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201. Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture Webinar Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/mowebinar_2014transcript.pdf
     January 01, 2014 - Famolaro, Slide 18 So now I’m going to be going over the next slide which has the medical office survey … And on this particular one, I’m not sure if you can see this live, but I’m going to go over, I’m going … I’m going to keep going. … So let me go over, and I’m going to start asking you some questions. … You have a great dissemination strategy going on there. Juanita Stroud Yes.

202. Pharmacy Survey Webinar Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/psopswebinartrans.pdf
     October 29, 2013 - Today I’m going to talk about the development of the AHRQ Pharmacy Survey on Patient Safety Culture … With that, I’m going to turn this over now to Jim Motz from Aurora Pharmacy. Jim? … We’re going to turn it over now to Dawn Amerman. Dawn? … Joann Sorra At this time, we are going to move to the question-and-answer section. … The first one is going to be for you Diane.

203. Understanding CAHPS Surveys: A Primer For New Users Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
     January 01, 2018 - Today we're going to provide you with an overview of the CAHPS surveys, or a Primer for New Users, as … We're also going to talk to you a little bit about how surveys are administered and discuss ways in … I'm just going to show you two. … So, with that said, I'm going to turn to a couple of questions that we have received here. … I'm going to take another question now that's asking about modes for data collection.

204. TeamSTEPPS® Diagnosis Improvement: Diagnostic Journey of Mr. Kane (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dx-journey-presenter-notes.pdf
     March 01, 2022 - We were all so excited that Dad was finally going to get the kidney transplant we had been waiting for … It was all going so well… [Ben Kane, son]: After getting the fluid drained from around his lungs by … We talked about all the things we could do when we didn’t have to worry about going to dialysis 3 days … I just wish we had known more about what was going on with his health earlier. … I just wish we had known more about what was going on with his health earlier.

205. TeamSTEPPS for Office-Based Care: Introduction | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module1/office_intro-ig.html
     September 01, 2015 - Next, we’re going to participate in an activity that will require us to work closely as a team. … Return to Contents Team-Building Exercise: Paper Chains Say: Before we get started, you're going … That is what we are going to do.  … You're going to make a new chain; however, this time without the use of your dominant hand; place your

206. Chapter 6. Measure Maps and Profiles (continued, 20) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6s.html
     June 01, 2014 - shortly before completion of the Atlas , we were not able to contact the measure developers about any on-going … shortly before completion of the Atlas , we were not able to contact the measure developers about any on-going … shortly before completion of the Atlas , we were not able to contact the measure developers about any on-going … shortly before completion of the Atlas, we were not able to contact the measure developers about any on-going … shortly before completion of the Atlas , we were not able to contact the measure developers about any on-going

207. Journey of Mr. Kane
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dx-journey-mr-kane.pptx
     June 14, 2016 - We were all so excited that Dad was finally going to get the kidney transplant we had been waiting for … It was all going so well… [Ben Kane, son]: After getting the fluid drained from around his lungs … It was all going so well… 9 Slide PCP – 3 Months Later I saw Mr. … I just wish we had known more about what was going on with his health earlier. … I just wish we had known more about what was going on with his health earlier.

208. Strategy 3: Bedside Shift Report (Tool 3)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
     July 23, 2010 - Accountability: Makes the shift nurses who are going off duty more accountable before they leave. … Nurses who are coming on duty should thank the nurses who are going off duty if they have done a good … Thank the nurse going off shift if everything is in good shape. … In these cases, the nurse going off shift decides if the patient requires sleep. … Tell the groups to assign the roles of a nurse coming on duty, a nurse going off duty, and patient.

209. Plan-Do-Study-Act Worksheet, Directions, and Examples | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool2b.html
     March 01, 2024 - Going through the prescribed four steps guides the thinking process into breaking down the task into … Steps to execute: Here is where you will write the steps that you are going to take in this cycle. … You will want to include the following: The population you are working with—are you going to study … The time limit that you are going to do this study—remember, it does not have to be long, just long enough

210. Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
     January 01, 2020 - that requires immediate attention and action concerning a patient’s condition Situation – What is going … of continually scanning and assessing a situation to gain and maintain an understanding of what’s going … Situation awareness is the state of “knowing what’s going on around you.”

211. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-p-transcript.docx
     April 13, 2017 - This is particularly important, as there are key terms that we need to understand if we're going to develop … So, this is a controlled laboratory setting, and it may happen in a test tube or with users who are going … effectiveness, that even a highly efficacious agent, if it's not well tolerated by the end user, is not going … I'm going to introduce two formal methods that you can use relatively easily to evaluate different products

212. ChristianaCare Used AHRQ Resources to Reduce Blood Infections, Expedite Stroke Care | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/202004.html
     July 01, 2020 - traditional thinking among staff had been that if you use catheter devices, then your patients are going … We can gain a true understanding of what's going on within our health system," said Ann Principe, D.N.P

213. One-Page Handout for Staff Training (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/07-pfe-staff-handout.pdf
     August 01, 2021 - This will help us get the whole story of what is going on with you and make the most of your time with

214. Branding Your Quality Report (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Branding_Your_Quality_Report_2011_05_15_Transcript.pdf
     January 01, 2011 - when they’re thinking about health care and quality, and health care decisions, the better off you’re going … ultimately rejected that idea because we’re more than just Detroit and wanted to have a name that was going … It’s going to take resources, time and effort, and energy -- and not only to promoting the Web site

215. Help Consumers Start Conversations With Trusted Providers | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/explain/support/help-consumers.html
     March 01, 2016 - quality report can help them understand that they have a say in the choice if they or a loved one are going … express concerns about problems in the hospital the doctor has suggested, or express an interest in going

216. Fallspximpl-Handouts (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/fallspximpl-handouts.docx
     November 15, 2017 - The nursing assistants love going to these meetings. … Are we going to use this everyday with report? … The team has assembled to discuss how the trial is going. … How are the falls huddles going with the nursing assistants? Nurse Manager A: They’re going well. … If all is still going well for Miranda and the Elms team in 2 more weeks, we’re going to start using

217. Questions and Answers: AHRQ National Webinar on Shared Decisionmaking Tools for Lung Cancer Screening | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
     September 01, 2020 - Patients were adamant that they wanted to know about who was going to pay for what. … I think it's going to vary, in part based on the patient. … But it's also an incredibly challenging time in terms of trying to think about how we're going to make … We hope the toolkit is going to be an invaluable resource going forward, as we're in the midst of this

218. QAPI Leadership Rounding Guide | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/nursing-home/resources/qapi-leadership-rounding.html
     February 01, 2021 - Rounding with staff and residents is an effective method for leaders to hear firsthand what is going

219. Strategy 3: Bedside Shift Report (Tool 2) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.pdf
     June 04, 2013 - What is going on with the patient? What are the current vital signs? B = Background.

220. Six Building Blocks How-To-Implement Toolkit: Prepare and Launch Guide (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-prepare.pdf
     February 18, 2021 - Orientation and Assessment Meeting ......................................................3 What Is Going … of the Kickoff Planning and Assessment Meeting ....................................... 10 What Is Going … ..................................................................................... 17 What Is Going … By going through the steps outlined in this guide, you will achieve the aims of this stage listed to … Building Blocks Toolkit 2 Preparatory Work Ahead of Orientation and Assessment Meeting What Is Going