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Showing results for "feedback".

41. CAHPS Elicitation Protocol Webcast (pdf file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
    January 01, 2017 - closed-ended questions • On its own • To hear directly from specific groups of patients • To obtain ongoing feedback … • Analyzing responses: When should feedback from individual patients be analyzed and summarized? … • Sharing responses: • What are the most useful ways to present patient feedback to providers? … • How can patient feedback be provided to consumers in the context of other comparative quality information

42. Tip 7. Test a Health Care Quality Report With Your Audience | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/talkingquality/resources/writing/tip7.html
    November 01, 2019 - This means that feedback from readers is the “gold standard” of how well your report card is working. … Asking questions is a common method of getting feedback from readers, and you can ask questions whether … But interviewing allows you to also use three additional methods for getting feedback: Ask people to … step-by-step guide on testing methods for people without a research background: How to collect and use feedback

43. Issues With Electronic Health Records Contribute to Diagnostic Errors | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/news/newsletters/e-newsletter/863.html
    May 01, 2023 - Register for May 31 Webinar: Learning From Patient Narratives Through Innovative Feedback Reporting Methods … ET to provide feedback on draft guiding principles to prevent or mitigate bias related to healthcare … Register for the May 15 meeting to hear a presentation of the draft principles and provide feedback. … Register for May 31 Webinar: Learning From Patient Narratives Through Innovative Feedback Reporting Methods … Registration is open for “Learning from Patient Narratives Through Innovative Feedback Reporting

44. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Healthcare (pdf file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-072221.pdf
    November 19, 2021 - AHRQ • Posted to the AHRQ website o Leadership To Improve Diagnosis: A Call to Action o Bridging the feedback … reports/issue-briefs/leadership.html https://www.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf 2 Agency Update

45. Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety (pdf file)
    monahrq.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - SAFE Checklist .....................24 Mutual Support • Task Assistance ....................... 26 • Feedback … Receiver accepts the message and provides feedback 3. … where it is expected that assistance will be actively sought and offered 27 Mutual Support Feedback … Information provided to team members for the purpose of improving team performance Feedback should … model Mutual Support Provides task-related support and assistance Provides timely and constructive feedback

46. Consider Culture: Tool 10 | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/health-literacy/improve/precautions/tool10.html
    February 01, 2024 - Take Medicine Correctly: Tool 16 Medicine Reminder Form Help With Medicines Poster Get Patient Feedback … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … Before implementing this tool and 2, 6, and 12 months later, collect patient feedback on a selection … of questions about this tool from the Health Literacy Patient Feedback Questions . 

47. Using CAHPS Clinician & Group Survey Data | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
    December 01, 2023 - Learning from Patient Narratives Through Innovative Feedback Reporting Methods  (Webcast). … Learning from Patient Narratives Through Innovative Feedback Reporting Methods .  … Case studies and reports on this topic include the following: Confidential Physician Feedback Reports … Providing Performance Feedback to Individual Physicians: Current Practice and Emerging Lessons .

48. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/teamstepps/instructor/scenarios/dental.html
    March 01, 2014 - this scenario, the pharmacist (receiver) uses situation monitoring to recognize a problem and provides Feedback … Later, evaluative feedback is provided to the dental assistant. … Instructor Comments Feedback is the process of providing information to a team member regarding his … In this scenario, evaluative feedback compares an individual's behavior with the standards or accepted … Potential Tools Feedback, Conflict resolution.

49. Use the Teach-Back Method: Tool 5 | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/health-literacy/improve/precautions/tool5.html
    February 01, 2024 - to Take Their Medicine: Tool 16 Medicine Reminder Form Help With Medicines Poster Get Patient Feedback … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … Before implementing this tool and 2, 6, and 12 months later, collect patient feedback on a selection … of questions about this tool from the Health Literacy Patient Feedback Questions . 

50. Spreadnotes (doc file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
    August 28, 2012 - Measurement and feedback Measuring the effect of spread and gaining feedback from staff and patients … Measurement and feedback help the social system better understand new ideas and determine how easily … A spread plan helps ensure that the process, feedback, and next steps are documented. … Qualitative measures for the program can include feedback from participating staff about what worked … · What information or reports will the organization use to gather and monitor feedback and refine the

51. Improving Patient Experience | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/cahps/quality-improvement/index.html
    October 01, 2023 - Methods (Webcast) (1:01:05) Additional Webcasts Learning from Patient Narratives Through Innovative Feedback … Practical Strategies for Gathering Feedback Directly From Patients ( 18:37 ). … for Primary Care Innovation at Massachusetts General Hospital, discusses the importance of patient feedback … and various methods to collect feedback to better understand and improve CAHPS scores.

52. About TeamSTEPPS 2.0 | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/teamstepps/about-teamstepps/index.html
    June 01, 2019 - is to ensure opportunities exist to implement the tools and strategies taught, practice and receive feedback … Provide regular feedback and coaching. … Regular feedback and coaching are key to ensuring interventions are sustained. … Change team members, champions from the unit, and leaders should develop and use a coaching and feedback … plan that allows for sufficient observation and feedback opportunities.

53. Tool: DESC | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
    July 01, 2023 - Explanation of Mutual Support Key Concepts and Tools Tool: Task Assistance Tool: Formative Feedback … As a form of feedback, DESC benefits from all the recommendations on how to effectively share feedback

54. Understanding SOPS® Surveys: A Primer for New Users - Famolaro (pdf file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-databases.pdf
    January 01, 2022 - aggregated results from all participating sites • Participating facilities receive a customized feedback … Composite Measure Results SOURCE: AHRQ 2021 SOPS Hospital 2.0 User Database Report 34 Customized Feedback … SOPS Database Infographic Calculation of Results Example of Composite Measure Results Customized Feedback

55. Communication is the most important leadership trait (pdf file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
    January 01, 2018 - Management Skills 73% Communication 35% Incoming Communication 22% • Good listener 14% • Takes feedback … enough, the survey showed that “incoming communication” — being a good listener and taking input and feedback … Create space for feedback and conversation. Get out and seek input. … Walk the halls, set up one-on-ones, and hold feedback sessions.

56. Patient Safety Organizations Program | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/cpi/about/otherwebsites/pso.ahrq.gov/index.html
    August 01, 2022 - Through a contract with AHRQ, the National Quality Forum (NQF) solicits feedback on each version of … organizations and individuals and then convenes an expert panel to review the comments and provide feedback … Based upon the expert panel's feedback, AHRQ and the PSWG further revise the Common Formats.

57. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - • obtain ongoing feedback when the CAHPS survey is not being administered. … Please answer the following questions to provide detailed feedback about your child’s most recent hospital … Third, the amount of actionable feedback associated with each question remains substantial throughout … Even if you are seeking feedback from a specific segment of the patient population, this approach can … The feedback can be shared with hospital administrators and healthcare providers, but it will be important

58. CUSP Toolkit Spread Facilitator Notes | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/hai/cusp/modules/spread/notes.html
    December 01, 2012 - Measurement and feedback Measuring the effect of spread and gaining feedback from staff and patients … Measurement and feedback help the social system better understand new ideas and determine how easily … A spread plan helps ensure that the process, feedback, and next steps are documented. … Qualitative measures for the program can include feedback from participating staff about what worked … Process and outcome data may need to be evaluated daily or every other day to provide feedback to those

59. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/cahps/quality-improvement/research/index.html
    March 01, 2024 - What is the perceived usefulness of patient narrative feedback in primary care settings? … Research Team: Yale Using innovative methods of narrative feedback reporting to promote learning … from patient narratives Aim/Purpose: Patient narratives, or feedback from patients collected through … Key Findings Reporting interventions designed to facilitate interpretation of patients’ narrative feedback … Learning and behavior changes motivated by enhanced narrative feedback reporting appear to be greater

60. Additional Videos for TeamSTEPPS 3.0 | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/teamstepps-program/resources/additional/index.html
    September 01, 2023 - Inpatient Surgical Teams Cross Monitoring (Subacute Care) Debrief in Emergency Department Feedback … Feedback (Long-Term Care) Feedback helps teams improve by providing timely, specific information on … This video shows a nurse giving feedback to the activities coordinator.