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patientregistry.ahrq.gov/hai/tools/mvp/modules/vae/monitoring-fac-guide.html
February 01, 2017 - Prior to 2013, such surveillance focused solely on VAP and definitions were considered to be subjective
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - TeamSTEPPS Module 6: Mutual Support (Instructor Guide)
MUTUAL SUPPORT
SUBSECTIONS
• Task Assistance
• Feedback
• Advocacy and Assertion:
Assertive Statement, Two-
Challenge Rule, CUS
• Conflict Resolution: DESC
Script
TIME: 50 minutes
Slide
Content Page # Approx. Time
1…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Qualitative_Methods_2012_04_11_Transcript.pdf
January 01, 2012 - Practical Strategies for Gathering Feedback Directly from Patients
Practical Stragegies for Gathering Feedback Directly from Patients
April 2012 Podcast
Speaker
Susan Edgman-Levitan, Director, John D. Stoeckle Center for Primary Care Innovation at Massachusetts
General Hospital; Yale-CAHPS Team
Modera…
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patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
February 01, 2020 - A focused endeavor to improve patient experience at one hospital resulted in a 4.7 percent reduction
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange.docx
July 12, 2017 - Slide 14
SAY: The Toolkit is focused on engaging an interdisciplinary Team, including members from
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patientregistry.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes7.html
August 01, 2022 - Slide 6
Say:
The steps in the Resolution component are focused on re-establishing trust with
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-midwest.pdf
November 01, 2017 - EvidenceNow Executive Summary - Midwest Cooperative
Midwest Cooperative
Wisconsin
Illinois
Indiana
EvidenceNOW: Advancing Heart Health in Primary Care is an initiative of the Agency for Healthcare
Research and Quality (AHRQ) to transform health care delivery by building a critical infrastructure
to help s…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-va.pdf
November 01, 2017 - EvidenceNow Executive Summary - Virginia Cooperative
Virginia Cooperative
Virginia
EvidenceNOW: Advancing Heart Health in Primary Care is an initiative of the Agency for Healthcare
Research and Quality (AHRQ) to transform health care delivery by building a critical infrastructure
to help smaller primary ca…
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patientregistry.ahrq.gov/antibiotic-use/acute-care/safety/patient-safety.html
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