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  1. ce.effectivehealthcare.ahrq.gov/health-literacy/research/index.html
    January 01, 2024 - How often health providers asked adults to describe how they were going to follow instructions.
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_sustscorecard.pptx
    December 01, 2017 - They also help your team determine what is going well and identify areas for improvement. 2 Action … Positive reinforcement is integrated by celebrating the things that are going well and what makes your
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/hotline/healthcare-safety-hotline-appendixd.pdf
    February 01, 2014 - What problems do you foresee going forward? 3. … If you were going to summarize the most important points of our discussion today that relate to implementation
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
    January 20, 2006 - She seems to “walk in a cloud” and not have any idea what is going on around her. … waiting room and said innocently (but too loudly) to her coworker at the front desk, “These people are going
  5. ce.effectivehealthcare.ahrq.gov/pcor/strategic-framework/index.html
    July 01, 2023 - received expert and stakeholder input from other PCORTF planning events and activities to inform its work going
  6. ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/modules/implementation/opt-briefings-fac-notes.html
    December 01, 2017 - If something goes wrong, what should we look for and what are we going to do if that happens? … Say: That debriefing process is going to fade over time if nothing changes. … Ask: How are you going to leverage debriefing and achieve meaningful results? … How are you going to track those defects, follow up, and advise staff on the resolution? … Hospital staff questioned whether it was going to work; what did they want staff to do?
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/implementation/imp_opt_briefings_facnotes.docx
    December 01, 2017 - If something goes wrong, what should we look for and what are we going to do if that happens? … SAY: That debriefing process is going to fade over time if nothing changes. … ASK: How are you going to leverage debriefing and achieve meaningful results? … How are you going to track those defects, follow up, and advise staff on the resolution? … Hospital staff questioned whether it was going to work; what did they want staff to do?
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Fein.pdf
    January 01, 2004 - One is fear of what your colleagues are going to think. … Two is fear of being sued and what is that going to do to your future, and three is your own internal … least in part responsible: “When you go out to talk to the family, [it is] the displeasure they are going … You are going to feel like you are just a bad guy.” … dishonest, if you try to hide or you seem duplicitous and you seem uncaring and detached, then you are going
  9. ce.effectivehealthcare.ahrq.gov/talkingquality/explain/index.html
    June 01, 2019 - The most appropriate method to use is cognitive interviewing, in which you spend 60 to 90 minutes going
  10. ce.effectivehealthcare.ahrq.gov/talkingquality/explain/share-info/highlight.html
    September 01, 2019 - The goal is to demystify the process so people feel comfortable going forward.
  11. ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/surgecapacitytool.html
    May 01, 2020 - answer questions such as: How many patients will a hospital have in the ICU each day, and how many are going
  12. ce.effectivehealthcare.ahrq.gov/research/findings/making-healthcare-safer/mhs3/abstract.html
    March 01, 2020 - While the team was going through the process of selecting PSPs to address specific harm areas, it became
  13. ce.effectivehealthcare.ahrq.gov/questions/resources/diagnosis/support.html
    November 01, 2020 - Look for support from family and friends, people who are going through the same thing you are, and those
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
    June 01, 2019 - leadership • Promote training with all staff • Provide updates every other week on how training is going
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-aian-diabetes.pdf
    December 01, 2018 - rates of Type 2 diabetes in the United States.2 If diabetes is not well managed, patients seek help by going
  16. Patient Exit Survey (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
    August 01, 2021 - Yes No Did the provider ask you to describe how you were going to follow these instructions?
  17. ce.effectivehealthcare.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool2.html
    March 01, 2014 - We are going to devote ____ minutes to this topic at our next all-hands meeting, in order to maximize
  18. ce.effectivehealthcare.ahrq.gov/healthsystemsresearch/hspc-research-study/overlap-and-coordination.html
    June 01, 2020 - So there’s going to be overlap, but I think there’s a lot of areas where they don’t overlap. … They were going to evaluate that program, and we ran the data and did some modeling and . . . worked … of AHRQ and NIH research, so in terms of trying not to duplicate, but it is our job to know what’s going … research leader from the VHA: Obviously, we have a lot of veterans with diabetes, but we’re still going … but this is what we think are the right priorities for research under this topic, and so we’re all going
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/TK3_T5_Minimum_Criteria_Nursing_Staff_Training.docx
    October 01, 2016 - Slide 11 SBAR Tool Design SAY: We are going to discuss the idea behind the UTI SBAR form. … We are going to review each box at the top separately side by side, starting on the left, before we follow … Now here, I know you are going to ask, what if your evaluation comes up with “NO,” do you still need
  20. ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsrapd.html
    February 01, 2014 - The independent physician—going, going… New Engl J Med 2009;360(7):655-7.

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