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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool3m.docx
November 14, 2011 - Patient or relatives anxious about falls
. … Glasses broken in fall at home; family has ordered replacement and hopes to provide it tomorrow. … Have suggested that the family order a spare pair too.
Bed and bedrails. … Ask relatives to supply safer replacement or supply new slippers from ward stock. … Provide falls education brochure to patient/family, engage them in care plan, find out contact wishes
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www.qualitymeasures.ahrq.gov/patient-safety/reports/engage/medlist.html
October 01, 2022 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide to Improving … The Create a Safe Medicine List Together strategy engages patients and families to actively participate … Staff within your practice will work with patients and their families to develop a complete and accurate … Medication safety in primary care requires a team approach, engaging the patient and his or her family
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
September 14, 2017 - synthesis
of best practices in the field, as informed by those most affected, including patients and families … George Washington University
CANDOR ACKNOWLEDGMENTS
Patient advocates provided patient and family … member perspectives while advising the national
project team at every phase of CANDOR development, … )
Patients and Family Members:
- Martin J.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/igteamstruct.pdf
November 18, 2015 - Example resources:
• The AHRQ-funded Guide to Patient and Family Engagement:
Environmental Scan … There are also resources available for patients and families. … members to call for immediate
help if they feel the patient is not receiving adequate medical
attention … Patient and
family responsibilities include:
• Providing accurate patient information. … • Managing family members to prevent disruptive behavior
during care.
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www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/h2h/qi-strategies.html
July 01, 2021 - Improvement Strategies
Improvement Data
Other Resources
QI Strategies for Improving Family … strategies to attain the Aim of the collaborative, which was to “improve overall performance on quality of family … key driver and related strategies/changes is described in the Change Strategies for Improving Written Family … Standardized written family/caregiver discharge instructions process/checklist.
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www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6j.html
June 01, 2014 - Habilitation services are aimed at children with disabilities themselves, their families and at the network … A fundamental factor in family-centered habilitation is that the interests of the child and family should … Measure Item Mapping:
Communicate:
Between health care professional(s) and patient/family: 18 … Format/Data Source: 28-item questionnaire mailed to bereaved families who had a patient in palliative … :
Between health care professional(s) and patient/family: 10, 11, 13-15
Assess needs and goals
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
December 01, 2022 - From 2014 to 2017, families were asked whether anyone age 5 and above in their family spoke a
language … Nonelderly families included families in which at least one person was under age 65. … This analysis did not include elderly families in which all people were age 65 years
or above. … members. … members’ ability to receive treatment
and receive it without delay.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/npsd/Medications_Supplement_Dashboard_Data_2023.xlsx
January 01, 2023 - action (e.g., self-administration error) Administering 1,299 20.8%
Incorrect patient/family action … /family action (e.g., self-administration error) Storing 116 1.9%
Incorrect patient/family action (e.g … patient/family action (e.g., self-administration error) Other 2,101 49.7%
Incorrect patient/family … /family action (e.g., self-administration error) Storing 492 5.0%
Incorrect patient/family action (e.g … patient/family action (e.g., self-administration error) Other 4,968 55.8%
Incorrect patient/family
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www.qualitymeasures.ahrq.gov/nhguide/toolkits.html
September 01, 2017 - Help Prescribing Clinicians Choose the Right Antibiotic
Educate and Engage Residents and Family … Members
Toolkits
What Toolkits Does the Guide Include? … Toolkit To Educate and Engage Residents and Family Members
Residents and their family members may not … Educating residents and their family members about these issues helps them understand what the nursing … members about antibiotics and engaging them in health care decisions.
-
www.qualitymeasures.ahrq.gov/antibiotic-use/long-term-care/safety/teamwork.html
June 01, 2021 - Teamwork and Communication – Facilitator Guide (DOCX, 2.2 MB)
Poster – Talking With Residents and Family … Members About Antibiotics (PDF, 216.3 KB KB)
Poster – Talking With Residents and Family Members About … Urinary Tract Infections (PDF, 115 KB)
Poster – Talking With Residents and Family Members About Respiratory
-
www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/h2h/overview.html
July 01, 2021 - hospital-to-home transitions by improving on the quality of the written discharge instructions provided to families … care of a pediatric patient is handed off to a new set of healthcare providers and/or to home-based family … Of the three measures developed, family/caregiver written discharge instructions content was selected … best practices for improving performance on the hospital-to-home transition record provided to the family
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy … 2: Communicating to Improve Quality (Tool 4)
Guide to Patient and Family Engagement :: 1
Guide to … Patient and Family Engagement
We will:
0TGive0T you timely and complete information about your care … 0TEncourage0T your involvement in making decisions about your care and support your choices
0TInvolve0T family … information you need.
0TTell us who you want involved in your care.0T You get to decide
if you want family
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emergency-preparedness-plans.pdf
May 01, 2022 - of infectious diseases), and residents who are
away from the facility (e.g., medical appointment, family … • The communication plan records current contact information for residents, family members,
caregivers … • Sample Disaster Preparedness Letter to Families
Sample letter nursing home administrators may use … to communicate with families to request
updated emergency contact information as part of the facility … infectious diseases that
have the potential to pose a significant public health threat to residents, families
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - How does the culture support or inhibit disclosing information to staff, patients, and families when … Engaging patients and family members as soon as possible following the event to secure their unique and … As time passes, patients and families start to develop distrust of the organization and might believe … Resources available to help your organization engage patients and families include:
AHRQ's Guide to … Support of the patient and family—providing patients and families with honest and transparent information
-
www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/state-reports/index.html
March 01, 2019 - Maine Pediatric and Family Practice Survey Chartbook
This report summarizes baseline survey results … for more than one-quarter of family practices and nearly two-thirds of all pediatric practices in Maine … Family Engagement Guide: The Role of Family Health Partners in Quality Improvement Within a Pediatric … and improve the Family Health Partners role and relationship. … Listening and Learning from Families: Crisis Services and the Experiences of Families Caring for Children
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hospice/index.html
December 01, 2023 - information on patient/caregiver experiences that can be publicly reported to beneficiaries and their family … members to help them select a hospice program,
Support hospices with their internal quality improvement … following measures of patient experience:
Hospice team communication
Getting timely care
Treating family … member with respect
Providing emotional support
Providing support for religious and spiritual beliefs … members in hospice care.
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www.qualitymeasures.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
July 01, 2018 - members are considered Activators
Responders include:
Nursing staff
Respiratory care staff … Return to Top
Scenario 3
A family member noticed the patient seemed lethargic and confused. … The family member alerted the nurse about these concerns. … The nurse assured the family member that she would check on the patient. … An hour later, the family member reminded the nurse, who then assessed the patient.
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www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/impguide2.pdf
September 08, 2015 - Family voice and choice. … Planning is grounded
in family members’ perspectives, and the team strives to provide options and
choices … members’ networks of
interpersonal and community relationships. … Youth
and family
outcomes
• Youth and family
functioning.
• Youth and family
empowerment. … • Youth and Families .
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/program-dev-slides.pptx
June 01, 2021 - member to have dark urine, with a foul odor. … PROBLEM:
No discussion with the family or attempt to educate. … PROBLEM:
No discussion with the family or attempt to educate.
Evaluation by
R.N. or M.D. … PROBLEM:
No discussion with the family or attempt to educate.
Evaluation by
R.N. or M.D. … members
19
Developing a Program
19
Pre-prescriptive Interventions
Examples
Checklist of signs
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/care-coordination-resource-guide.pdf
November 17, 2022 - guide for starting a patient and family advisory council at your system.
22. … Institute for Patient- and Family-Centered Care - How to Identify Strong Patient and Family Partners … AHRQ - Working with Patients and Families as Advisors
This excerpt from AHRQ’s Guide to Patient and … orientation manuals, and guides for engaging patients and families
as advisors.
24. … /patient-safety/patients-families/engagingfamilies/index.html
https://www.solvingdisparities.org/sites