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www.ahrq.gov/prevention/chronic-care/decision/research-centers/rce_profile_wretling.html
August 01, 2014 - Training the Next Generation of Leaders in Clinical Preventive Services
Profiles from the AHRQ Research Centers for Excellence
Michelle Prahl Wretling: The Center for Research in Implementation Science and Prevention (CRISP) at the University of Colorado, Anschutz Medical Campus
When Michelle Prahl Wretling…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/prevhosp/impmenu.html
September 01, 2017 - AHRQ’s Safety Program for Nursing Homes: On-Time Preventable Hospital and Emergency Department Visits
Implementation Materials: Menu of Implementation Strategies
The Menu of Implementation Strategies lists potential ways facility teams may choose to integrate the preventable hospitalization/ED transfer report…
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psnet.ahrq.gov/issue/patient-safety-6
July 21, 2021 - Multi-use Website
Patient Safety.
Citation Text:
Patient Safety. American Hospital Association; AHA Quality Center.
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effectivehealthcare.ahrq.gov/sites/default/files/jensen_eccs2012.pdf
January 01, 2012 - Jensen_ECCS2012
Slide 1: The Tortoise and the Hare: When Media
and
Practice Collide
Jakob D. Jensen, Ph.D.
Assistant Professor of Health Communication
University
of Utah,
Salt Lake
City,
UT
Slide 2: Two Significant Issues
…
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www.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsumgest.html
October 01, 2014 - Gesteland, Per
Summaries of Independent Scientist (K) Awards
Summaries of recently funded projects for Independent Scientist and Mentored Clinical Scientist Development K Awards.
Institution: University of Utah
Grant Title: Using Health Information Technology to Support Population-Based Clinical Practic…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-pt-narratives-support-px-strategy-bakdash.pdf
June 02, 2025 - How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Bakdash
AHRQ’S CAHPS PROGRAM
Consumer Assessment of Healthcare Providers and
Systems
Jonathan Bakdash, PhD
Social Science Analyst,
Center for Quality Improvement & Patient Safety, AHRQ
Agency for Healthcare Research and Quality
(…
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psnet.ahrq.gov/issue/100k-lives-falling-short
November 11, 2015 - Newspaper/Magazine Article
100K Lives falling short.
Citation Text:
100K Lives falling short. Robeznieks A.
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psnet.ahrq.gov/node/45759/psn-pdf
July 11, 2017 - Association between end-of-rotation resident transition in
care and mortality among hospitalized patients.
July 11, 2017
Denson JL, Jensen A, Saag HS, et al. Association Between End-of-Rotation Resident Transition in Care
and Mortality Among Hospitalized Patients. JAMA. 2016;316(21):2204-2213.
doi:10.1001/jama.201…
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www.ahrq.gov/sops/webcasts/nursing-home-survey.html
June 01, 2022 - SOPS Nursing Home Survey: What You Need To Know (Webcast)
May 3, 2022
Summary
Speakers and Presentation Slides
Recording
About the Surveys on Patient Safety Culture
Summary
This AHRQ webcast focused on use of the Surveys on Patient Safety Culture™ (SOPS®) Nursing Home Survey to assess and impro…
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psnet.ahrq.gov/node/42151/psn-pdf
December 21, 2014 - Effect of the 2011 vs 2003 duty hour regulation-compliant
models on sleep duration, trainee education, and
continuity of patient care among internal medicine house
staff: a randomized trial.
December 21, 2014
Desai SV, Feldman LS, Brown L, et al. Effect of the 2011 vs 2003 Duty Hour Regulation–Compliant Models
on…
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psnet.ahrq.gov/node/39116/psn-pdf
April 30, 2014 - Diagnostic error in medicine: analysis of 583 physician-
reported errors.
April 30, 2014
Schiff G, Hasan O, Kim S, et al. Diagnostic error in medicine: analysis of 583 physician-reported errors.
Arch Intern Med. 2009;169(20):1881-1887. doi:10.1001/archinternmed.2009.333.
https://psnet.ahrq.gov/issue/diagnostic-err…
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psnet.ahrq.gov/node/40578/psn-pdf
July 06, 2011 - Implementing the 2009 Institute of Medicine
recommendations on resident physician work hours,
supervision, and safety.
July 6, 2011
Blum AB, Shea AS, Czeisler CA, et al. Implementing the 2009 Institute of Medicine recommendations on
resident physician work hours, supervision, and safety. Nat Sci Sleep. 2011;3:47-8…
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www.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncilapf.html
April 01, 2018 - Guide for Developing a Community-Based Patient Safety Advisory Council
Appendix F. Meeting Evaluation
Each council member should be asked to complete an evaluation after each meeting, and meeting leaders should share the results of these evaluations at every meeting. A sample evaluation form follows.
…
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psnet.ahrq.gov/node/44434/psn-pdf
June 21, 2016 - Hospital board and management practices are strongly
related to hospital performance on clinical quality
metrics.
June 21, 2016
Tsai TC, Jha AK, Gawande AA, et al. Hospital board and management practices are strongly related to
hospital performance on clinical quality metrics. Health Aff (Millwood). 2015;34(8):130…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-03-fry.pdf
June 02, 2025 - CAHPS 101
WHAT IS PATIENT EXPERIENCE
AND HOW DOES CAHPS
MEASURE IT?
Stephanie Fry
Senior Study Director
Westat
What is Patient Experience?
Patient experience encompasses the range of interactions that
patients have with the health care system, including:
13
Coordinated care
from doctors and
nurses in he…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/3_Liza_Nyeko_slides_37-40.pdf
October 08, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement
Using CG-CAHPS for Patient
Experience Improvement Work at
Massachusetts General Hospital
Liza Nyeko
Rick Evans
October 8, 2013
CG-CAHPS Survey Administration
• MGH has administered CG-CAHPS since 2008
• 12 month version used since i…
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psnet.ahrq.gov/node/40711/psn-pdf
August 24, 2011 - Clinical and safety impact of an inpatient pharmacist-
directed anticoagulation service.
August 24, 2011
Schillig J, Kaatz S, Hudson M, et al. Clinical and safety impact of an inpatient pharmacist-directed
anticoagulation service. J Hosp Med. 2011;6(6):322-8. doi:10.1002/jhm.910.
https://psnet.ahrq.gov/issue/clini…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-05-edgman-levitan.pdf
June 02, 2025 - CAHPS 101
HOW ARE SURVEY RESULTS
USED?
Susan Edgman-Levitan, PA
Executive Director
John D. Stoeckle Center for Primary Care Innovation,
Massachusetts General Hospital
How Are Survey Results Used?
• Quality improvement
• Public reporting
• Value-based payment
• Recognition and certification
• Research
27…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-ginsberg-slides.pdf
October 12, 2017 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast
AHRQ’s CAHPS® Program
Caren Ginsberg, PhD
Director, CAHPS Division
Center for Quality Improvement & Patient Safety
October 12, 2017
www.ahrq.gov/cahps
AHRQ: An R & D Agency
• AHRQ:
• Advances science
• Creates knowledge from data
• Creates to…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47
How Are Survey Results Used?
Dale Shaller
Principal
Shaller Consulting Group
www.ahrq.gov/cahps
How Are Survey Results Used?
• Public reporting
• Value-based payment
• Recognition and certification
• Quality improvement
• Research
40
www.ah…