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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/skills-qi-tracking.docx
August 15, 2018 - Activated clinical decision support (CDS)
Collected data/chart audits
Engaged leaders for feedback … Activated
clinical decision support
(CDS)
Collected data/chart audits
Engaged leaders for feedback … Activated clinical decision support
(CDS)
Collected data/chart audits
Engaged leaders for feedback
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-ginsberg.pdf
November 01, 2006 - organizational strategies, engaged
leadership, cultural changes, regular measurement and
performance feedback … governance
• Partnerships with patients and families
• Focus on the workforce
• Systematic measurement and feedback
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-ahrq-program.pdf
November 01, 2006 - organizational strategies, engaged
leadership, cultural changes, regular measurement and
performance feedback … governance
• Partnerships with patients and families
• Focus on the workforce
• Systematic measurement and feedback
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-program-2.pdf
November 01, 2006 - organizational strategies, engaged
leadership, cultural changes, regular measurement and
performance feedback … governance
• Partnerships with patients and families
• Focus on the workforce
• Systematic measurement and feedback
-
www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
July 01, 2017 - Observation Tool ( Word File , 2.2 MB; Text Version )
Video Clips Embedded in Slide Set
Giving Feedback … to the Team: Step 1, Setting the Stage
Giving Feedback to the Team: Step 2, Open-Ended Question
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/impguide/healthlit-guide.pdf
January 01, 2015 - ■ The Brief Patient Feedback Form can be used by patients to provide honest feedback about the
communication … This council can serve as an ongoing mechanism
to obtaining feedback from patients. … staff-specifc feedback (e.g., shadow a patient who interacts with that staff member) … ■ When you ask patients to give feedback, let them know how their feedback was used. … Let them know
about changes that have been made as a result of their feedback.
-
www.ahrq.gov/sites/default/files/publications/files/healthlit-guide_3.pdf
January 01, 2015 - ■ The Brief Patient Feedback Form can be used by patients to provide honest feedback about the
communication … This council can serve as an ongoing mechanism
to obtaining feedback from patients. … • Reinforce how important it is to get feedback from patients. … ■ When you ask patients to give feedback, let them know how their feedback was used. … Let them know
about changes that have been made as a result of their feedback.
-
www.ahrq.gov/workingforquality/events/webinar-introducing-nine-levers-to-support-the-aims-and-priorities.html
November 01, 2016 - Measurement and Feedback [Slide 13]
Our first one up—and these aren't in any particular order—is … Measurement and Feedback. … Measurement and Feedback [Slide 14]
One example of measurement and feedback is a long-term care provider … They have about 567 health care practice sites that are all contributing data and receiving feedback … They actually provide this measurement and feedback to providers across much of California.
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www.ahrq.gov/teamstepps/instructor/scenarios/ancillarysvcs.html
October 01, 2014 - Communication: Feedback.
Potential Tools
Cross-monitoring, Collaboration, Feedback. … Potential Tools
Debrief, Collaboration, Feedback. … Potential Tools
Debrief, Collaboration, Feedback. … Potential Tools
Conflict resolution, Feedback, Collaboration. … Potential Tools
Debrief, Brief, Collaboration, Feedback.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/module4-event-reporting-investigation-analysis.pptx
September 10, 2015 - Obtain staff and providers’ feedback post-event.
Obtain patient and family feedback post-event. … Provides immediate and ongoing feedback to reporters.
Protects patients from future harm events. … Provide a mechanism for followup and feedback on the event.
Support managers. … Seek feedback to identify ways to make the process “user friendly.” … The system should also include a process for followup and feedback to staff who report events to help
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www.ahrq.gov/teamstepps/instructor/fundamentals/module4/slleadership.html
July 01, 2018 - Provide feedback regarding assigned responsibilities and progress toward the goal. … Request feedback. … the Team's Performance: Debrief
Process Improvement:
Brief, informal information exchange and feedback … Constructive and timely feedback.
-
www.ahrq.gov/patient-safety/resources/consumer-exp/reporting/table3.html
October 01, 2014 - Feedback to consumers
( Recommendation 6.3 )
Support for recommendation. … opinions about system not being able to guarantee that the hospital or health care setting will give feedback
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/applying-cusp/surgical_roles.docx
December 01, 2017 - Data Feedback
Who will provide feedback on surgical site infection rates to frontline providers, the
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T3-Checklist_for_Discussion_with_Local_Hospitals_Providers_ERs_Phase_1.doc
May 01, 2014 - Yes
No
Communication/ Feedback
Maintain open lines of communication for feedback and quality improvement
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/static_teach-back_module.pdf
January 01, 2013 - Choice Feedback
No To meet the requirements of
Meaningful Use
Incorrect. … See the rationales below:
Feedback when any are incorrect:
Incorrect. … Choice Feedback
No Significantly longer office visits Clinicians report that teach-back takes about … Feedback when all are correct:
That's right! You selected the correct responses. … Feedback when any are incorrect:
Some of your responses are incorrect.
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www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/2014/nhsurv14-chap5.html
November 01, 2014 - Feedback and Communication About Incidents —(average 84 percent positive). … Feedback and Communication About Incidents— the extent to which staff discuss ways to keep residents … for in this nursing home" and "This nursing home is a safe place for residents"; and the composite Feedback
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool6.pdf
January 22, 2016 - thank patients for recording this information, highlighting how helpful it is, and providing
clinical feedback … Communication Strategies
Communication Self-Assessment
Communication Observation Form
Brief Patient Feedback … Information
My Medicines Form
Medicine Reminder Form
Navigating the Health Care System
Patient Portal Feedback
-
www.ahrq.gov/research/findings/final-reports/crctoolkit/crctool2a3.html
April 01, 2018 - Spanish)
5.a-1 Master Patient Database Elements
5.d-1 Chart Audit Review Form
6.a-1 Feedback Form … for Stool Test Positive
6.a-2 Feedback Form for Stool Test Negative
6.b-1 Feedback Form for CDE
-
www.ahrq.gov/news/newsroom/case-studies/cquips1402.html
January 01, 2014 - For example, survey results in 2009 about feedback and communication of errors prompted St. … increase—from 59 percent in 2009 to 76 percent in 2011—of employees positively responding about the hospital's feedback … nonpunitive response to error, communication openness, hospital management support for patient safety, and feedback
-
www.ahrq.gov/funding/training-grants/hsrguide/hsrguide5.html
October 01, 2014 - data, getting information from Federal/public databases, discussions with staff, and advisory group feedback … An advisory group may be able to provide useful program review, feedback, and guidance, particularly … Share the results of the evaluation widely to promote your work and show how the feedback you got was