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  1. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_checklist_version_Final.pdf
    October 01, 2016 - and Engage Residents and Family Members Tool 2. … Talking With Residents’ Family Members—short checklist version  What are antibiotics? … member are aware of them so that you and your family member can report any changes in how he or she …  What can you do to make sure that your family member gets the best care? … Talking With Residents’ Family Members—short checklist version
  2. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member … Do not include the experiences of other family members. 9. … 1 Yes 2 No CAHPS Nursing Home Survey Family Member Survey 3 18. … 1 Yes 2 No CAHPS Nursing Home Survey Family Member Survey 5 Care Of Your Family Member 36 … Do not include the experiences of other family members. 41.
  3. www.talkingquality.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
    October 01, 2016 - Members Toolkit To Educate and Engage Residents and Family Members … The Resident and Family Member Education toolkit helps the nursing home (1) encourage an open and respectful … residents and family members participate in their care. … Members provides similar talking points for nurses to use when talking to residents’ family members … (tool 5) to help answer questions Communicate with residents and families about antibiotic-resistant
  4. www.talkingquality.ahrq.gov/antibiotic-use/long-term-care/improve/discuss-family.html
    June 01, 2021 - — Review how to discuss the potential harms of antibiotic use with family members​. … Discussing Infectious Concerns About Residents With Family Members and Caregivers – Slides (PPTX, 4.1 … – Video/Audio  (24 minutes) Poster – Talking With Residents and Family Members About Antibiotics   … (PDF, 216.3 KB) Poster – Talking With Residents and Family Members About Urinary Tract Infections   … (PDF, 115 KB) Poster – Talking With Residents and Family Members About Respiratory Tract Infections
  5. www.talkingquality.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
    September 01, 2013 - Say: A patient and family advisor is a former patient or family member of a patient who is a collaborative … members who are involved in the patient's care, and Invite the patient and family members to write … for the patient or family member when necessary. … member to take notes … member of a patient.
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: … Family Member Survey Language: Spanish Response Scale: 4 points For assistance with this survey … Nursing Home Survey Family Member Survey Instructions for Front Cover • Replace the cover of this … Nursing Home Survey Family Member Survey Instrucciones para el cuestionario Conteste cada pregunta … 1 Sí, hispano o latino 2 No, ni hispano ni latino Nursing Home Survey Family Member Survey
  7. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: FamilyMember Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact … File name: nursing-home-family-span-1652b.doc Last updated: September 1, 2011 Instructions for Front
  8. www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-fac-guide.html
    July 01, 2023 - Discuss how to communicate an adverse event to patients and family members. … Enlist the help of a translator for the patient or family member when necessary. … Say: A patient and family advisor is a former patient or family member of a patient who is a collaborative … members. … member of a patient.
  9. www.talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - family members. … Watch this video to see a demonstration of staff listening to the concerns of a family member. … members by providing timely, accurate information, ensuring that the resident and family member understand … learned from an interaction with a family member who had a concern. … member?
  10. www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
    May 01, 2017 - When possible, encourage family member inclusion in the surgical process before and after surgery. … at which family members will be invited to join. … member or other caregivers in an ASC setting. … If a patient or family member is not English speaking, a medical translator can be provided at any time … The following videos show a patient and his family member engaged in the checklist process with their
  11. www.talkingquality.ahrq.gov/cahps/surveys-guidance/nh/index.html
    August 01, 2023 - Member Survey Measures Development of Family Member Survey Development of Resident Surveys … ) with the nursing home and their perceptions of the quality of care provided to a family member living … Download the Family Member Survey. … Learn about the development of the Nursing Home Family Member Survey . … Quality Measures From the Family Member Survey The Nursing Home Family Member Survey produces the following
  12. www.talkingquality.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
    July 01, 2018 - patients and their family members understand what is happening during the patient's hospital stay, are … This module explains the— The role of patient advisors in ensuring patients' and families' views are … Tools to improve communication among patients, families, and clinicians. … How to communicate an adverse event to patients and family members. … Effective Patient and Family Communication (1 min., 50 sec.)
  13. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
    May 01, 2017 - • Discuss how to communicate an adverse event to patients and family members. … • Enlist the help of a translator for the patient or family member when necessary. … patient and family engagement means that patients and family members are involved beyond their own … members. … member of a patient
  14. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
    May 19, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 5) Guide to Patient & Family Engagement … are • Patients and family members who have experienced care at our hospital • Your experiences qualify … council members – Patients and families as members of hospital quality and safety committees • … the care experience for all patients and families – Discuss and plan changes to improve hospital … • Patients and family members are ready to become advisors when: – They are willing to talk about their
  15. www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
    July 01, 2023 - Discuss how to communicate an adverse event to a patient and family members. … respect Information sharing Participation Collaboration Image: A family member and providers … Image: A family member and providers surrounding a patient in a hospital bed. … members to be involved in their care by— Inviting patients and family members to partner with their … Identify family members or others, such as a doula, who are involved in the patient's care.
  16. www.talkingquality.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
    December 01, 2017 - partnerships between patients, families, and hospitals around the same goals. … The Guide was developed, implemented, and evaluated with the input of patients, family members, clinicians … and family members as advisors at the organizational level. … Strategy 2: Communicating to Improve Quality helps improve communication among patients, family membersmembers in the transition from hospital to home.
  17. www.talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
    December 01, 2017 - Use strategies to educate patients and family members about catheter harms. … member cannot understand you (i.e., translator) Slide 42 How to Engage Patients and Families 1 … Slide 51 Scenario 1—a patient or family member requests an indwelling urinary catheter because the … If you/your family member needs to get out of bed for any reason, we will see him/her every hour and … Slide 52 Scenario 2—a patient or family member wants the patient to have an indwelling urinary catheter
  18. www.talkingquality.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html
    April 01, 2018 - For Hospital Staff Family-Centered Rounds Toolkit The Family-Centered Rounds (FCR) Toolkit is a collection … Use this module to help patients and family members understand what's happening during the patient's … For Long-Term Care Facility Staff Toolkit To Educate and Engage Residents and Family Members This … members and helps residents and family members participate in their care. … https://www.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html
  19. www.talkingquality.ahrq.gov/patient-safety/patients-families/engagingfamilies/index.html
    March 01, 2023 - patients and family members to participate as advisors. … Promote better communication among patients, family members, and health care professionals from the point … Engage patients and families in discharge planning throughout the hospital stay. … members, health professionals, and hospital administrators. … https://www.ahrq.gov/patient-safety/patients-families/engagingfamilies/index.html  
  20. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.docx
    May 01, 2017 - Discuss how to communicate an adverse event to patients and family members. … Enlist the help of a translator for the patient or family member when necessary. … Slide 23 SAY: A patient and family advisor is a former patient or family member of a patient who is … members. … member of a patient.

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