-
cahps.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety
Pocket Guide
Team Strategies & Tools
to Enhance Performance
and Patient Safety
2
Table of Contents
TeamSTEPPS®
• Framework and Competencies ....4
• Key Principles ...............................5
Team Structure
• Multi-T…
-
cahps.ahrq.gov/sites/default/files/publications/files/qipcfactsheet.pdf
June 01, 2014 - Available at: http://pcmh.ahrq.
gov/sites/default/files/attachments/
Developing_and_Running_a_Primary … Issue-Briefs/2012/Jun/Facilitating-Improvement-in-Primary-Care.aspx
http://pcmh.ahrq.gov/sites/default/files
-
cahps.ahrq.gov/sites/default/files/publications/files/ahcptemplen.pdf
February 14, 2013 - AHCP Template for Manual Creation: English-Speaking Patients
1
AHCP Template for Manual Creation: English-Speaking Patients
** Bring this Plan to ALL Appointments**
After Hospital Care Plan for: [patient name]
Discharge Date: [discharge date]
Question or Problem about this Packet? Call your Di…
-
cahps.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
February 14, 2013 - RED Discharge Preparation Workbook
1
RED Discharge Preparation Workbook
Patient Name _________________________ MRN ________________ DOB ______________
Room # ______________
Date of admission ______________
Language preference
Interpreter/Translation
Needed (Y/N)
Spoken communication
Writt…
-
cahps.ahrq.gov/sites/default/files/publications/files/dxpages.pdf
February 14, 2013 - Examples of Diagnosis Pages
1
Examples of Diagnosis Pages
2
3
4
5
6
Noncardiac Chest Pain
Noncardiac chest pain is pain that is not caused by a heart problem.
If your chest pain gets different or
worse, call your doctor.
Take your medicines as prescribed.
…
-
cahps.ahrq.gov/sites/default/files/publications/files/ahcpsample.pdf
September 01, 2012 - After Hospital Care Plan for: Oscar Sanchez [Sample]
1
Sample After Hospital Care Plan (AHCP)
**Bring This Plan to ALL Appointments**
After Hospital Care Plan for:
Oscar Sanchez
Discharge Date: August 1, 2012
TRY TO QUIT SMOKING: Call Jon Doe at (555) 555-3344 at ABC Medical Center.
Question o…
-
cahps.ahrq.gov/sites/default/files/publications/files/ahcptemplsp.pdf
February 14, 2013 - Template for Manual Creation of the AHCP: Spanish-Speaking Patients
1
Template for Manual Creation of the AHCP: Spanish-Speaking Patients
** Triaga este plan a TODAS sus citas **
Plan de Cuidado Para:
[Patient name]
Dia de Alta: [discharge date]
¿Preguntas o problemas sobre este paquete?
Llame …
-
cahps.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
February 14, 2013 - Postdischarge Followup Phone Call Script (Patient Version)
1
Postdischarge Followup Phone Call Script (Patient Version)
This form reinforces the information provided to the patient at discharge. The patient’s discharge
information should be available to the interviewer at the time of this call.
CALLER: Hello Mr…
-
cahps.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
September 01, 2012 - Re-Engineered Discharge Toolkit
1
Re-Engineered Discharge Toolkit
Samples and Forms
1
Sample After Hospital Care Plan (AHCP)
2
**Bring This Plan to ALL Appointments**
After Hospital Care Plan for:
Oscar Sanchez
Discharge Date: August 1, 2012
TRY TO QUIT SMOKING: Call Jon Doe at (555) …
-
cahps.ahrq.gov/sites/default/files/publications/files/contactsheet.pdf
February 14, 2013 - Contact Sheet
Contact Sheet
If possible, pull information from patient’s medical record. Confirm correct information with patient. Identify
the best time of day or days to reach the patient and other contacts.
Patient Name: ________________________________________________________
OK to send letter …
-
cahps.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
February 14, 2013 - Patient Outcome Survey (mailed version
1
Patient Outcome Survey (mailed version)
For hospitals needing translation services, a helpful reference to a national translation service is
available at: www.atanet.org/onlinedirectories/.
HOSPITAL DISCHARGE SURVEY
SURVEY INSTRUCTIONS
You should fill out this survey…
-
cahps.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
February 14, 2013 - Phone Call Role Play
1
Phone Call Role Play
CALLER: Hello Ms. Smith, I am Brian, a nurse from [Hospital]. When you left the hospital,
Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m
glad to help with this call. I am hoping to talk to you about your medical issues, see …
-
cahps.ahrq.gov/sites/default/files/publications/files/postdiscalldoc.pdf
February 14, 2013 - 1
Postdischarge Followup Phone Call Documentation Form
Patient name: __________________________________________________________________
Caregiver(s) name(s): ____________________________________________________________
Relationship to patient: __________________________________________________________
Notes:…
-
cahps.ahrq.gov/sites/default/files/publications/files/universalicu.pdf
September 01, 2013 - Universal ICU Decolonization: An Enhanced Protocol
Universal ICU
Decolonization Toolkit:
An Enhanced Protocol
HAIs
Healthcare-
Associated
Infections
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
PREVENT
Universal ICU Decolonization: An
Enhanced Protocol
…
-
cahps.ahrq.gov/sites/default/files/publications/files/holtropstudysnapshot.pdf
December 01, 2016 - AHRQ DELIVERY SYSTEM RESEARCH: STUDY SNAPSHOT
Methods and Outcomes of Care Management Programs
Within Physician Organizations vs. Plan-Based Programs
Background
Americans are increasingly plagued by chronic diseases and conditions. Care
management (CM) is a team-based, patient-centered approach to helping patient…
-
cahps.ahrq.gov/sites/default/files/publications/files/dowdstudysnapshot.pdf
November 01, 2015 - Implementation and Impact of Medicare’s Voluntary Ambulatory Care Quality Reporting Program
AHRQ DELIVERY SYSTEM RESEARCH: STUDY SNAPSHOT
Implementation and Impact of Medicare’s Voluntary
Ambulatory Care Quality Reporting Program*
Bryan Dowd, Tami Swenson, Shriram Parashuram, Robert Coulam, Robert Kane, John Kral…
-
cahps.ahrq.gov/sites/default/files/publications/files/simulation-brief.pdf
February 01, 2015 - http://grants.nih.gov/grants/guide/pa-files/PA-14-004.html
http://grants.nih.gov/grants/guide/pa-files … Available at http://grants.nih.gov/grants/guide/pa-files/
PA-14-004.htm
21.
-
cahps.ahrq.gov/sites/default/files/publications/files/pcwork2.pdf
October 01, 2011 - Table 45, Appendix A. http://thefutureofnursing.org/sites/default/files/RN%20Nurse%20Population.pdf
-
cahps.ahrq.gov/sites/default/files/publications/files/pcwork3.pdf
January 01, 2012 - Primary Care Workforce Facts and Stats No. 3
Primary Care Workforce Facts and Stats No. 3
Distribution of the U.S. Primary Care Workforce
The U.S. primary care workforce includes approximately 209,000 practicing primary care physicians, 56,000
nurse practitioners (NPs), and 30,000 physician assistants (PAs) pract…
-
cahps.ahrq.gov/sites/default/files/publications/files/pcwork1.pdf
October 01, 2011 - Primary Care Workforce Facts and Stats No. 1
Primary Care Workforce Facts and Stats No. 1
The Number of Practicing Primary Care Physicians in the United States
SUMMARY: In 2010, there were approximately 209,000 practicing primary care physicians in the U.S.,
according to research commissioned by the Agency for Heal…