As AHRQ National Web Conference on Applying Advanced Analytics in Clinical Care Q&A Responses …
  20. digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/PrescriptionRenewalRequest-PaperSystem.pdf
    January 01, 2010 - Prescription Renewal Request - Paper System Prescription Renewal Request – Paper system P ha rm ac y A dm in is tra tiv e S ta ff or M A P ro vi de r P at ie nt Call pharmacy requesting prescription renewal Retrieve patient chart Give renewal request and chart to provider for approval/ proc…

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