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digital.ahrq.gov/year-survey/2004
January 01, 2004 - 2004
Employee and Staff Pre-Go-Live Expectations and Perceptions Clinical Information Systems Survey
Description
This is a questionnaire designed to be completed by clinical staff across a health care system. The tool includes questions to assess user's perceptions of electron…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/heuristic-evaluation
January 01, 2023 - Heuristic Evaluation
Also Known As
Heuristic Analysis
Description
Heuristic evaluations are a form of usability evaluation in which various accepted principles of design are applied to the system being assessed.
Uses
Prior to system procurement.
In the early stages (especial…
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/PatientCheckOut.pdf
December 18, 2021 - Patient Check Out
Patient Check Out
Fr
on
t D
es
k/
C
he
ck
O
ut
P
at
ie
nt Patient completes clinic
visit and appears at
checkout desk
Does patient
need to pick up
Rx at in-clinic
pharmacy?
Patient obtains
meds and returns
to checkout
counter
Select patient from
database …
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digital.ahrq.gov/national-webinars/empowering-patients-change-behavior-using-digital-healthcare-tools
July 17, 2025 - Empowering Patients to Change Behavior Using Digital Healthcare Tools
Event Date:
July 17, 2025 | 12:30pm – 2:00pm ET
Event Materials:
Presentation Slides ( PDF , 3.38 MB). Q&A ( PDF , 232 KB)
Your browser does not support inline frames. Please go to https://www.yo…
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digital.ahrq.gov/sites/default/files/docs/citation/r21hs025443-abraham-final-report-2020.pdf
January 01, 2020 - realizing updates in
patient status: “There was the expectation that by the time the next dose is going
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digital.ahrq.gov/sites/default/files/docs/citation/r03hs028693-rajamani-final-report-2023.pdf
January 01, 2023 - This
process also elucidated barriers and enablers to use of the tool and needed on-going maintenance
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/swot-analysis
January 01, 2023 - Strength, Weakness, Opportunities, and Threats Analysis
Acronym
SWOT
Also Known As
SWOT Analysis
Description
A strength, weakness, opportunities, and threats (SWOT) analysis is a strategic technique used to identify elements of strength, weakness, opportunity, and threats. The anal…
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digital.ahrq.gov/sites/default/files/docs/page/E-PrescribingPhysicianTool4.1.xlsx
June 16, 2021 - HIT Readiness Instrument
Introduction & Instructions
Readiness Assessment for HIT[1]
How do you know if your clinic is ready for an electronic health record or ePrescribing?
Successful transition from paper-based charts to an e-prescribing system or electronic health record (EHR) requires organization-wide commi…
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digital.ahrq.gov/sites/default/files/docs/page/Systems%20Analysis,%20Change%20and%20Implementaion%20Theories.pdf
June 16, 2021 - Industrial and Systems Engineering and Health Care: Critical Areas of Research Workshop - Systems Analysis, Change and Implementaion Theories
A Perspective from Systems
Analysis, Change and Implementation
AHRQ-NSF Workshop: ISyE & Health Care
September 21-22, 2009
José Zayas-Castro, Ph.D.
Professor & Chairperson
…
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digital.ahrq.gov/sites/default/files/docs/page/Keenan.ppt
January 01, 2004 - HIT Support for Safe Nursing Care
HIT Support for Safe Nursing Care
2004-2007
Gail Keenan, Ph.D., R.N.
Elizabeth Yakel, Ph.D.
R01 HS015054-01
NIH- Agency for Health Research and Quality (AHRQ)
HANDS Core Project Team
Team Support
Annie Browning, MSPH
Sharie Falan, MS, RN
Yvonne Ford, MS, RN
Crystal Heath…
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digital.ahrq.gov/events/national-web-conference-health-it-and-underserved-populations
January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/kano-analysis
January 01, 2023 - Kano Analysis
Description
A kano analysis relates customer satisfaction and customer needs using a qualitative graph. The analysis assists you in determining the value that customers place on features provided by your product or service. This can help prevent you from offering services or products tha…
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digital.ahrq.gov/health-it-bibliography
January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/allocation-of-function-analysis
January 01, 2023 - Allocation of Function Analysis
Description
An allocation of function analysis is used during design to determine how to allocate jobs, tasks, functions, and responsibilities for the system under analysis. During the analysis, each task must be considered, weighing the advantages and disadvantages of …
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digital.ahrq.gov/ahrq-funded-projects/cchs-east-huron-hospital-cpoe-project
January 01, 2023 - CCHS-East Huron Hospital CPOE Project
Project Final Report ( PDF , 163.97 KB) Disclaimer
Disclaimer
The findings and conclusions in this document are those of the author(s), who are responsible for its content, and do not necessarily represent the views of AHRQ. No statement in…
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digital.ahrq.gov/health-it-tools-and-resources/health-it-bibliography/privacy-and-security/privacy-and-security-0
January 01, 2023 - This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://digital.ahrq.gov/contact-us . Let us know th…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/time-value-map
January 01, 2023 - Time Value Map
Also Known As
Value-Added Time Analysis
Description
Time value maps provide a visual representation of time in a process, demonstrating whether the time is value-added (VA) or non-value-added (NVA).
Uses
To visually portray value-added and non-value-added time in a…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/time-and-motion-study
January 01, 2023 - Time and Motion Study
Also Known As
Process Observation Worksheet
Time Study
Examples
Hollingworth W, Devine E, Hansen R, et al. The impact of e-prescribing on prescriber and staff time in ambulatory care clinics: a time-motion study. J Am Med Inform Assoc 2007;14(6):722-30.
De…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/strategic-planning
January 01, 2023 - Strategic Planning
Examples
Medical Group Management Association. Strategic planning self-assessment questionnaire. 2006 [cited 2009 July 10]; Available from: http://www.mgma.com/WorkArea/DownloadAsset.aspx?id=10364 .
Description
Strategic planning is a method for organizing, identifying,…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/task-decomposition
January 01, 2023 - Task Decomposition
Description
A task decomposition describes a particular task and then decomposes it to describe the task's features, such as devices and interface components used, duration, errors, and feedback. These categories will be selected by the analyst based on the needs of the analysis.
…