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digital.ahrq.gov/2018-year-review/research-summary/emerging-innovative-newly-funded-research/advancing-research-evidence-into-clinical-practie-through-cds
January 01, 2018 - Advancing Research Evidence into Clinical Practice through Clinical Decision Support (CDS)
CDS helps clinicians, patients, and others on the care team by delivering the right information at the right time so they can make the best care decisions. When developed and implemented well, CDS us…
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/PrescriptionRenewalRequest-ElectronicSystem.pdf
January 01, 2010 - Prescription Renewal Request - Electronic System
Prescription Renewal Request – Electronic system
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nt Call pharmacy
requesting prescription
renewal
Send
electronic
renewal
request to
clinic
Need to
forward to
provider?
Yes
No Approve or decl…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/pareto-chart
January 01, 2023 - Pareto Chart
Also Known As
Pareto Diagram
Description
A pareto chart is a bar graph where the bars appear in decreasing length from left to right. The bar length corresponds to time, frequency, or amount.
Uses
When you want to find the most significant causes or problems from a l…
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digital.ahrq.gov/national-webinars/role-health-it-improve-medication-management
January 01, 2023 - Role of Health IT to Improve Medication Management
Event Date:
September 13, 2018 | 1:00pm – 2:30pm ET
Event Materials:
Presentation Slides ( PDF , 2.18 MB) Q&A ( PDF , 448 KB)
Note: The full description of Dr. Margie Snyder’s project is pending publication in a p…
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digital.ahrq.gov/events/national-web-conference-utilizing-health-it-improve-medication-management-care-elderly
January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
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digital.ahrq.gov/events/national-web-conference-evaluation-personal-health-record-phr-systems-and-their-impact
January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
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digital.ahrq.gov/events/national-web-conference-practical-models-improve-patient-clinician-communication-using-health
January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/root-cause-analysis
January 01, 2023 - Root Cause Analysis
Acronym
RCA
Examples
Latino RJ. The "5 PS" concept. Patient safety: the PROACT root cause analysis approach. Boca Raton, FL: CRC Press; 2009. p. 77-86.
Latino RJ. Case studies. Patient safety: the PROACT root cause analysis approach. Boca Raton, FL: CRC Press; 2009. p. …
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digital.ahrq.gov/national-webinars/applying-advanced-analytics-clinical-care
January 01, 2023 - Applying Advanced Analytics in Clinical Care
Event Date:
October 14, 2020 | 2:00pm – 3:30pm ET
Event Materials:
Presentation Slides ( PDF , 3.82 MB). (Persons using assistive technology may not be able to fully access information in this presentation. For assistance, please …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/pert-chart
January 01, 2023 - Program Evaluation and Review Technique Chart
Acronym
PERT
Also Known As
PERT Chart
Description
Program evaluation and review technique (PERT) charts are useful when managing a project. It is used to streamline project planning and scheduling. The method is particularly useful when…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/brainwriting
January 01, 2023 - Brainwriting
Description
Brainwriting is a nonverbal form of brainstorming. Instead of brainstorming out loud, each member of the brainstorming team writes their ideas on paper.
Uses
To generate ideas.
When you want to ensure the entire group participates in the brainstorming session.
To…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/balanced-scorecard
January 01, 2023 - Balanced Scorecard
Description
A balanced scorecard provides a way to look at an organization from four perspectives by developing benchmarks and collecting and analyzing data relative to those perspectives. The four perspectives are: 1) financial, 2) customer, 3) internal business processes, an…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/critical-to-quality-analysis
January 01, 2023 - Critical-to-Quality Analysis
Acronym
CTQ
Description
A critical-to-quality (CTQ) analysis is a means of examining a processs flowchart in order to find quality features or characteristics that are significant and to identify problems. The method looks at inputs and outputs and identifies s…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/goms
January 01, 2023 - Goals, Operators, Methods, and Selection Rules
Acronym
GOMS
Description
Goals, operators, methods, and selection rules is a method derived from human-computer interaction (HCI) and constructs a description of human performance. The level of granularity will vary based on the needs of the analy…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/verbal-protocol-analysis
January 01, 2023 - Verbal Protocol Analysis
Acronym
VPA
Description
A verbal protocol analysis (VPA) is a think-aloud method of eliciting cognitive and physical process descriptions from a user. The descriptions are of processes that are performed by the user to complete a specific task.
Uses
To gain c…
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digital.ahrq.gov/track-8-patient-and-family-centered-health-it-and-safety
January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/IFQHC_workflow_assessment.pdf
January 01, 2007 - Workflow Assessment
Workflow Assessment
Clinic name:
Individuals interviewed:
Assessors:
Assessment date:
Front Desk
How are appointments made?
What are the steps for each type?
Phone in advance
Phone for same day appointment
Previous visit…
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/HowDoIEvaluateWorkflow.ppt
December 18, 2021 - How Do I Evaluate Workflow?
How Do I Evaluate Workflow?
How do I evaluate workflow?
The Workflow Assessment for Health IT Toolkit provides access to dozens of different tools that can be used.
Here we walk you through the most common way to evaluate your workflow – flowcharting.
At the end of this presentation,…
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digital.ahrq.gov/sites/default/files/docs/clinical-care-qas-10142020.pdf
October 14, 2020 - AHRQ National Web Conference on Applying Advanced Analytics in Clinical Care - Q&As
AHRQ National Web Conference on Applying Advanced Analytics in Clinical Care
Q&A Responses
…
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/PrescriptionRenewalRequest-PaperSystem.pdf
January 01, 2010 - Prescription Renewal Request - Paper System
Prescription Renewal Request – Paper system
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A
P
ro
vi
de
r
P
at
ie
nt Call pharmacy
requesting
prescription renewal
Retrieve patient
chart
Give renewal
request and chart
to provider for
approval/
proc…