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www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-slides.html
January 01, 2016 - Slide 9
Reporting Results to Stakeholders
Lessons learned
Seek feedback from intended audience … "Getting feedback from someone outside [of the practice] is really the only way you can improve . . . … Original multi-stakeholder Measures and Practice Improvement Committee formed to explore and obtain feedback
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/combatcare.html
March 01, 2014 - An established team structure allows the nurse to offer information and provide support and feedback. … In this case, a debrief using mutual support can provide constructive feedback and a learning opportunity … Potential Tools
Debrief, Collaboration, Feedback. … Potential Tools
Huddle, Situation, Background, Assessment, and Recommendation (SBAR), Check-back, Feedback
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teampercept.pdf
December 09, 2015 - Feedback between staff is delivered in a way that promotes
positive interactions and future change.
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www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
July 01, 2023 - 9: Team Characteristics
Say:
Unit teams should also contain mechanisms for collaboration and feedback … , such as—
Provide mutual feedback regularly as a team. … Characteristics
Say:
TeamSTEPPS stresses that team members—
Provide quality information and feedback … Obtain and encourages staff feedback and expects input. … The leader will also be accountable for obtaining and analyzing unit staff feedback related to the program
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
July 01, 2018 - We also recommend that there be at least 10 respondents from a hospital for a survey feedback
report … Feedback and Communication About
Error
Staff are informed about errors that happen, are given
feedback … Doing so will allow you to produce feedback reports for each
hospital. … Feedback & Communication About Error
(Never, Rarely, Sometimes, Most of the time, Always)
C1. … We are given feedback about changes put into place based on event reports.
C3.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/news/events/conference/2011/jack/jack.pptx
January 01, 2011 - to support and sustain improvement
Trouble shoot as RED is rolled out
Monitor progress to provide feedback … health literacy and LEP patients
Step 13: Decide How and What to Measure
Step 14: Monitor and Feedback
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach-ig.pptx
January 20, 2006 - the following elements are common to most coaching frameworks:
Coaching involves providing guidance, feedback … Provide effective feedback. … He or she can provide immediate feedback to the individual. … The mutual support tools are:
Task assistance
Feedback
Advocacy and assertion
Two-Challenge Rule
CUS
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_VIIIA.pdf
February 18, 2016 - 3 How do you record feedback from a follow-up care clinician to whom
you send referrals? … 3 Is the date for this feedback recorded in a separate field? … for follow-up care - Occurrence C internal only
3 Referral for follow-up care, date internal only
3 Feedback … from follow-up care clinician
3 Feedback from follow-up care clinician, date
3 Referral sent but care
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_VIIIA.pdf
February 19, 2016 - 3 How do you record feedback from a follow-up care clinician to whom
you send referrals? … 3 Is the date for this feedback recorded in a separate field? … for follow-up care - Occurrence C internal only
3 Referral for follow-up care, date internal only
3 Feedback … from follow-up care clinician
3 Feedback from follow-up care clinician, date
3 Referral sent but care
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_VIIIA.pdf
February 16, 2016 - 3 How do you record feedback from a follow-up care clinician to whom
you send referrals? … 3 Is the date for this feedback recorded in a separate field? … for follow-up care - Occurrence C internal only
3 Referral for follow-up care, date internal only
3 Feedback … from follow-up care clinician
3 Feedback from follow-up care clinician, date
3 Referral sent but care
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
December 09, 2015 - It is important to ask patients and their families for feedback
regarding patient care.
2.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon.pptx
January 20, 2006 - action or event before there is harm or injury to the patient
“Watching each other’s backs”
Providing feedback
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-2-attachment-3.pdf
January 17, 2017 - validated tool for
diagnosis
OR
Note or
scanned into
record
Initial evaluation or report of
feedback
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.docx
February 10, 2011 - Ask patients and families to give feedback on educational or informational materials, such as patient
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-21-leadership.pdf
September 01, 2015 - Feedback may be
impromptu and impressionistic—if it is given at all. … It also is the
basis for reviewing performance and providing feedback along the way. … Finally, it is crucial to arrange for a feedback session at the time of the initial delegation. … Assessing progress and giving feedback. … Example of a Feedback Meeting Conversation
Boss: Hi Rob, it’s good to see you.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/creating-patient-centered-team-based-primary-care-white-paper.pdf
March 01, 2016 - Introduce patients to the concept of team-based care, while continually seeking
feedback. … team-based care to improve the quality of care they provide to patients, and how
patients can offer feedback … Providers can also explain how patients can offer feedback on ways the practice can
improve the team-based … In addition to these resources, practices can use a range of tools to
gather patients’ feedback on their … Introduce patients to the concept of team-based care, while continually seeking feedback.
6.
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www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/final-report/section2.html
October 01, 2015 - Parents had limited time available to contribute feedback due to their multiple and competing priorities … Some parents were not accustomed to “advisory” roles and felt uncomfortable providing feedback. … The opportunities for parents to provide feedback may not have been optimal given their preferences and … Some State staff noted that some practices resisted seeking parent feedback because they feared that … The low profile of these improvements made it challenging for parents to detect them and provide feedback
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
January 01, 2023 - Feedback and Communication About Incidents 86% 81%
2. … Feedback and Communication About Incidents 78% 84%
2. … Feedback and Communication About Incidents 77% 83% 87% 81%
2. … Feedback and Communication About Incidents 80% 89%
2. … Feedback and Communication About Incidents 85% 78% 79%
2.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/central-catheter-maintenance.pptx
April 01, 2022 - constraints, staffing issues
Lack of available supplies
Absence of auditing of compliance
Absence of feedback … Use prepackaged dressing change kits
Conduct audit bundle compliance with “just-in-time” coaching and feedback
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-team-slides.pptx
April 01, 2022 - senior executive
Establishes a multidisciplinary team
Encourages ICU staff involvement
Obtains staff feedback … staff to meet infection prevention competencies
Understands importance of defect analysis and real-time feedback