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441. Improving Patient Experience in Large Organizations webcast - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-intro.pdf
     March 24, 2021 - Improving Patient Experience in Large Organizations webcast - Intro Improving Patient Experience in Large Organizations A Webcast Presented by the AHRQ CAHPS User Network March 24, 2021 2:00 – 3:00 pm ET Our Focus Today • Overview of AHRQ’s CAHPS program • Foundational elements of patient experience improveme…

442. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-intro.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - INTRO Participating in the 2021 CAHPS® Home and Community-Based Services (HCBS CAHPS) Survey Database: What You Need to Know A Webcast Presented by the AHRQ CAHPS User Network April 21, 2021 1:30 – 2:30 pm ET…

443. Lessons From Healthcare Organizations on Improving Patient Experience webcast - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
     January 28, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience webcast - Intro Lessons From Healthcare Organizations on Improving Patient Experience A Webcast Presented by the AHRQ CAHPS User Network January 28, 2021 2:00 – 3:00 pm ET Our Focus Today • Overview of AHRQ’s CAHPS program • Foundational ele…

444. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
     March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Q&A Session “Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores” A Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT To Ask a Question 35 www.cahps.ahrq.gov CAHPS Ambulatory…

445. Developing Invitation Messages that Increase Survey Response Rates - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-response-rates-intro.pdf
     September 10, 2019 - Developing Invitation Messages that Increase Survey Response Rates - Intro Developing Invitation Messages that Increase Survey Response Rates A Webcast Presented by the AHRQ CAHPS User Network September 10, 2019 1:00 – 2:00 pm ET Our Focus Today • Subject lines and messages in emails to increase the rate of su…

446. How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-ASC_Webcast_2021-Intro.pdf
     January 01, 2021 - How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - INTRO How to Use the AHRQ SOPS® Ambulatory Surgery Center Survey to Improve Patient Safety Webcast January 21, 2021 2:00-3:00 PM ET Need Help? • No sound from computer speakers? • Trouble with your connection or slides not m…

447. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
     January 12, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro Understanding SOPS® Surveys: A Primer for New Users Webcast January 12, 2022 2:00-3:00 PM ET Need Help? • No sound from computer speakers? • Trouble with your connection or slides not moving? ►Log out and log back in • Other problems? ►Use Q…

448. New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new-sops-workplace-safety-introduction.pdf
     December 16, 2021 - New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - Intro New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals Webcast December 16, 2021 1:00-2:00 PM ET Need Help? • No sound from computer speakers? • Trouble with your connection or slides not moving? ►Log out and log back in …

449. Patient Safety Awareness Week 2019 | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/news-events/psaw-2019/index.html
     July 01, 2022 - Patient Safety Awareness Week 2019 Patient Safety Awareness Week is an annual health observance sponsored by the Institute for Healthcare Improvement (IHI). As the Nation's patient safety agency, AHRQ supports this event to increase awareness about patient safety among health professionals, patients, and famili…

450. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
     October 08, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement A Webcast Presented by the CAHPS User Network October 8, 2013 1:00 – 2:00 pm ET • – – • – – • – Need Help? No sound from computer speakers? Join us by ph…

451. NAC Member Biography: Joseph M. (Mario) Molina | Agency for Healthcare Research and Quality
     www.ahrq.gov/cpi/about/organization/nac/molina.html
     February 01, 2025 - NAC Member Biography: Joseph M. (Mario) Molina Joseph M. (Mario) Molina M.D. Former President and Chief Executive Officer Molina Healthcare Joseph M. (Mario) Molina , M.D.,earned a bachelor’s degree from California State University, Long Beach, where he was elected to membership in Phi Beta Kappa. He earned his…

452. Implementation of an Event Reporting and Learning System Leads to Improvements in Patient Safety Culture at UNC Medical Center - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-unc-webcast-intro.pdf
     December 18, 2019 - Implementation of an Event Reporting and Learning System Leads to Improvements in Patient Safety Culture at UNC Medical Center - Intro Implementation of an Event Reporting and Learning System Leads to Improvements in Patient Safety Culture at UNC Medical Center Webcast December 18, 2019 2:00-3:00 PM ET Need H…

453. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-intro.pdf
     October 06, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Intro Introducing the CAHPS Emergency Department Survey (ED CAHPS) A Webcast Presented by the AHRQ CAHPS User Network October 6, 2020 1:00 – 2:30 pm ET Need Help? • No sound from computer speakers? • Trouble with your connection or slides not mo…

454. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-intro.pdf
     October 03, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care A Webcast Presented by the AHRQ CAHPS User Network October 3, 2018 1:00 – 2:00 pm ET www.ahrq.gov/cahps Need Help? • No sound from comput…

455. SOPS Nursing Home Survey: What You Need To Know - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-nh_webcast-intro.pdf
     May 03, 2022 - SOPS Nursing Home Survey: What You Need To Know - Intro SOPS® Nursing Home Survey: What You Need To Know Webcast May 3, 2022 1:00-2:00 PM ET Need Help? • No sound from computer speakers? • Trouble with your connection or slides not moving? ► Log out and log back in • Other problems? ► Use Q&A feature t…

456. On-Time Pressure Ulcer Healing: Introduction to Pressure Ulcer Healing Reports Facilitator Training Instructor's Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruhealing/erepguide.html
     December 01, 2016 - Review the assessment contents and point out special features. … Review the report contents and point out special features. … Review the report contents and point out special features. … Review the report contents and point out special features. … Review the report contents and point out special features.

457. Final Progress Report: Creating Learning Cultures Around Mistakes for Residents (pdf file)
     www.ahrq.gov/sites/default/files/2024-02/hoff-report.pdf
     January 01, 2024 - of a learning culture were or were not present among clinical teams and identifying the contextual features … In addition, several important contextual features of the work environment appeared to undermine the … These features involved entrenched cultural norms in residency settings that reinforced physician hierarchy … error or failure within the context of the total surrounding system of care as well as contextual features

458. Final Progress Report: Making Ambulatory Procedural Care Safer: STAMP-Based Risk Assessment and Redesign (pdf file)
     www.ahrq.gov/sites/default/files/2024-01/dierks-report.pdf
     January 01, 2024 - components (e.g., different providers and pat ients, policies, organizational processes, physical features … much the system has drifted into a higher-risk state as a function of various human and technical features … high-level safety concerns, we had never conducted a formal risk assessment to identify how these features … The application also features an intuitive graphical interface for qualitative modeling: editing dependencies

459. National Action Alliance for Patient and Workforce Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/action-alliance/index.html
     National Action Alliance for Patient and Workforce Safety Overview of the National Action Alliance for Patient and Workforce Safety Vision, Mission, and Aims. National Ac…

460. Final Progress Report: The P4P Decision Tool: A Stakeholder Guide to Exploring and Selecting an Appropriate Pay-for-Performance Program (pdf file)
     www.ahrq.gov/sites/default/files/2024-02/leapfrog-report.pdf
     January 01, 2024 - Decision Tool is a valuable resource for purchasers, with an interactive, web-based platform that features … The programs are listed in the “Results” section of the Tool along with pertinent features of the program