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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP_Patient_Family_Engagement_Facilitator_Notes.docx
June 02, 2025 - Slide 5
SAY:
A patient and family advisor is a former patient or family member of a patient who is … members who are involved in the patient’s care, and
· Invite the patient and family members to write … for the patient or family member when necessary. … member to take notes. … · What else could the health care team have done to ensure the patient and family member were involved
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 3)
Guide to Patient and Family Engagement … Are you a…
Patient
Family member of a patient
2. … Help develop or review informational
materials for patients and family members. … member
were in the hospital that were helpful to you or your family.
11. … Our patient and family advisors reflect the diversity of the patients and families we serve.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.docx
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 3)
Patient and Family Advisor Application … Are you a…
Patient
Family member of a patient
When was your care experience at this hospital? … : 1
Guide to Patient and Family Engagement :: 1
Which unit(s) provided care for you or your family member … Help develop or review informational materials for patients and family members. … member were in the hospital that were helpful to you or your family.
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www.ahrq.gov/hai/tools/mvp/modules/cusp/patient-family-care-fac-guide.html
March 01, 2017 - Have you ever thought of the family member as an expert on the patient’s care? … The health care provider has only just met the patient, while the family member might have taken care … of patients’ family members in bedside care, may help fulfill the needs of patients’ families and optimize … Participating in providing care structured around the patient and family member allows family to feel … member.
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T6-Managing_Resident_and_Family_Expectations_Final.docx
October 01, 2016 - Let’s form teams of three: a family member, a nurse, and an observer. … When you are playing the family member—think about a recent situation where a family member wanted antibiotics … for a resident and then you will play that family member. … From the family member view, what did you think of the reaction? … Do you think a family member would have continued to request antibiotics?
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T6-Managing_Resident_and_Family_Expectations_Final.pdf
October 01, 2016 - and Engage Residents and Family Members
Tool 6. … Let’s form teams of three: a family member, a
nurse, and an observer. … • When you are playing the family member—think about a recent situation where
a family member wanted … antibiotics for a resident and then you will play that
family member … From the family member view, what did you think of the reaction?
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-members-UTI.pdf
June 01, 2021 - Talking With Residents and Family Members About Urinary Tract Infections (UTIs)
Talking With … Residents and Family Members
About Urinary Tract Infections (UTIs)
My father is not
himself today
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-RTI.pdf
June 01, 2021 - Talking With Residents and Family Members About Lower Respiratory Tract Infections
—
Talking With … Residents and Family Members
About Lower Respiratory Tract Infections
My mother has a
cough.
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www.ahrq.gov/antibiotic-use/long-term-care/improve/discuss-family.html
June 01, 2021 - Discussing Infectious Concerns About Residents With Family Members and Caregivers
After viewing … Discussing Infectious Concerns About Residents With Family Members and Caregivers – Slides (PPTX, 4.1 … MB)
Discussing Infectious Concerns About Residents With Family Members and Caregivers – Facilitator … – Video/Audio (24 minutes)
Poster – Talking With Residents and Family Members About Antibiotics … (PDF, 216.3 KB)
Poster – Talking With Residents and Family Members About Urinary Tract Infections
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlasapd3.html
March 01, 2013 - This may include extended family members, community leaders, ministers, and friends. … members or of the family unit. … speak with family member or if child/family member is not present.
16. … NA if family members are not present.
18. … NA if the family member is not present.
25.
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - family members. … Watch this video to see a demonstration of staff listening to the concerns of a family member. … members by providing timely, accurate information, ensuring that the resident and family member understand … learned from an interaction with a family member who had a concern. … member?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/ptfamcare-facguide.docx
January 01, 2017 - Have you ever thought of the family member as an expert on the patient’s care? … The health care provider has only just met the patient, while the family member might have taken care … of patients’ family members in bedside care, may help fulfill the needs of patients’ families and optimize … Participating in providing care structured around the patient and family member allows family to feel … member.
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www.ahrq.gov/patient-safety/reports/engage/interventions/medmanage.html
June 01, 2023 - Simple list that is used by practice staff who engage with the patient and/or family member during preparation … members. … member. … member. … member.
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www.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - Say:
A patient and family advisor is a former patient or family member of a patient who is a collaborative … members who are involved in the patient's care, and
Invite the patient and family members to write … for the patient or family member when necessary. … member to take notes … member of a patient.
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex9.html
July 01, 2018 - Orders and discharge paperwork clarified, patients / families involved in decisions
Patients, families … , 170
New information discovered from family 46% of time. 52
Family member added 1 minute to rounding … member/ friend and is considered part of care team 177
Family, patient, nurses, and other providers … members" 57
Access to medical records by patients and families 169
Allow patients and … families to access medical records or online portals for information
Patients, family, provider, online
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-reimagining-healthcare-teams-6.html
July 01, 2023 - members or other support people, works to establish shared goals that reflect patient and family priorities … The patient and their family member or other support person have rapport with the clinician. … The clinician may also serve as the liaison between patients, their family members, other support people … The AI clearly communicates its outputs to patients, their family members or other support people, and … provide daily summaries about fall risk and near falls and notify family members or the clinician if
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www.ahrq.gov/hai/cusp/modules/patient-family-engagement/alt-text-tab.html
September 01, 2013 - member and providers surrounding a patient in a hospital bed
Slide 5
What is Patient Family … members to a team meeting to discuss their hospital stay
Ask patients and families to give feedback … and family member, gathered around a conference table
Slide 10
How to Engage Patients and … member cannot understand you
Help the patient and family understand the diagnosis, condition, … IDEAL Discharge Planning is an effective tool for ensuring patient and family member engagement and
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.docx
January 28, 2011 - member. … member. … member.] … Patient and family members. … and family members.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/engage/rfe-brochure.pdf
March 01, 2017 - What can I do as a resident
or family member to partner
with staff? … member
• Talk to and listen to staff to learn
ways you can improve care and
safety in your facility … members as partners
• Learn how you can prevent infections
1. … • Staff actively listen to residents
and families about what they want
and need
• Residents, families … members
• Actively encourage residents
and their families to take part in
planning the residents
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/facilitator-notes.docx
March 01, 2017 - Ask how the resident and family member would prefer to be addressed, and allow time for the resident … Watch this video to see a demonstration of staff listening to the concerns of a family member. … members by providing timely, accurate information, ensuring that the resident and family member understand … An adviser can be a current or past resident or family member who has agreed to provide their input and … member?