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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
    February 11, 2015 - physicians in improving the patient and family experience Worked with physician groups to provide feedback … (group & physician level, key drivers, comments) Shadowed visits, asked for patient/family feedback … , provided feedback to physicians Highlighted strengths and opportunities – kept a focus and … and strategies for improvement 2.Continue with physician shadowing in all specialties and provide feedback
  2. www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool9.html
    February 01, 2024 - to Take Their Medicine: Tool 16 Medicine Reminder Form Help With Medicines Poster Get Patient Feedback … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … clinical visit, billing, followup communication, patient portals, secure messaging, obtaining patient feedback … Before implementing this tool and 2, 6, and 12 months later, collect patient feedback on a selection … of questions about this tool from the Health Literacy Patient Feedback Questions . 
  3. www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/teach/half-day.html
    June 01, 2023 - training include: Introduction and Objectives: 3 minutes Task Assistance: 5 minutes Formative Feedback … : 6 minutes Feedback Exercise: 4 minutes Advocacy and Assertion Tools: 12 minutes Conflict in Teams … Discuss specific strategies to foster mutual support (e.g., task assistance, feedback). … described above for a two-day training (using Slides 6–22, though to save time you may want to drop the feedback
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
    June 01, 2021 - Own Words In Your Own Words Instructions Please answer the following questions to provide detailed feedback … Website 13 Value of CG-CAHPS Narrative Data for Quality Improvement • Distinctive: over 50% of feedback … as well as how the experience felt to the patient Percentage of Respondents Providing Actionable Feedback … in Care Experiences Revisiting Original Validity Testing Data: Experiential Metrics Any Negative Feedback … Care Experiences Revisiting Original Validity Testing Data: Experiential Metrics Forms of Negative Feedback
  5. Kripalani 2006 (pdf file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/Kripalani_2006.pdf
    January 01, 2006 - They en- joyed the teaching methods, particularly the individual feedback on their videotaped encounter … A one-on-one feedback session using the stan- dardized patient video took place within three weeks of … The scenario was pilot tested with several medical residents and re- vised with their feedback. … Video Feedback Session and Behavioral Prescrip- tion - Each resident met with a faculty member within … Each session lasted 20-25 minutes and included both positive and constructive feedback.
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/chipra-16-p001-3-ef.pdf
    April 01, 2016 - ) Numerator Denominator Exclusions Data Source(s) Patients whose primary care clinician received feedback … ● Reasons that patient records did not meet the measure included: no documentation of referral feedback … from internal or external providers, referral feedback was not received within the 6-month window, … The Expert Workgroup technical panel was solicited for feedback on importance, relevance, understandability … on the variables above as well as additional general feedback was requested.
  7. www.qualitymeasures.ahrq.gov/talkingquality/resources/design/index.html
    September 01, 2019 - you'll need to apply some basic design principles, work effectively with your design team, and get feedback … Design Professionals for a Quality Report Testing the Design of a Quality Report by Getting User Feedback
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
    January 01, 2021 - organizational strategies, engaged leadership, cultural changes, regular measurement and performance feedback … governance • Partnerships with patients and families • Focus on the workforce • Systematic measurement and feedback … AHRQ Data Tools: Online data portal for viewing, printing, and downloading data reports Private Feedback
  9. www.qualitymeasures.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
    January 01, 2020 - Receiver accepts the message and provides feedback. … Review the team's performance; provide feedback when needed. Manage and allocate resources. … Feedback Information provided to team members for the purpose of improving team performance. … Feedback should be: Timely —given soon after the target behavior has occurred. … Provides timely and constructive feedback to team members.
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
    January 01, 2017 - closed-ended questions • On its own • To hear directly from specific groups of patients • To obtain ongoing feedback … • Analyzing responses: When should feedback from individual patients be analyzed and summarized? … • Sharing responses: • What are the most useful ways to present patient feedback to providers? … • How can patient feedback be provided to consumers in the context of other comparative quality information
  11. www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/guide/spoken.html
    September 01, 2020 - Use the Communication Observation Form to provide feedback to practice staff, including clinicians, … The Patient Feedback Form can be used by patients to provide honest feedback about the communication … Staff can request that a coach observe their communication with patients and give them feedback. … Ensure that you select diverse patients when soliciting feedback on your materials. … Tool 17: Get Patient Feedback Connect with leaders of cultural and religious organizations that serve
  12. www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/demostates/sc.html
    March 01, 2019 - initial core set of children's quality measures; (2) use health IT to automate quality reporting and feedback … learning collaborative approach and will focus on the collection of quality measures, quality report feedback … adoption incentives, South Carolina will support the 18 practices so they can collect, submit, and receive feedback … : How did South Carolina automate the reporting of clinical data to a new database and transmit feedback
  13. www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip7.html
    November 01, 2019 - This means that feedback from readers is the “gold standard” of how well your report card is working. … Asking questions is a common method of getting feedback from readers, and you can ask questions whether … But interviewing allows you to also use three additional methods for getting feedback: Ask people to … step-by-step guide on testing methods for people without a research background: How to collect and use feedback
  14. www.qualitymeasures.ahrq.gov/news/newsletters/e-newsletter/863.html
    May 01, 2023 - Register for May 31 Webinar: Learning From Patient Narratives Through Innovative Feedback Reporting Methods … ET to provide feedback on draft guiding principles to prevent or mitigate bias related to healthcare … Register for the May 15 meeting to hear a presentation of the draft principles and provide feedback. … Register for May 31 Webinar: Learning From Patient Narratives Through Innovative Feedback Reporting Methods … Registration is open for “Learning from Patient Narratives Through Innovative Feedback Reporting
  15. www.qualitymeasures.ahrq.gov/ncepcr/tools/assessments/health-5.html
    September 01, 2013 - Research Initiatives Data Resources Tools and Resources Confidential Physician Feedback … in Your Practice Appendix 10:  Health Assessment Information for Patients Appendix 11:  Patient Feedback … Establishing a more formal approach to patient feedback using focus groups or a patient advisory group … Using a brief patient feedback form (sample in Appendix 11 ) can provide you with a quick evaluation … Go to Appendix 11: Sample patient feedback survey for a new health assessment .
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-p.pptx
    January 01, 2015 - Tools for Evaluation and Feedback. 2009. http://www.who.int/gpsc/5may/tools/evaluation_feedback/en/. … Tools for Evaluation and Feedback. 2009. http://www.who.int/gpsc/5may/tools/evaluation_feedback/en/. … Tools for Evaluation and Feedback. 2009. http://www.who.int/gpsc/5may/tools/evaluation_feedback/en/. … Tools for Evaluation and Feedback. 2009. http://www.who.int/gpsc/5may/tools/evaluation_feedback/en/. … Tools for Evaluation and Feedback. 2009. http://www.who.int/gpsc/5may/tools/evaluation_feedback/en/.
  17. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-an-Advisory-Group.html
    December 01, 2019 - Feedback. … An advisory group offers a mechanism for keeping stakeholders informed and eliciting their feedback on … This is especially important for State-sponsored projects that must obtain public feedback. … and groups to keep them well-informed about the project and its purpose and to seek their ideas and feedback
  18. www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - SAFE Checklist .....................24 Mutual Support • Task Assistance ....................... 26 • Feedback … Receiver accepts the message and provides feedback 3. … where it is expected that assistance will be actively sought and offered 27 Mutual Support Feedback … Information provided to team members for the purpose of improving team performance Feedback should … model Mutual Support Provides task-related support and assistance Provides timely and constructive feedback
  19. www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool16.html
    February 01, 2024 - to Take Their Medicine: Tool 16 Medicine Reminder Form Help With Medicines Poster Get Patient Feedback … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … Before implementing this tool and 2, 6, and 12 months later, collect patient feedback on a selection … of questions about this tool from the Health Literacy Patient Feedback Questions . 
  20. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
    December 01, 2023 - Learning from Patient Narratives Through Innovative Feedback Reporting Methods  (Webcast). … Learning from Patient Narratives Through Innovative Feedback Reporting Methods .  … Case studies and reports on this topic include the following: Confidential Physician Feedback Reports … Providing Performance Feedback to Individual Physicians: Current Practice and Emerging Lessons .

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