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1001. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
      October 01, 2018 - Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care October 2018  Webcast Speakers Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency for H…

1002. TeamSTEPPS 2.0 Module 5: Situation Monitoring
      monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule5.pptx
      February 06, 2006 - TeamSTEPPS 2.0 Module 5: Situation Monitoring Module 5: Situation Monitoring Online Master Trainer Course Welcome to the Welcome to module five of the TeamSTEPPS 2.0 online master trainer course, Situation Monitoring. This is Dr. Brigetta Craft, and I will be guiding you through this module. Situation monito…

1003. Selected Best Practices and Suggestions for Improvement (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4b_combo_psi05-foreignbody-bestpractices.pdf
      November 01, 2012 - Selected Best Practices and Suggestions for Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety 1 Tool D.4b Selected Best Practices and Suggestions for Improvement PSI 05: Retained Surgical Item or Unretrieved Device Fragment Count Why Focus on Retained Fore…

1004. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
      January 01, 2017 - Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol QUESTIONS & ANSWERS The CAHPS Patient Narrative Elicitation Protocol: A Scientific Approach to Collecting Comments on Experiences of Care Narratives from patients about their health care experiences can provide a valuable complement to standar…

1005. Selected Best Practices and Suggestions for Improvement (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4a_combo_psi03-pressureulcer-bestpractices.pdf
      January 01, 2012 - Selected Best Practices and Suggestions for Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Selected …

1006. Spreadnotes (doc file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
      August 28, 2012 - SAY: The Spread module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit helps all or part of an organization share, tailor, and use the components of a process that have worked well at the unit level. The other CUSP Toolkit modules focus on quality improvement projects at the unit level, where culture i…

1007. The Role of Leadership in Quality Improvement Efforts (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
      January 01, 2011 - The Role of Leadership in Quality Improvement Efforts The Role of Leadership in Quality Improvement Efforts November 2011  Podcast Speaker Dr. Gregg Meyer, Senior Vice President, the Massachusetts General Hospital and Physicians Organization; Director, the Edward P. Lawrence Center for Quality and Safety …