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321. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
     March 06, 2013 - The staff liaison will meet with you regularly to get your feedback on how things are going. … family advisors (e.g., meetings to review advisors’ work and to get their feedback about how things are going … When someone is speaking, it is natural to think about what you are going to say in response. … Talk to your staff liaison about your participation, including what is going well and what skills you … pain was managed, and whether they had the information they needed to take care of themselves after going

322. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
     March 06, 2013 - The staff liaison will meet with you regularly to get your feedback on how things are going. … advisors (e.g., meetings to review advisors’ work and to get their feedback about how things are going … When someone is speaking, it is natural to think about what you are going to say in response. … Talk to your staff liaison about your participation, including what is going well and what skills you … pain was managed, and whether they had the information they needed to take care of themselves after going

323. Strategy 4: IDEA Discharge Planning (Tool 4)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
     April 01, 2011 - Some patients are going back to a home that is less than ideal. … Ask them to think about what they need before going home and at home and check off where they indicate … booklet as a starting point for discussing the patient’s and family’s questions and concerns about going … Explain that these may be different from what he or she was taking going into the hospital. … chance to ask questions or voice concerns they have about the discharge Jack and Emily express comfort going

324. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - Going Lean in Healthcare https://www.ihi.org/resources/Pages/IHIWhitePapers/GoingLeaninHealthCare.aspx … Toolkit Four Ways Healthcare HR Can Inspire Teamwork A Framework for Safe, Reliable, and Effective Care Going … Going Lean in Healthcare 5. Hospital Inpatient Waste Identification Tool 6.

325. Appendix 2: Mt. Carmel and Six Sigma | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/innovations/will-work/appendix2.html
     February 01, 2021 - I’ll be honest with you, if I said ‘Six Sigma is going to be good for patients and nurses and quality … is going to get better,’ I betcha I couldn’t have sold it. … insightful lessons learned from the Six Sigma adoption experience: Keep people engaged; keep the momentum going

326. Building Your SSI Prevention Bundle: Facilitator Notes | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/modules/on-boarding/build-ssi-bundle-fac-notes.html
     December 01, 2017 - and specifically infections, so care of coordination or handoff from post-discharge to home aren’t going … SSI prevention is going to help keep these patients from being readmitted. … We are going to talk about these later as “emerging evidence” to prevent SSIs. … The CUSP method is going to empower the front line to be part of this.

327. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
     May 01, 2017 - Situation awareness: The state of “knowing what’s going on around you.” … As a hospital leader noted, “If we don’t fix the problems…we’re not going to get out of the situation … …It’s just going to cycle back around again.” … “It was something that I just knew was going to be the best thing for our unit and our patients, so … However, as one project leader soon recognized, “If we’re going to do a [hemorrhage] risk assessment

328. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
     May 01, 2017 - Situation awareness: The state of “knowing what’s going on around you.” … As a hospital leader noted, “If we don’t fix the problems…we’re not going to get out of the situation … …It’s just going to cycle back around again.” … “It was something that I just knew was going to be the best thing for our unit and our patients, so … However, as one project leader soon recognized, “If we’re going to do a [hemorrhage] risk assessment

329. Teach-Back: A Guide for Staff (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-guideforstaff.pdf
     January 01, 2003 - what they need to do to prepare for a procedure, ask them if they can teach back to you how they are going

330. Athletic Training Practice-Based Research Network | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/communities/pbrn/registry/athletic-training-practice-based-research-network.html
     January 01, 2012 - This mission is achieved through on-going practice-based research aimed at characterizing clinical practice

331. Comparing Health Plan and Provider Quality Scores to Each Other | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/translate/compare/choose/compare-providers.html
     January 01, 2023 - The plans and providers themselves are going to be particularly interested in how they compare to each

332. Antibiotic Stewardship FAQs | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/reduce/antibiotic-faqs.html
     July 01, 2017 - For example, you could say, “We’re not going to culture for a catheter-associated urinary tract infection … We’re going to look at other causes. If anything changes, we haven’t lost any ground.

333. Appendix A. Action Plan Tool for Project Sustainability | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/guides/sustainability-guideapa.html
     October 01, 2015 - where you are (Current State) Step 2: Know where you want to go (Unit Goals) Step 3: How are you going … Section B: Best Practices, Lessons Learned, Initial Reactions (What’s Working):   Step 3: How Are You Going

334. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
     January 01, 2016 - Shaller (opening), Slide 7 Given the large number of participants on today's event, we're going to be … And that's going to generate a PDF version of the presentation that you can download and save. … I'm going to start with one that asks about the generous benefits that you provide without carve-outs … Of course, that keeps our ears wide open for what's going on with our families. … Sellers, Slide 32 So where are we going from here?

335. National Healthcare Quality and Disparities Reports | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/index.html
     March 01, 2024 - Because we now use the publication year, there was no report labeled 2020; the sequence has a gap, going

336. TeamSTEPPS 2.0 Module 8: Change Management
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
     March 28, 2006 - To provide an example of how to deliver this change management module, I'm going to turn this presentation … Today I'm going to be working through the change management slides with you. … Going back to my examples with the OB department here within UW Medicine, the work we're doing with them … Going back to my examples with the OB department, that first session we did with them years ago, some … There were a lot of great things going on, and we didn't always give that the attention needed.

337. Tool: I-PASS | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
     July 01, 2023 - To-do list Timelines and ownership S ituation Awareness & Contingency Planning Know what's going

338. FileNewTemplate
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module8.pptx
     March 07, 2019 - exhibit very good situational awareness: She seems to “walk in a cloud” and not have any idea what is going … Take a few moments to consider this before going on to the next slide. … This individual seems to walk in a cloud and not have any idea of what's going on around her. … waiting room and said innocently—but too loudly—to her coworker at the front desk, "These people are going … Take a few moments to consider this before going on to the discussion on the next slide. 34 Situational

339. Overcoming Mindsets | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/tools/clabsi-cauti-icu/overcome/mindsets.html
     April 01, 2022 - that reducing the number of infections to zero is possible or to find the passion to keep this work going

340. Figure 5. Types of Cross-Setting Transitions Evaluated by EHR-based Measures (Text Description) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter4fig5txt.html
     June 01, 2014 - A horizontal arrow going both ways between Another Setting and Inpatient is labeled n=3.