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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/7-implementation-guide.docx
    June 01, 2023 - Data Discussion points to consider: Share reports and additional updates Ask: How is implementation going … Data Discussion points to consider: Share reports and additional updates Ask: How is implementation going … Data Discussion points to consider: Share reports and additional updates Ask: How is implementation going … Discussion points to consider: Share reports and additional updates Ask: How is the implementation going … How are we going to sustain this work? Ask: What’s working, what’s not working?
  2. ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/sustainability-tool.html
    January 01, 2013 -   Human resources   Are the internal/external human resources in place to sustain the effort going … Are external supports in place to sustain the effort going forward (describe—e.g., mentors, advisory … Are information systems in place to support the effort going forward?  
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro-ig.pptx
    January 20, 2006 - Next, we’re going to participate in an activity that will require us to work closely as a team. … TeamSTEPPS | Office-Based Care Introduction TEAM-BUILDING EXERCISE SAY: Before we get started, you're going … That is what we are going to do. … You're going to make a new chain; however, this time without the use of your dominant hand; place your
  4. ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/training-tools/tool.html
    June 01, 2017 -   Human resources   Are the internal/external human resources in place to sustain the effort going … Are external supports in place to sustain the effort going forward (describe—e.g., mentors, advisory … Are information systems in place to support the effort going forward?  
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/four-moments-form.pdf
    June 01, 2021 - ◯ Yes ◯ No (If YES, keep going.) (If NO, skip to question 11.) 6. … ◯ Yes ◯ No (If YES, keep going.) (If NO, skip to question 11.) 10.
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
    January 01, 2012 - Today we’re going to dive right into strategies that can be used to improve the patient experience. … Now Wendy is going to use examples for the CAHPS Hospital Survey. … Because some people are going to think well, I’m already caring, I have these skills. … As I mentioned, I am definitely going to find you when I have his results so I can share them with you … So you could just say “Well, I’m sorry, there’s no smoking allowed here,” but that’s going to escalate
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part1.pptx
    March 01, 2017 - ABX Stewardship │ 2 AHRQ SAFETY PROGRAM FOR LONG-TERM CARE: HAIs/CAUTI Today, I'm going to talk … We're going to move away from blaming the urine, and that in turn is going to help us move away from … Brief history with only the important information Assessment Summarize the facts and what you think is going … We are going to watch him closely. Let’s help him drink more fluids. … And the nurse responds, “We are going to watch him closely. Let’s help him drink more fluids.
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/introducing_the_new_cahps_c&g_survey3.0.pdf
    September 01, 2015 - I’m going to bypass those and Lee is going to address those issues I think directly. … So there is going to be a smaller sample. … to do monthly sampling and then we’re going to do quarterly sampling. … So I’m going to quickly summarize these. … Is there any thought that we’re going to go from 6 to 3 to 1 in the future?
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-transcript.pdf
    June 01, 2017 - And I'm going to differentiate this from a patient satisfaction question. … We are now going to pause momentarily for some questions and answers. … So now, Chris, I'm going to hand it over to you. … Kathleen, I'm going to keep you on the hook here. … Just in the geographic area, it's going to be a mix of people.
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/qapi-leadership-rounding-guide-centers-for-medicare.pdf
    February 18, 2014 - Rounding with staff and residents is an effective method for leaders to hear firsthand what is going … What things are going well around this initiative or this aspect of care or service?
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
    January 01, 2014 - And we do have a few questions that have come in that I’m going to field. … Janice, I’m going to let you answer this question. … Karls, Slide 64 I’m going to move ahead a little bit here. … And Janice, I’m going to direct it to you. … We’re going to move now to our closing segment.
  12. Pdsa-Worksheet (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/pdsa-worksheet.docx
    March 01, 2024 - Going through the prescribed four steps guides the thinking process into breaking down the task into … Steps to execute: Here is where you will write the steps that you are going to take in this cycle. … You will want to include the following: · The population you are working with—are you going to study … · The time limit that you are going to do this study—remember, it does not have to be long, just long
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
    January 17, 2019 - Safety Priorities • Describe the action planning process and introduce the SOPS Action Planning Tool • Going
  14. Topic (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/sustainability-guideapa.pdf
    January 01, 2009 - where you are (Current State) Step 2: Know where you want to go (Unit Goals) Step 3: How are you going … for Reducing CAUTI in Hospitals Sustainability Guide A-8 Step 3: How Are You Going … Section B: Best Practices, Lessons Learned, Initial Reactions (What’s Working): Step 3: How Are You Going
  15. Paul Tedrick (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/building-team-transcript.doc
    April 08, 2014 - We're so excited that you've joined us on today's call, which is going to focus on the process of building … We're going to now walk through each of these individuals and give you some sense of who you're looking … I’m now going to turn the presentation over to Dr. … What I’m going to do is I’m going to – this is the table that discusses all of them. … I’m just going to list them and then I will be addressing each one by itself.
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_fall-prevention.docx
    March 01, 2013 - fall prevention and evolving as needed with the process changes we have gained, but definitely not going … They showed what the changes looked like so that leadership could see how much easier it was going to … Are the staff making the changes we said we were going to in our Action Plan? How do we know? … How often are you going to measure? Who will collect the data? … Slide 31 SAY: What are your plans to keep this prevention effort going long term?
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/health-literacy-education-presentation-tool-3a.pptx
    January 01, 2019 - Overview Health Literacy: What It Is and Why It’s Important Health Literacy Strategies 2 Today I’m going … Our organizational health literacy is going to affect whether people can equitably find, understand, … I’m going to talk a bit about personal health literacy now. 8 Get insurance Choose tests and treatments … Language Differences: Tool #9 Consider Culture: Tool #10 Encourage Questions: Tool #14 24 Today, I’m going … I’m going to spend the next few minutes going over some of these strategies. 25 Pause, Listen, and
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
    January 01, 2019 - With that, I'm going to turn this back to Stephanie. Thank you. … I'm going to take the next few minutes to talk about patient experience and how CAHPS Surveys measure … With that in mind, the next thing to consider is how you're going to collect your data. … The very first easy one, someone had asked, are the slides going to be available? … I know we're running a little short on time and Susan, I'm going to put one more out to you here.
  19. ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/situation/overview/index.html
    June 01, 2023 - process of continually scanning and assessing a situation to gain and maintain an understanding of what’s going … Situation awareness (an individual outcome): The state of "knowing what's going on around you."
  20. Paul Tedrick (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/connecting-dots-transcript.doc
    October 08, 2013 - If you have not received a copy of today's presentation, you can find them by going on to www.onthecusp … up of the enduring, shared, and learned beliefs and behaviors that allow us to make sense of what's going … We are going to focus obviously most of our attention on the quantitative tool, the hospital survey on … I'm going to stop just for a second and grab a drink of water. [PAUSE] Sorry for that. … You don't go out and say, "We're going to change the culture."

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