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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/PrimaryCareEffortsToReduceReadmissions-envscan.pdf
March 01, 2020 - up care; and
• Lack of participation of caregivers in discharge planning and follow up care. … Social workers provided home visits and intensive follow up for up to 3 months for
patients as needed … o Arrangement of hospital follow up
appointment, pre-discharge. … Ongoing follow-up or monitoring by care
manager. … Project BOOST post-discharge follow-up call script;
5.
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preventiveservices.ahrq.gov/news/newsroom/case-studies/201507.html
April 01, 2015 - By designating discharge advocates who help patients understand their medications and schedule follow-up … Memorial Hospital adopted the RED strategy of making a follow-up phone call to each patient within 72 … Staff nurses call patients asking if they have pain, have filled their prescriptions, scheduled follow-up … Our nurses found that most questions patients have during the follow-up call revolve around clarification … "We're also making follow-up calls to patients who are discharged from our intensive care step-down unit
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
October 01, 2017 - A study of
Medicare beneficiaries found that response rates continue to
improve when up to 4 follow-up … to 5 or 6 follow-up
calls per respondent. … • Using a mixed-mode of Web with
mail follow-up can increase
response rates. … Future
research could further investigate how IVR follow-up compares to phone follow-up on mailed
CAHPS … The effect of method of delivery on response to a
nonresponse follow-up.
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preventiveservices.ahrq.gov/news/newsroom/case-studies/201501.html
March 01, 2015 - comprehensive discharge planning, patient education about hospital discharge, and post-discharge patient follow-up … By designating discharge advocates who help patients reconcile their medicines and schedule follow-up … The hospital introduced the teach-back method around patient medications, made follow-up calls to patients … hospital also provides discharged patients in need with certain medicines and transportation to two follow-up … for Email Updates
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preventiveservices.ahrq.gov/news/newsroom/case-studies/201522.html
August 01, 2015 - interventions focus on comprehensive discharge planning, patient education, and post-discharge patient follow-up … By designating discharge advocates who help patients reconcile their medicines and schedule follow-up … Patients who are discharged home receive a follow-up phone call within 72 hours" as well as three additional … The hospital instituted teach-back, follow-up appointments, patient call-backs, and other aspects of … for Email Updates
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preventiveservices.ahrq.gov/funding/grantee-profiles/grtprofile-mazur.html
March 01, 2023 - his project was motivated by existing research that had found that providers still were challenged to follow-up … make usability improvements within the EHR that could enhance providers’ ability to acknowledge and follow … up on critically abnormal test result alerts.” … for a follow-up visit, and providing decision support instructions for next steps—were linked to better … for Email Updates
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preventiveservices.ahrq.gov/sites/default/files/2024-02/gurwitz2-report.pdf
January 01, 2024 - to each patient made a follow-up phone call within 14 days of the home visit. … Primary Trial Outcomes
Intervention
Days of Follow-
up
7,281
Control
Days of Follow-
up
7,275 … Component 4 – Follow-Up Phone Call to Patient/Caregiver by Pharmacist: Follow-up phone calls were
attempted … Of the 152 completed follow-up calls, 99 were completed within the 14-
day follow-up period (53 calls … the follow-up timeframe).
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preventiveservices.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
September 01, 2020 - These tested instructions for pills follow the Universal Medication Schedule (UMS), which simplifies … This tool describes steps you can take to increase the likelihood that patients will follow through on … How and When to Take Their Medicines
Taking Care of Myself
How to Create a Pill Card Manual
Follow … Up with Patients . … This tool explains the options for following up.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - An optional question
designed for offices where patient follow up is a problem can be used. … Is there documentation that the patient was notified of the follow-up plan? yes q q no
6. … Is there documentation that the patient acted on the follow-up plan? … Did the patient receive follow-up care within the timeframe specified by your office policy? … Other options include
letters, portal, follow-up visits, etc.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Using_Social_Media_2011_09_01_Transcript.pdf
January 01, 2011 - And we realized we needed to start-up and build a presence on these sites. … Some of the media-specific groups that we follow and that follow us are our local NPR affiliate WBUR … has a Common Health blog Web site and so we follow them on Twitter and Facebook, they follow us. … For example, with our latest release, we had really started building up a presence. … We were able to build up followers so we can really attribute some
change to that.
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preventiveservices.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
December 01, 2023 - Follow-up after leaving the emergency room. … Communication about Follow-up.
Overall Rating of the Emergency Department. …
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dx-journey-presenter-notes.pdf
March 01, 2022 - Kane to our pulmonary
clinic for a thoracentesis to drain
the chest fluid and told him to
follow up … Kane to our
pulmonary clinic for a thoracentesis to drain the fluid and told him to follow up with … I also
suggested that he follow up with his
primary care doctor for the results of the
x ray and labs … I also suggested that he follow up with his primary care doctor for the
results of the x ray and labs … Pt told to follow
up with PCP re chest x ray and labs from
current pleural drainage.
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preventiveservices.ahrq.gov/diagnostic-safety/tools/index.html
March 01, 2024 - the moment tests are ordered until the patient is notified of the test results and the appropriate follow … up is determined. … This toolkit walks teams through the measurement, screening, recognition, diagnosis, follow-up, and reduction …
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preventiveservices.ahrq.gov/news/newsroom/case-studies/201506.html
April 01, 2015 - "We hear of our patients showing up at the pharmacy holding their After Hospital Care Plan, and bringing … These included planning for discharge from the day of admission, teach-back, making follow-up appointments … , follow-up phone calls for patients at high-risk for readmission, and—most importantly—the creation …
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/webinar/webinar_mha_falls_prevent.pptx
January 01, 2013 - practices
Program sustainability
Inputs to toolkit
Evidence review
Expert panel
In person meeting + follow-up … conference call
Hospital workgroup
Self-assessment + follow-up phone call
In-person meeting + monthly … Safety
Inspection List (3C)
Added picture of typical patient room to show optimum environmental set-up
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preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/getting-ready.html
August 01, 2017 - Your doctor's office will give you instructions to follow in the days before surgery. … Be sure to follow all directions carefully. … Be sure to fill any prescriptions before surgery and follow directions as prescribed. … things to avoid (such as certain activities or foods), possible complications to look out for, when to follow … up with your doctor, and a number to call in case of problems.
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preventiveservices.ahrq.gov/health-literacy/improve/pharmacy/tools.html
January 01, 2024 - Sign up: Health Literacy and Shared Decision Making updates
The Agency for Healthcare Research and … Tool User's Guide
This tool is a comprehensive guide to help pharmacies assess how well they are set up … These tested instructions for pills follow the Universal Medication Schedule (UMS), which simplifies … study of the Re-Engineered Discharge (RED), a pharmacist conducted these calls to review medicines, follow-up … for Email Updates
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-l.pdf
May 01, 2017 - Infection Prevention Infographic
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
• Follow … • Follow the manufacturers’ and ASC’s instructions for cleaning
and disinfecting medical equipment … of medication whenever possible.
• Dedicate a multiuse vial to one patient if medication is drawn
up … ASC, unless granted
special permission to do so
• Always cleaning their own hands
▶ CLEARLY SPEAK UP
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preventiveservices.ahrq.gov/hai/tools/ambulatory-care/safe-transitions.html
December 01, 2017 - Checklist to Prepare Patients for New Appointments, a set of best practices team members should follow … , a tool for patients to refer to and use at their current appointment, and take with them to their follow-up …
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preventiveservices.ahrq.gov/health-literacy/improve/precautions/toolkit.html
February 01, 2024 - 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Lab Results Letter
Follow … Up with Patients: Tool 6
Be Easy To Reach: Tool 7
Sample Automated Telephone System Menu
Telephone … Spoken Communication
Communicate Clearly: Tool #4
Use the Teach-Back Method: Tool #5
Follow … Up with Patients: Tool #6
Improve Telephone Access: Tool #7
Conduct Brown Bag Medicine Reviews … for Email Updates
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