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talkingquality.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - dynamic so that the participant feels as if the interview is a performance testing situation and begins focusing
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talkingquality.ahrq.gov/talkingquality/resources/writing/tip7.html
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes8.html
August 01, 2022 - In this model, Kotter defines 8 steps to creating change, with Steps 7 and 8 focusing on sustainability
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/lhs/lhs_case_studies_bsw.pdf
April 01, 2019 - Chief Nursing Officer
8
Health system leaders at Baylor Scott & White Health have done so by focusing
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Strategies for Improving
CAHPS Health Plan Survey Scores
A p r i l 1 3 , 2 0 1 6
“Strategies for Improving CAHPS Health Plan Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
April 13, 2016
12:00 – 1:00 pm ET
15
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talkingquality.ahrq.gov/evidencenow/projects/heart-health/research-results/research/evaluation-design.html
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