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81. Slide 1
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
    January 20, 2006 - Page ‹#› Page ‹#› Office-Based Care 13 Definitions of Coaching Coaching is providing guidance, feedback … Coaches Are competent in their skills Are influential Have strong interpersonal skills Provide effective feedback … ‹#› Office-Based Care 23 Coaching SBAR “In the Moment” Coaching in the moment Provides immediate feedback … Allows the coach to have a firsthand look at the situation Can work well for providing feedback to individuals … tools Coaching mutual support tools directly affects the culture of an organization Task assistance Feedback

82. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
    December 01, 2012 - Once they analyze the feedback, they can develop a plan to start the programs and training staff members … This feedback helps nurse managers gauge the unit's performance and engagement with patients and their … Once the feedback is reviewed, nurse managers share the information obtained from the surveys with the … These surveys provide a standardized approach for reviewing patient feedback and permits benchmarking … Nurse managers use CUSP tools such as the Learning From Defects Tool to obtain staff feedback.

83. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
    April 24, 2018 - • To obtain ongoing feedback during periods when the CAHPS survey is not being administered (e.g. … • If seeking feedback from adults, include adults 18 years or older. … If seeking feedback from parents or guardians of children, include children 17 years or younger. … Feedback Reports: Designing for Optimal Impact on Performance. … Making Physician Feedback Reports More Effective. NEJM Catalyst. January 3, 2018.

84. TeamSTEPPS Action Planning At-A-Glance (Text Description) | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/teamstepps/instructor/reference/quickrefguidefigtxt.html
    March 01, 2014 - Step 10 leads to another box stating 'Incorporate Feedback from Key Personnel', which then has an arrow … In Step 4 there is a feedback loop leading to a box with says 'Identify Priority Problem, Challenge or

85. Slide 1
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
    January 20, 2006 - TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 6 Mutual Support Tools Task Assistance Feedback … Defensiveness Conventional Thinking 8 TOOLS and STRATEGIES Brief Huddle Debrief STEP Cross-Monitoring Feedback

86. Measure: Attention Deficit Hyperactivity Disorder (ADHD) - Measure of Chronic Care Followup (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/chipra-1416-p005-3-ef.pdf
    October 01, 2015 - The Expert Workgroup technical panel was solicited for feedback on importance, relevance, understandability … the networks of Expert Workgroup members, this measure was put through a public comment period, and feedback … on the variables above and general feedback were requested.

87. TeamSTEPPS for Office-Based Care: Teaching and Coaching | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module8/office_teach.html
    February 01, 2016 - Return to Contents Slide 14: Definitions of Coaching Coaching is providing guidance, feedback, … Provide effective feedback. Listen actively. Ask powerful questions. … Contents Slide 24: Coaching SBAR "In the Moment" Coaching in the moment: Provides immediate feedback … Can work well for providing feedback to individuals the coach has not built a relationship with previously … Feedback. Advocacy and Assertion. Two-Challenge Rule. CUS.

88. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
    April 01, 2011 - Continual feedback and monitoring is needed to make sure behaviors become more natural. … Get feedback from nurses, patients, and families Get informal feedback from clinicians, hospital staff … • Periodically monitoring nurses gave nurses helpful and timely feedback. … Nurse leaders communicated this feedback to unit staff during the weekly huddles. … Hearing positive feedback from patients helped create a sense of positive change for staff.

89. CAHPS Elicitation Protocol Webcast (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
    January 01, 2017 - Which of the following best describes your current use of open-ended question(s) to collect patient feedback … • I do not use open-ended question(s) to collect patient feedback. 12 Introducing a Protocol To

90. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Optimizing (Gandhi) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast3-gandhi.pdf
    January 01, 2018 - • Facilitating a more rapid response after an adverse event has occurred • Tracking and providing feedback … – Is there feedback about safety issues? – Is there punishment and blame?

91. Job Aid: Practice Assessments and Surveys (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
    May 17, 2021 -  Use "open-ended" questions to gather detailed feedback. … Visual surveys Use visual surveys to gather informal, single-item feedback quickly from patients or

92. Health Care Simulation to Advance Safety: AHRQ Issue Brief (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/publications/files/simulation-brief.pdf
    February 01, 2015 - We must conduct realistic drills and offer clinicians and administrators both practice and honest feedback … Providing valuable feedback The receipt of feedback and learning about the consequences of one’s decisions … Feedback is what allows participants to recalibrate their performance. … Much of the feedback occurs in real or near-real time with the participant “in the loop” as an active … More focused forms of feedback with the guidance of an instructor are likely to occur during a debrief

93. THE MEDICAL HOME INDEX: (doc file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
    March 25, 2009 - Family feedback to the practice occurs through external mechanisms such as satisfaction surveys issued … Feedback from families of children with special health care needs (CSHCN) is elicited sporadically by … individual practice providers or by a suggestion box; this feedback is shared informally with other … Feedback from families of CSHCN regarding their perception of care is gathered through systematic methods … (e.g. surveys, focus groups, or interviews); there is a process for staff to review this feedback and

94. Developmental Screening and Follow-Up: Follow-Up Referral Tracking (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/preventive/chipra-205-fullreport.pdf
    January 01, 2014 - Percentage of patients aged 6 to 36 months whose primary care clinician received feedback from a referral … Feedback from a follow-up care clinician refers to correspondence between the two clinicians by way … “Feedback is crucial to provide consistent support to children and families.” … has been received, and two, the date on which the feedback was received. 11.B. … The fifth issue is related to feedback from a referral for follow-up care.

95. Staff Member Survey (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-nw.pdf
    August 23, 2018 - things      Most people in this practice are willing to change how they do things in response to feedback … If you have any other feedback for us, please leave comments below. ____________________________

96. PowerPoint Presentation
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-resources-help-quit.pptx
    August 27, 2018 - it easier for clinicians to take these steps Documenting these steps and providing clinicians with feedback … strategies for Preparing to implement the protocol Implementing the protocol Providing performance feedback

97. TeamSTEPPS® 2.0 | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/teamstepps/instructor/supplemental/index.html
    April 01, 2016 - ( PDF Version [ - 465 KB} ) Classroom Slides ( PowerPoint® File [ - 1.47 MB] ) Coaching Feedback … ( PDF Version [ - 147 KB ]) Classroom Slides ( PowerPoint® File [ - 455 KB] ) Teaching Feedback

98. Primary Care Practice Facilitation Curriculum Module 1: Instructor’s Guide to Using the PCPF Curriculum (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-1-instructors-guide.pdf
    September 01, 2015 - on applying these principles to training PFs, approaches for assessing adult learners and providing feedback … Adult learners want feedback on the practical application of the new skills that they are developing … Some ways to ensure that your instruction creates opportunities for performance feedback: Primary … To avoid this, think through effective ways to probe your audience and gain feedback from your learners … Trainers can expect to deal with several virtual-classroom specific issues, such as: participant feedback

99. Care Delivery | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/ncepcr/care/index.html
    March 01, 2023 - Confidential Physician Feedback Reports: Designing for Optimal Impact on Performance .   … This guide informs developers of feedback reports about evidence-based strategies to consider when developing … or refining a feedback reporting system.

100. AHRQ Safety Program for Perinatal Care: Culture Check-Up Tool (doc file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/culture-checkup-tool.docx
     May 01, 2017 - Patient care areas that first assess culture before starting an intervention use feedback from frontline … Use active listening skills to guide participant feedback.