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www.ahrq.gov/sites/default/files/publications/files/postdisphone.docx
January 31, 2013 - Postdischarge Followup Phone Call Script (Patient Version)
This form reinforces the information provided to the patient at discharge. The patient’s discharge information should be available to the interviewer at the time of this call.
CALLER: Hello Mr./Ms. _____________. I am [caller’s name], a [type of clinician] from…
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www.ahrq.gov/sites/default/files/publications/files/postdiscalldoc.pdf
February 14, 2013 - 1
Postdischarge Followup Phone Call Documentation Form
Patient name: __________________________________________________________________
Caregiver(s) name(s): ____________________________________________________________
Relationship to patient: __________________________________________________________
Notes:…
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www.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
February 14, 2013 - Phone Call Role Play
1
Phone Call Role Play
CALLER: Hello Ms. Smith, I am Brian, a nurse from [Hospital]. When you left the hospital,
Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m
glad to help with this call. I am hoping to talk to you about your medical issues, see …
-
www.ahrq.gov/sites/default/files/publications/files/phoneroleplay.docx
January 31, 2013 - Phone Call Role Play
CALLER: Hello Ms. Smith, I am Brian, a nurse from [Hospital]. When you left the hospital, Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m glad to help with this call. I am hoping to talk to you about your medical issues, see how you are doing, and see if …
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www.ahrq.gov/sites/default/files/publications/files/postdiscalldoc.docx
February 06, 2013 - Postdischarge Followup Phone Call Documentation Form
Patient name:
Caregiver(s) name(s):
Relationship to patient:
Notes:
Discharge date:
Principal discharge diagnosis:
Interpreter needed? Y N Language/Dialect:
Prior to phone call:
Review:
Health history
Medicine lists for consistency
Medicine list for ap…
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www.ahrq.gov/sites/default/files/publications/files/dxpages.pdf
February 14, 2013 - Examples of Diagnosis Pages
1
Examples of Diagnosis Pages
2
3
4
5
6
Noncardiac Chest Pain
Noncardiac chest pain is pain that is not caused by a heart problem.
If your chest pain gets different or
worse, call your doctor.
Take your medicines as prescribed.
…
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www.ahrq.gov/sites/default/files/publications/files/contactsheet.docx
January 02, 2013 - Contact Sheet
If possible, pull information from patient’s medical record. Confirm correct information with patient. Identify the best time of day or days to reach the patient and other contacts.
Patient Name:
OK to send letter (Y / N)
Address
Street Apt #
City, State ZIP Code _____
Email address
Pre…
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www.ahrq.gov/sites/default/files/publications/files/dxpages.docx
January 31, 2013 - Examples of Diagnosis Pages
Noncardiac Chest Pain
Noncardiac chest pain is pain that is not caused by a heart problem.
· If your chest pain gets different or worse, call your doctor.
· Take your medicines as prescribed.
· See your doctor and ask questions.
High Blood Pressure
High blood pressure is also …
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www.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
February 14, 2013 - Patient Outcome Survey (mailed version
1
Patient Outcome Survey (mailed version)
For hospitals needing translation services, a helpful reference to a national translation service is
available at: www.atanet.org/onlinedirectories/.
HOSPITAL DISCHARGE SURVEY
SURVEY INSTRUCTIONS
You should fill out this survey…
-
www.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
February 14, 2013 - RED Discharge Preparation Workbook
1
RED Discharge Preparation Workbook
Patient Name _________________________ MRN ________________ DOB ______________
Room # ______________
Date of admission ______________
Language preference
Interpreter/Translation
Needed (Y/N)
Spoken communication
Writt…
-
www.ahrq.gov/sites/default/files/publications/files/dischargeprep.docx
January 02, 2013 - RED Discharge Preparation Workbook
Patient Name _________________________ MRN ________________ DOB ______________
Room # ______________
Date of admission ______________
Language preference
Interpreter/Translation
Needed (Y/N)
Spoken communication
Written materials
Phone communication
Fil…
-
www.ahrq.gov/sites/default/files/publications/files/ahcptemplsp.docx
January 31, 2013 - Template for Manual Creation of the AHCP: Spanish-Speaking Patients
** Triaga este plan a TODAS sus citas **
Plan de Cuidado Para:
[Patient name]
Dia de Alta: [discharge date]
¿Preguntas o problemas sobre este paquete?
Llame a su transición a la portada enfermera: (xxx) xxx-xxxx DE PHOTO HERE
¿Problemas serios de …
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www.ahrq.gov/sites/default/files/publications/files/ahcptemplsp.pdf
February 14, 2013 - Template for Manual Creation of the AHCP: Spanish-Speaking Patients
1
Template for Manual Creation of the AHCP: Spanish-Speaking Patients
** Triaga este plan a TODAS sus citas **
Plan de Cuidado Para:
[Patient name]
Dia de Alta: [discharge date]
¿Preguntas o problemas sobre este paquete?
Llame …
-
www.ahrq.gov/sites/default/files/publications/files/contactsheet.pdf
February 14, 2013 - Contact Sheet
Contact Sheet
If possible, pull information from patient’s medical record. Confirm correct information with patient. Identify
the best time of day or days to reach the patient and other contacts.
Patient Name: ________________________________________________________
OK to send letter …
-
www.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.docx
January 03, 2013 - Patient Outcome Survey (mailed version)
For hospitals needing translation services, a helpful reference to a national translation service is available at: www.atanet.org/onlinedirectories/.
HOSPITAL DISCHARGE SURVEY
SURVEY INSTRUCTIONS
You should fill out this survey only if you were the patient during the hospital sta…
-
www.ahrq.gov/sites/default/files/publications/files/holtropstudysnapshot.pdf
December 01, 2016 - AHRQ DELIVERY SYSTEM RESEARCH: STUDY SNAPSHOT
Methods and Outcomes of Care Management Programs
Within Physician Organizations vs. Plan-Based Programs
Background
Americans are increasingly plagued by chronic diseases and conditions. Care
management (CM) is a team-based, patient-centered approach to helping patient…
-
www.ahrq.gov/sites/default/files/publications/files/hsrguide.pdf
October 01, 2011 - An Organizational Guide to Building Health Services Research Capacity
Contract Final Report
An Organizational Guide to Building
Health Services Research Capacity
Contract Final Report
An Organizational Guide to Building Health Services
Research Capacity
Prepared for:
Agency for Healthcare Rese…
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www.ahrq.gov/sites/default/files/publications/files/bloodclots.pdf
May 01, 2009 - Your Guide to Preventing and Treating Blood Clots
Your Guide to
Preventing and
Treating Blood Clots
U.S. Department of
Health and Human Services
Agency for Healthcare Research and Quality
540 Gaither Road
Rockville, MD 20850
AHRQ Pub. No. 090067C
May 2009
Swelling
Clot
Vein
Blood clots can for…
-
www.ahrq.gov/sites/default/files/publications/files/pfcases.pdf
August 01, 2014 - prevention-chronic-care/improve/system/pfhandbook/index.html
2 http://grants.nih.gov/grants/guide/rfa-files … North Carolina AHEC PSP program in depth and can be accessed at: http://
pcmh.ahrq.gov/sites/default/files
-
www.ahrq.gov/sites/default/files/publications/files/cbprbrief.pdf
January 01, 2014 - AHRQ Activities Using Community-Based Participatory Research to Address Health Care Disparities
Introduction
Community-based participatory
research (CBPR) is an approach to
health and environmental research
meant to increase the value of studies
for both researchers and the
communities participating in a study.
In 2…