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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_8_PrtpntIntrsts_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 8)
My Participation Interests … ]
Helping to develop or review informational materials
for patients and family members
Providing … Sharing my story with health care providers or others
Serving as a member of the patient and family … hospital name, staff liaison name, and email and phone contact information]
Guide to Patient and Family
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.docx
June 02, 2025 - Hospitals Get Started
O Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement … it was developed, implemented, and evaluated with the input of patients, family members, clinicians, … and family members as advisors at the organizational level
Strategy 2: Communicating to Improve Quality … helps improve communication among patients, family members, clinicians, and hospital staff from the … members in the transition from hospital to home
To get started with engaging patients and families,
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www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
December 01, 2017 - stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient and Family … and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families … care and the foundation of partnerships between the patient, family, and clinicians. … members should be involved in their care. … Strategy 1: Working With Patients and Families as Advisors
Strategy 3: Nurse Bedside Shift Report
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psnet.ahrq.gov/issue/relationship-between-organizational-culture-and-family-satisfaction-critical-care
April 25, 2012 - Canadian intensive care units (ICUs), sought to examine the relationship between safety culture and families … This finding implies that families of patients who have lengthy hospitalizations are affected by the … April 25, 2012
Failure to engage hospitalized elderly patients and their families in … December 4, 2016
Full disclosure of adverse events to patients and families in the ICU … Members and Caregivers
Critical Care
Culture of Safety
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
March 01, 2017 - members. … members. … words in the language the resident and family members understand best. … and a certified nurse's assistant engaging a family member in conversation around the family member's … Does the family member understand what is being said?
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www.ahrq.gov/patient-safety/reports/engage/addresources.html
April 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … Environmental Scan
The environmental scan report describes approaches to engage patients and families … A patient and family advisory committee is a group of patients, family members, office staff, and primary … It helps you and your family better understand your care and treatment options, so you can select the … many strategies that could improve patient safety in primary care settings by engaging patients and families
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 02, 2025 - Identify family members who should be partners
in care and put their names on the white board … ”
Help patients and family members
articulate their concerns when needed. … members wanted to know
Supportive behaviors:
Supporting patients and families as they engage … Helped patients and family members
articulate their concerns when needed
Used plain language … Invited patient and family members to take
notes
Identified others to answer questions,
if
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www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy3/index.html
December 01, 2017 - stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient and Family … and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families … Patients and families can play a role to make sure these transitions in care are safe and effective. … members in the process … Strategy 1: Working With Patients and Families as Advisors
Strategy 2: Communicating to Improve Quality
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
June 02, 2025 - Identify family members who should be partners in care and put their names on the white board in the … Help patients and family members articulate their concerns when needed. … members wanted to know
Supportive behaviors:
Supporting patients and families as they engage
Reacted … Helped patients and family members articulate their concerns when needed
Used plain language
Invited … patient and family members to take notes
Identified others to answer questions, if needed
Clinician
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
March 01, 2017 - members. … members. … words in the language the resident and family members understand best. … member in conversation around the family member’s concerns. … Does the family member understand what is being said?
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psnet.ahrq.gov/node/33744/psn-pdf
February 01, 2013 - Having some information easily available so that patients and family
members can read about it on a … Years ago, The Joint Commission was
quite explicit stating that patients should take a family member … space, and comfortable space, if family members wish to stay with the patient. … Does the patient or family member
have good listening skills so they can hear the perspectives of others … member cannot be with her.
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psnet.ahrq.gov/issue/partnering-patients-and-families-design-patient-and-family-centered-health-care-system
November 29, 2017 - Citation Text:
Partnering with Patients and Families to Design a Patient- and Family-Centered Health … Bethesda, MD: Institute for Family-Centered Care; April 2008. … Bethesda, MD: Institute for Family-Centered Care; April 2008. … Bethesda, MD: Institute for Family-Centered Care; April 2008. … Members and Caregivers
Quality Improvement Strategies
View More
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psnet.ahrq.gov/issue/unexpected-intraoperative-patient-death-imperatives-family-and-surgeon-centered-care
August 04, 2021 - This commentary addresses the important phases of communication with families surrounding complications … December 4, 2016
Patients' and family members' views on how clinicians enact and how … Open disclosure of adverse events to patients and their families. … November 23, 2016
When Things Go Wrong: Voices of Patients and Families. … Members and Caregivers
Surgery
Intraoperative Complications
Psychological and Social Complications
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pfengagement-senior-checklist.docx
May 01, 2017 - Conduct “safety” care conferences and individual meetings with patients and family members to specifically … Provide opportunities to educate patients and family members concerning the surgical safety programs. … Include patients and family members on the teams that are developing patient education. … or family members to share their success stories with management and other teams. … members.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - Patient and family engagement encompasses behaviors by patients, family members, clinicians, and hospital … can:
Give feedback on what the current discharge process feels like as a patient or family member
Contribute … Assess family visitation policies
Family members cannot be part of the health care team if they are not … Negotiating interactions with family members can be sensitive. … members should be involved in discharge planning and how to interact with those family members.
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psnet.ahrq.gov/perspective/meaningful-measurement-patient-and-family-engagement
March 10, 2021 - Engagement
Patient and family engagement (PFE) leads to an environment where “patients, families … members are seen as partners and essential members of the healthcare team with perspectives critical … These resources focus on the inclusion of patients, families, and advocates on technical expert panels … ] as one where PFCCpartners creates the space for patients and families to inform healthcare, and the … Patients and families don’t expect them to be perfect right away but do get frustrated when the only
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www.ahrq.gov/patient-safety/reports/engage/intro.html
March 01, 2017 - Interventions
Environmental Scan Report
Background
Patient and family engagement … adopt new behaviors to increase patient and family engagement to improve patient safety. … literature, and receiving input from domain experts in patient safety, primary care, and patient and family … members, and health professionals and a set of organizational policies and procedures that foster both … the inclusion of patients and family members as active members of the health care team and collaborative
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/engagemt-checklist.docx
March 01, 2017 - members. … Provide opportunities to educate residents and family members concerning the AHRQ Safety Program for … and families. … Include residents and family members on the teams that are developing the plans to achieve the goal of … or family members to share their success stories with management and other teams.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
October 01, 2023 - Why are friends and family members included as interpreters? … Testing has shown that respondents often include friends and family members as interpreters even when … During this hospital stay, how often did you use a friend or family member as an interpreter when you … During this hospital stay, how often did you use a friend or family member as an interpreter when you … During this hospital stay, did you use friends or family members as interpreters because that was what
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
April 01, 2011 - Patient and family engagement encompasses
behaviors by patients, family members, clinicians, and hospital … can:
• Give feedback on what the current discharge process feels like as a patient or
family member … :: 15
Assess family visitation policies
Family members cannot be part of the health care team if … • Negotiating interactions with family members can be sensitive. … members should be involved in discharge
planning and how to interact with those family members.