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Showing results for "feedback".

21. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
    June 01, 2021 - Own Words In Your Own Words Instructions Please answer the following questions to provide detailed feedback … Website 13 Value of CG-CAHPS Narrative Data for Quality Improvement • Distinctive: over 50% of feedback … as well as how the experience felt to the patient Percentage of Respondents Providing Actionable Feedback … in Care Experiences Revisiting Original Validity Testing Data: Experiential Metrics Any Negative Feedback … Care Experiences Revisiting Original Validity Testing Data: Experiential Metrics Forms of Negative Feedback

22. Tips on Designing a Health Care Quality Report for Consumers | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/resources/design/index.html
    September 01, 2019 - you'll need to apply some basic design principles, work effectively with your design team, and get feedback … Design Professionals for a Quality Report Testing the Design of a Quality Report by Getting User Feedback

23. CAHPS Elicitation Protocol Webcast (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
    January 01, 2017 - closed-ended questions • On its own • To hear directly from specific groups of patients • To obtain ongoing feedback … • Analyzing responses: When should feedback from individual patients be analyzed and summarized? … • Sharing responses: • What are the most useful ways to present patient feedback to providers? … • How can patient feedback be provided to consumers in the context of other comparative quality information

24. Tip 7. Test a Health Care Quality Report With Your Audience | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/resources/writing/tip7.html
    November 01, 2019 - This means that feedback from readers is the “gold standard” of how well your report card is working. … Asking questions is a common method of getting feedback from readers, and you can ask questions whether … But interviewing allows you to also use three additional methods for getting feedback: Ask people to … step-by-step guide on testing methods for people without a research background: How to collect and use feedback

25. Issues With Electronic Health Records Contribute to Diagnostic Errors | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/news/newsletters/e-newsletter/863.html
    May 01, 2023 - Register for May 31 Webinar: Learning From Patient Narratives Through Innovative Feedback Reporting Methods … ET to provide feedback on draft guiding principles to prevent or mitigate bias related to healthcare … Register for the May 15 meeting to hear a presentation of the draft principles and provide feedback. … Register for May 31 Webinar: Learning From Patient Narratives Through Innovative Feedback Reporting Methods … Registration is open for “Learning from Patient Narratives Through Innovative Feedback Reporting

26. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Healthcare (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-072221.pdf
    November 19, 2021 - AHRQ • Posted to the AHRQ website o Leadership To Improve Diagnosis: A Call to Action o Bridging the feedback … reports/issue-briefs/leadership.html https://www.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf 2 Agency Update

27. Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety (pdf file)
    teamstepps.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - SAFE Checklist .....................24 Mutual Support • Task Assistance ....................... 26 • Feedback … Receiver accepts the message and provides feedback 3. … where it is expected that assistance will be actively sought and offered 27 Mutual Support Feedback … Information provided to team members for the purpose of improving team performance Feedback should … model Mutual Support Provides task-related support and assistance Provides timely and constructive feedback

28. Using CAHPS Clinician & Group Survey Data | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
    December 01, 2023 - Learning from Patient Narratives Through Innovative Feedback Reporting Methods  (Webcast). … Learning from Patient Narratives Through Innovative Feedback Reporting Methods .  … Case studies and reports on this topic include the following: Confidential Physician Feedback Reports … Providing Performance Feedback to Individual Physicians: Current Practice and Emerging Lessons .

29. Spreadnotes (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
    August 28, 2012 - Measurement and feedback Measuring the effect of spread and gaining feedback from staff and patients … Measurement and feedback help the social system better understand new ideas and determine how easily … A spread plan helps ensure that the process, feedback, and next steps are documented. … Qualitative measures for the program can include feedback from participating staff about what worked … · What information or reports will the organization use to gather and monitor feedback and refine the

30. Improving Patient Experience | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/quality-improvement/index.html
    October 01, 2023 - Methods (Webcast) (1:01:05) Additional Webcasts Learning from Patient Narratives Through Innovative Feedback … Practical Strategies for Gathering Feedback Directly From Patients ( 18:37 ). … for Primary Care Innovation at Massachusetts General Hospital, discusses the importance of patient feedback … and various methods to collect feedback to better understand and improve CAHPS scores.

31. About TeamSTEPPS 2.0 | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/teamstepps/about-teamstepps/index.html
    June 01, 2019 - is to ensure opportunities exist to implement the tools and strategies taught, practice and receive feedback … Provide regular feedback and coaching. … Regular feedback and coaching are key to ensuring interventions are sustained. … Change team members, champions from the unit, and leaders should develop and use a coaching and feedback … plan that allows for sufficient observation and feedback opportunities.

32. Tool: DESC | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
    July 01, 2023 - Explanation of Mutual Support Key Concepts and Tools Tool: Task Assistance Tool: Formative Feedback … As a form of feedback, DESC benefits from all the recommendations on how to effectively share feedback

33. Understanding SOPS® Surveys: A Primer for New Users - Famolaro (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-databases.pdf
    January 01, 2022 - aggregated results from all participating sites • Participating facilities receive a customized feedback … Composite Measure Results SOURCE: AHRQ 2021 SOPS Hospital 2.0 User Database Report 34 Customized Feedback … SOPS Database Infographic Calculation of Results Example of Composite Measure Results Customized Feedback

34. Patient Safety Organizations Program | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cpi/about/otherwebsites/pso.ahrq.gov/index.html
    August 01, 2022 - Through a contract with AHRQ, the National Quality Forum (NQF) solicits feedback on each version of … organizations and individuals and then convenes an expert panel to review the comments and provide feedback … Based upon the expert panel's feedback, AHRQ and the PSWG further revise the Common Formats.

35. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - • obtain ongoing feedback when the CAHPS survey is not being administered. … Please answer the following questions to provide detailed feedback about your child’s most recent hospital … Third, the amount of actionable feedback associated with each question remains substantial throughout … Even if you are seeking feedback from a specific segment of the patient population, this approach can … The feedback can be shared with hospital administrators and healthcare providers, but it will be important

36. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/quality-improvement/research/index.html
    March 01, 2024 - What is the perceived usefulness of patient narrative feedback in primary care settings? … Research Team: Yale Using innovative methods of narrative feedback reporting to promote learning … from patient narratives Aim/Purpose: Patient narratives, or feedback from patients collected through … Key Findings Reporting interventions designed to facilitate interpretation of patients’ narrative feedback … Learning and behavior changes motivated by enhanced narrative feedback reporting appear to be greater

37. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
    April 30, 2013 - Continual feedback and monitoring is needed to make sure behaviors become more natural. … Get feedback from clinicians, hospital staff, patients, and families Get informal feedback from clinicians … Hospital leaders also obtained patient feedback by adding questions about communication with staff to … their daily leader rounds and communicated this feedback to unit staff during the weekly huddles. … Using the feedback received, refine process and tools before implementing in other units.

38. TeamSTEPPS - Table of Contents (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/contents.pdf
    March 21, 2014 - 8: Change Management: How to Achieve a Culture of Safety Module 9: Coaching Workshop • Coaching Feedback … Planning Workshop • TeamSTEPPS Implementation Guide Module 12: Practice Teaching Session • Teaching Feedback

39. Leveraging Cultural Change to Reduce Urinary Catheter Use | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
    December 01, 2017 - level Frontline staff engagement Organizational learning Support, resources and accountability Feedback … These boxes are labeled: (1) communication patterns and language, (2) feedback, reward, and corrective … Organizational learning-continuous improvement Teamwork within unit Communication openness Feedback … Do we give routine feedback on appropriateness? … Conversations žEngaging the staff Challenging the status quo\ Giving them an opportunity to give feedback

40. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - So this is all that we heard and we really took a lot of the feedback very seriously in our design sprint … And actually the feedback that I’ve been getting I haven’t gotten any feedback about this is too long … The feedback I have been getting is you’re not asking enough about other parts of the care. … So the differences I’ve seen in feedback has been I would mostly like to talk about other things, not … as with all feedback is important to us.