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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/5s
January 01, 2023 - 5S
Also Known As
Sort, Straighten, Scrub, Standardize, and Sustain
Description
This tool is used to improve performance within an organization. It demonstrates the five steps for organizing a workplace: sort, straighten, scrub, standardize, and sustain. Implementing this tool can provide n…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/critical-incident
January 01, 2023 - Critical Incident
Description
The critical incident method is utilized to identify a process, subprocess, or problem that can be fixed or enhanced. It can also be used to identify a source of a performance deficiency. The technique attempts to find information pertaining to organizational problems, an…
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digital.ahrq.gov/year-survey/created-prior-2009
January 01, 2009 - Created prior to 2009
Patient's Use of Computers: University of Missouri at Columbia
Description
This is a questionnaire designed to be completed by patients in a home setting. The tool includes questions to assess the current state of patient portals and secure messaging.
…
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/PAOfficeVisit.pdf
December 18, 2021 - PA Office Visist
Physician Assistant (PA) Office Visit
N
ur
se
/M
A
/C
lin
ic
al
S
up
po
rt
S
ta
ff
P
hy
si
ci
an
A
ss
is
ta
nt
P
at
ie
nt
Arrive and check
in at reception
Note patient has
arrived on EHR
schedule
Greet and
escort patient to
exam area …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/plan-do-check-act-cycle
January 01, 2023 - Plan-Do-Check-Act Cycle
Acronym
PDCA
Also Known As
Deming Cycle
Plan-Do-Study-Act (PDSA) Cycle
Shewhart Cycle
Description
Plan-do-check-act (PDCA) is a four step cycle that allows you to implement change, solve problems, and continuously improve processes. Its cyclical nature a…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/regression-analysis
January 01, 2023 - Regression Analysis
Description
Regression analysis is a statistical method that attempts to find relationships within a data set.
Uses
When using a scatter diagram for the data.
When working with paired numerical data.
When looking at how changing an independent variable will affect t…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/focus-group
January 01, 2023 - Focus Group
Also Known As
Discussion Forum
Description
A focus group is comprised of a collection of several individuals who all discuss a particular subject, voicing and discussing their opinions and ideas on that subject.
Uses
To collect preliminary data for surveys or int…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/cognitive-task-analysis
January 01, 2023 - Cognitive Task Analysis
Acronym
CTA
Examples
Rinkus SM, Chitwood A. Cognitive analyses of a paper medical record and electronic medical record on the documentation of two nursing tasks: patient education and adherence assessment of insulin administration. AMIA Annu Symp Proc 2002:657-661.
…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/histogram
January 01, 2023 - Histogram
Also Known As
Frequency Distribution
Description
A histogram graphically demonstrates the frequency with which various values of a particular variable occur in a set of data. The height of the bar indicates the frequency of occurrence.
Uses
To quickly and easily demonst…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/radar-chart
January 01, 2023 - Radar Chart
Also Known As
Spider Chart
Star Chart
Web Chart
Description
The radar chart is a weblike graph, featuring spokes that emanate from the center connected by lines. It is a means of portraying measurements involving several variables that contribute to the whole, with all vari…
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digital.ahrq.gov/national-webinars/transforming-healthcare-through-patient-generated-health-data-integration
January 01, 2023 - Transforming Healthcare through Patient-Generated Health Data Integration
Event Date:
February 22, 2022 | 1:00pm – 2:30pm ET
Event Materials:
Presentation Slides ( PDF , 7.7 MB).
Your browser does not support inline frames. Please go to https://youtu.be/wDfoK6vmT6w…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/tree-diagram
January 01, 2023 - Tree Diagram
Also Known As
Hierarchy Diagram
Tree Analysis
Description
A tree diagram breaks down one broad topic into increasing levels of granularity. It is a step-by-step process from general to specific.
Uses
When seeking a problem's root cause.
To take a general concept …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/comms-usage-diagram
January 01, 2023 - Comms Usage Diagram
Acronym
CUD
Description
A comms usage diagram (CUD) displays how teams in different geographical areas collaborate across their respective locations. The diagram also includes information about how and why the communication occurs, the specific technology being used, and th…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/5w2h
January 01, 2023 - 5W2H
Also Known As
Five Ws and Two Hs
Who, What, When, Where, Why, How, How much
Description
5W2H is a tool that provides guiding questions when assessing a process or problem. The five W's-who, what, when, where, and why, and the two H's-how and how much - force you to consider various …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/workflow-diagram
January 01, 2023 - Workflow Diagram
Also Known As
Physical Layout Flowchart
Spaghetti Diagram
Transportation Diagram
Description
A workflow diagram demonstrates movement through a process. The diagram is comprised of a map (such as a floor plan) of the area where the process occurs and uses lines to show…
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digital.ahrq.gov/national-webinars/integrating-patient-reported-outcomes-practice-benefits-challenges-recommendations
February 27, 2024 - Integrating Patient-Reported Outcomes into Practice: Benefits, Challenges, and Recommendations for Action
Event Date:
February 27, 2024 | 3:00pm – 4:30pm ET
Event Materials:
Presentation Slides ( PDF , 2.87 MB). Q&As ( PDF , 149 KB).
Your browser does not support …
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digital.ahrq.gov/ahrq-funded-projects/clinical-decision-support-consortium/annual-summary/2010
January 01, 2010 - Clinical Decision Support Consortium - 2010
Project Name
Clinical Decision Support Consortium
Principal Investigator
Middleton, Blackford
Organization
Brigham and Women's Hospital
Contract Number
290-08-10010
Project Period
March 2008 – July 2011
AHRQ …
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digital.ahrq.gov/sites/default/files/docs/publication/uc1hs015400-brown-final-report-2008.pdf
January 01, 2008 - We learned
more about our own error reporting by listening to what was going on in the rural settings
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digital.ahrq.gov/sites/default/files/docs/citation/k01hs019001-wen-final-report-2017.pdf
January 01, 2017 - print something
out again… I would use it to make charts of…my progress, how my blood levels were going
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digital.ahrq.gov/sites/default/files/docs/publication/uc1hs016155-connelly-final-report-2009.pdf
January 01, 2009 - Once it became clear that true exchange was not going to be feasible during the project’s
term, we modified