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  1. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/5s
    January 01, 2023 - 5S Also Known As Sort, Straighten, Scrub, Standardize, and Sustain Description This tool is used to improve performance within an organization. It demonstrates the five steps for organizing a workplace: sort, straighten, scrub, standardize, and sustain. Implementing this tool can provide n…
  2. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/critical-incident
    January 01, 2023 - Critical Incident Description The critical incident method is utilized to identify a process, subprocess, or problem that can be fixed or enhanced. It can also be used to identify a source of a performance deficiency. The technique attempts to find information pertaining to organizational problems, an…
  3. digital.ahrq.gov/year-survey/created-prior-2009
    January 01, 2009 - Created prior to 2009 Patient's Use of Computers: University of Missouri at Columbia Description This is a questionnaire designed to be completed by patients in a home setting. The tool includes questions to assess the current state of patient portals and secure messaging. …
  4. PA Office Visist (pdf file)

    digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/PAOfficeVisit.pdf
    December 18, 2021 - PA Office Visist Physician Assistant (PA) Office Visit N ur se /M A /C lin ic al S up po rt S ta ff P hy si ci an A ss is ta nt P at ie nt Arrive and check in at reception Note patient has arrived on EHR schedule Greet and escort patient to exam area …
  5. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/plan-do-check-act-cycle
    January 01, 2023 - Plan-Do-Check-Act Cycle Acronym PDCA Also Known As Deming Cycle Plan-Do-Study-Act (PDSA) Cycle Shewhart Cycle Description Plan-do-check-act (PDCA) is a four step cycle that allows you to implement change, solve problems, and continuously improve processes. Its cyclical nature a…
  6. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/regression-analysis
    January 01, 2023 - Regression Analysis Description Regression analysis is a statistical method that attempts to find relationships within a data set. Uses When using a scatter diagram for the data. When working with paired numerical data. When looking at how changing an independent variable will affect t…
  7. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/focus-group
    January 01, 2023 - Focus Group Also Known As Discussion Forum Description A focus group is comprised of a collection of several individuals who all discuss a particular subject, voicing and discussing their opinions and ideas on that subject. Uses To collect preliminary data for surveys or int…
  8. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/cognitive-task-analysis
    January 01, 2023 - Cognitive Task Analysis Acronym CTA Examples Rinkus SM, Chitwood A. Cognitive analyses of a paper medical record and electronic medical record on the documentation of two nursing tasks: patient education and adherence assessment of insulin administration. AMIA Annu Symp Proc 2002:657-661. …
  9. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/histogram
    January 01, 2023 - Histogram Also Known As Frequency Distribution Description A histogram graphically demonstrates the frequency with which various values of a particular variable occur in a set of data. The height of the bar indicates the frequency of occurrence. Uses To quickly and easily demonst…
  10. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/radar-chart
    January 01, 2023 - Radar Chart Also Known As Spider Chart Star Chart Web Chart Description The radar chart is a weblike graph, featuring spokes that emanate from the center connected by lines. It is a means of portraying measurements involving several variables that contribute to the whole, with all vari…
  11. digital.ahrq.gov/national-webinars/transforming-healthcare-through-patient-generated-health-data-integration
    January 01, 2023 - Transforming Healthcare through Patient-Generated Health Data Integration Event Date: February 22, 2022 | 1:00pm – 2:30pm ET Event Materials: Presentation Slides ( PDF , 7.7 MB). Your browser does not support inline frames. Please go to https://youtu.be/wDfoK6vmT6w…
  12. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/tree-diagram
    January 01, 2023 - Tree Diagram Also Known As Hierarchy Diagram Tree Analysis Description A tree diagram breaks down one broad topic into increasing levels of granularity. It is a step-by-step process from general to specific. Uses When seeking a problem's root cause. To take a general concept …
  13. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/comms-usage-diagram
    January 01, 2023 - Comms Usage Diagram Acronym CUD Description A comms usage diagram (CUD) displays how teams in different geographical areas collaborate across their respective locations. The diagram also includes information about how and why the communication occurs, the specific technology being used, and th…
  14. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/5w2h
    January 01, 2023 - 5W2H Also Known As Five Ws and Two Hs Who, What, When, Where, Why, How, How much Description 5W2H is a tool that provides guiding questions when assessing a process or problem. The five W's-who, what, when, where, and why, and the two H's-how and how much - force you to consider various …
  15. digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/workflow-diagram
    January 01, 2023 - Workflow Diagram Also Known As Physical Layout Flowchart Spaghetti Diagram Transportation Diagram Description A workflow diagram demonstrates movement through a process. The diagram is comprised of a map (such as a floor plan) of the area where the process occurs and uses lines to show…
  16. digital.ahrq.gov/national-webinars/integrating-patient-reported-outcomes-practice-benefits-challenges-recommendations
    February 27, 2024 - Integrating Patient-Reported Outcomes into Practice: Benefits, Challenges, and Recommendations for Action Event Date: February 27, 2024 | 3:00pm – 4:30pm ET Event Materials: Presentation Slides ( PDF , 2.87 MB). Q&As ( PDF , 149 KB). Your browser does not support …
  17. digital.ahrq.gov/ahrq-funded-projects/clinical-decision-support-consortium/annual-summary/2010
    January 01, 2010 - Clinical Decision Support Consortium - 2010 Project Name Clinical Decision Support Consortium Principal Investigator Middleton, Blackford Organization Brigham and Women's Hospital Contract Number 290-08-10010 Project Period March 2008 – July 2011 AHRQ …
  18. digital.ahrq.gov/sites/default/files/docs/publication/uc1hs015400-brown-final-report-2008.pdf
    January 01, 2008 - We learned more about our own error reporting by listening to what was going on in the rural settings
  19. digital.ahrq.gov/sites/default/files/docs/citation/k01hs019001-wen-final-report-2017.pdf
    January 01, 2017 - print something out again… I would use it to make charts of…my progress, how my blood levels were going
  20. digital.ahrq.gov/sites/default/files/docs/publication/uc1hs016155-connelly-final-report-2009.pdf
    January 01, 2009 - Once it became clear that true exchange was not going to be feasible during the project’s term, we modified

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