-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/debrief-emergency-dept-guide.pdf
August 31, 2023 - Machado
(Feedback). … Benjamin asked for Respiratory Therapist Sue’s opinion about intubating the patient
(Feedback). … Effectiveness of the use of other TeamSTEPPS strategies (e.g., feedback, task
assistance) is commonly
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-unc-webcast-fenton-wilhelm-amos.pdf
August 15, 2019 - Teaching
Hospitals Avg %
Positive 2016
Teamwork Within 86 86 80
Supervisor Expectations 78 81 77
Feedback … T H C A R E
U
N
C H E A L T H C A R E
Perceived barriers to event reporting
Lack of Feedback … action plans, and monitoring effectiveness in order to
improve health care quality
• Provides timely feedback … L T H C A R E
Process Workgroup Summary
Goal
A standard program for reporting, communication, feedback … Reviewer
Local Committee
Patient Safety
Committee
(Central Review
Committee)
All SAFE reports
Feedback
-
www.ahrq.gov/news/newsroom/case-studies/201715.html
March 01, 2018 - Southern California Health Center Uses AHRQ Surveys for Patient Feedback and Improvements
Search … We use it to track patient feedback on an ongoing basis. … score highest on CAHPS are trained as shadow coaches, who observe care during appointments and provide feedback
-
www.ahrq.gov/health-literacy/improve/precautions/tool4c.html
March 01, 2024 - Take Medicine Correctly: Tool 16
Medicine Reminder Form
Help With Medicines Poster
Get Patient Feedback … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … Please provide other feedback about the encounter below:
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-quality.pdf
May 23, 2022 - system,
measurement
system, time,
personnel)
Workforce
engagement
Willing to receive
negative feedback … Challenge 2:
Limited
resources
Workforce
engagement
Challenge 3:
Human avoidance
of negative
feedback … A Missing information
B Limited resources
C Human avoidance of negative feedback and difficult situations … Gives specific insight into experiences
• Offers creative ideas for improvement
Equity in voicing of feedback … resources
needed
42
8
Narratives address challenges
Challenge 3:
Avoidance
of negative
feedback
-
www.ahrq.gov/health-literacy/improve/precautions/tool5a.html
May 01, 2024 - Take Medicine Correctly: Tool 16
Medicine Reminder Form
Help With Medicines Poster
Get Patient Feedback … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
www.ahrq.gov/health-literacy/improve/precautions/tool7a.html
March 01, 2024 - Take Medicine Correctly: Tool 16
Medicine Reminder Form
Help With Medicines Poster
Get Patient Feedback … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
www.ahrq.gov/health-literacy/improve/precautions/tool13b.html
April 01, 2024 - Take Medicine Correctly: Tool 16
Medicine Reminder Form
Help With Medicines Poster
Get Patient Feedback … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
www.ahrq.gov/health-literacy/improve/precautions/tool18a.html
May 01, 2024 - Take Medicine Correctly: Tool 16
Medicine Reminder Form
Help With Medicines Poster
Get Patient Feedback … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-shaller.pdf
July 03, 2023 - Learning from Patient Narratives Through Innovative Feedback Reporting Methods Webcast - Overview of … Cooperative
Agreement #2U18HS016978
Background: Learning from Patient Narratives
• Patient narratives – feedback … Partnered with Wowza, Inc.
► Engaged in a “design sprint”
• Results shared with ACN leadership
• ACN feedback
-
www.ahrq.gov/patient-safety/resources/learning-lab/connected-emergency-care-long-desc.html
January 01, 2025 - record (EHR) data repository, machine learning (ML) models, and a platform for individualized audit and feedback … at the Maryland Institute College of Art to create Linking Outcomes Of Patients—a patient outcomes feedback … Researchers developed an antibiotic-prescribing audit and patient feedback system. … The system used EHR data audit and peer comparison with behavioral feedback to reduce inappropriate antibiotic … A patient outcomes-driven feedback platform for emergency medicine clinicians: human-centered design
-
www.ahrq.gov/patient-safety/reports/issue-briefs/dxsafety-psychological-safety-4.html
September 01, 2023 - AHRQ developed this resource to help individuals assess and improve diagnostic decisions. 21
Feedback … Professionals may develop their own system to surveil for error, although consistent and reliable feedback … can be engineered into a system and supported by system design. 22 Feedback mechanisms help physicians … Physicians value specific programs designed to provide corrective and positive peer feedback, explanations … General found that 97 percent of hospitals working with a PSO find it valuable; 80 percent found that feedback
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-psychological-safety-4.html
September 01, 2023 - AHRQ developed this resource to help individuals assess and improve diagnostic decisions. 21
Feedback … Professionals may develop their own system to surveil for error, although consistent and reliable feedback … can be engineered into a system and supported by system design. 22 Feedback mechanisms help physicians … Physicians value specific programs designed to provide corrective and positive peer feedback, explanations … General found that 97 percent of hospitals working with a PSO find it valuable; 80 percent found that feedback
-
www.ahrq.gov/sites/default/files/2024-01/zabar-report.pdf
January 01, 2024 - Results: In total, 417 USP visits were delivered along with five cycles of audit/feedback
reports to … Preliminary results suggest the audit/feedback
reports may have led to short-term improvements in SDoH … Key Words: Social Determinants of Health, Audit Feedback, Social Needs, Ambulatory
Care, Simulation, … they had received during cycles
of audit feedback report distribution. … Analyses of the impact of the audit/feedback reporting are in progress.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-patient-experience.pdf
July 01, 2021 - included:
► Half-to full-day of shadowing by a coach during patient
visits
► Verbal and written feedback … Available for two years
– January 2017 – December 2018
31
Collected Provider Perceptions and
Coach Feedback … − Re-coached and control providers (n=39):
– After re-coaching: July through August 2019
• Coach feedback … either patient experience measure
35
Coaching Increased Desire to Improve and
Provided Tangible Feedback … Influence of P4P Incentives on CAHPS Scores
Coaching Increased Desire to Improve and Provided Tangible Feedback
-
www.ahrq.gov/health-literacy/improve/precautions/tool20.html
February 01, 2024 - Take Medicine Correctly: Tool 16
Medicine Reminder Form
Help With Medicines Poster
Get Patient Feedback … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … Before implementing this tool and 2, 6, and 12 months later, collect patient feedback on a selection … of questions about this tool from the Health Literacy Patient Feedback Questions .
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-nh_webcast-famolaro.pdf
September 21, 2022 - Feedback & Communication About Incidents
85%
83%
54% 100%
3. … Feedback. … I
for
Customized Feedback Reports
46
Your Facility
Database
Patient Safety Culture
Composite … Measures % Positive Response
Overall Perceptions of Resident
Safety
91%
85%
Feedback and Communication … SOPS Nursing Home Database Infographic
Customized Feedback Reports
SOPS Nursing Home Related to CMS
-
www.ahrq.gov/news/blog/ahrqviews/ahrq-launches-pcor-strategy.html
July 01, 2023 - Feedback was robust from dozens of organizations representing views from the academy, clinical practice … Examples of feedback from the field:
“We would support research on economic outcomes including costs … Over 800 pages of external stakeholder feedback were synthesized into a full report (PDF, 774 KB). … An analysis of feedback on the Strategic Framework revealed six major themes:
Formal processes are … The final Strategic Framework that emerged from this feedback included a foundational commitment to health
-
www.ahrq.gov/health-literacy/improve/precautions/tool3a.html
March 01, 2024 - Take Medicine Correctly: Tool 16
Medicine Reminder Form
Help With Medicines Poster
Get Patient Feedback … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
February 11, 2015 - physicians in improving the patient and family experience
Worked with physician groups to
provide feedback … (group & physician
level, key drivers, comments)
Shadowed visits, asked for
patient/family feedback … , provided
feedback to physicians
Highlighted strengths and
opportunities – kept a focus and … and strategies for improvement
2.Continue with physician shadowing in all specialties and
provide feedback