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talkingquality.ahrq.gov/news/newsletters/e-newsletter/900.html
February 01, 2024 - Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores
Patient narratives—feedback … Health Services Research , examined an online reporting tool designed to interpret patients’ narrative feedback
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talkingquality.ahrq.gov/cahps/surveys-guidance/hp/index.html
April 01, 2024 - All participants receive a private, customized feedback report that compares their results to overall … evolved in response to changes in healthcare delivery and health plan structures, research findings, and feedback
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talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
May 01, 2023 - Tool: Closed-Loop Communication
Closed-loop communication uses verbal feedback
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talkingquality.ahrq.gov/cahps/about-cahps/25timeline.html
April 01, 2024 - evolved in response to changes in healthcare delivery and health plan structures, research findings, and feedback … These measures represent a trusted source of feedback to systems aiming to provide high quality, patient-centered
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
January 01, 2020 - improving patients' experiences, it is important to use a systematic, structured approach that gives feedback … front-line clinical activity through observations and the collection and reporting of process data as feedback … The functions of a PF can include:
Analyzing and evaluating performance, customer/patient feedback,
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - resources, you can start by reviewing your CAHPS survey results in combination with other forms of patient feedback … easier and less expensive to implement than surveys, they can be used more frequently to provide ongoing feedback … of current improvement activities, and the importance of the issue based on other forms of patient feedback … de-identified comparative data, survey users that submit data to the CAHPS Database have access to a Private Feedback
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - Is there a system in place for patients to give feedback about the organization's performance?
… Culture Measurement and Feedback
Were the results of the most recent safety and culture surveys distributed
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talkingquality.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - Provide feedback to operating room staff and stakeholders. … Provide feedback. … Slide 20: Provide Feedback
Present data to stakeholders:
Share at CUSP team and other staff meetings
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talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module7/igsummary.html
March 01, 2014 - Mutual Support facilitates teamwork by ensuring that by giving task assistance, sharing feedback, and … Feedback will be provided by the group and by a senior trainer who will provide written comments on the … teaching feedback form.
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talkingquality.ahrq.gov/prevention/guidelines/tobacco/decisionmakers/index.html
August 01, 2020 - strategies include implementing a tobacco-user identification system; providing training, resources, and feedback
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
April 01, 2023 - Feedback. … Feedback and Communication About Incidents ....................................... 3
Composite Measures … Feedback and Communication About Incidents
1. … This Institute for Healthcare
Improvement web page identifies tips and tools for providing feedback. … Feedback and Communication About Incidents
1. Provide Feedback to Frontline Staff
2.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
April 05, 2013 - It can also be helpful to examine patient feedback, such as phone calls or letters, or recent events … Focus on both positive and negative feedback and events. … such as information from patient experience of care surveys, CMS quality care measures, or informal feedback … improvement, use a standardized process for implementation, measure progress toward goals, and provide timely feedback … Identify potential data sources
Identify ways to collect and analyze information
Identify ways to provide feedback
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
May 19, 2013 - & Family Advisor Information Session (Tool 5)
Advisors: What they do
• Provide input into or feedback … questions
• Share your views
• Keep an open mind
• Be willing to cope with disagreement
• Ask for feedback
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talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
September 01, 2020 - They have now been implemented in multiple settings across the country, and quality improvement feedback … Based on this feedback, revisions have been made. … Reder: Feedback from our quality improvement interviews with providers indicates that SDM does not add
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talkingquality.ahrq.gov/teamstepps-program/resources/modules/index.html
February 01, 2024 - 4.5 MB)
Module 4: Explanation of Mutual Support Concepts and Tools
Task Assistance
Formative Feedback
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talkingquality.ahrq.gov/news/sops-data-submissions.html
March 01, 2024 - Participating hospitals will receive feedback reports displaying their results compared to aggregated
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talkingquality.ahrq.gov/teamstepps/readiness/informationitems.html
April 01, 2016 - Be able to provide effective feedback that is descriptive, problem oriented, empowering, exploring, and … Leaders, champions, instructors, and coaches should be willing to provide ongoing feedback to others
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - And then, the final question is, I do not use open-ended questions to collect patient
feedback. … A lot of interest in using open-ended
questions as a way to gather patient feedback that complements … That provides valuable feedback potentially to clinicians to understand how their
patients are seeing … I mentioned developing a systematic way to analyze a patient free text feedback. … Your feedback is
very important to us.
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talkingquality.ahrq.gov/teamstepps-program/resources/additional/callout.html
July 01, 2023 - Inpatient Surgical Teams
Cross Monitoring (Subacute Care)
Debrief in Emergency Department
Feedback
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talkingquality.ahrq.gov/teamstepps-program/resources/additional/hand-off.html
July 01, 2023 - Inpatient Surgical Teams
Cross Monitoring (Subacute Care)
Debrief in Emergency Department
Feedback