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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/influenza-handout-english.docx
    September 01, 2022 - The Flu – Patient and Family Member Handout (English) The Flu Directions for Adding Your Logo to
  2. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/influenza-handout-spanish.docx
    September 01, 2022 - The Flu – Patient and Family Member Handout (Spanish) La gripe Directions for Adding Your Logo to
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/ear-infection-handout-english.docx
    September 01, 2022 - Ear Infection – Patient and Family Member Handout.(English) Ear Infection AHRQ Pub.
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: FamilyMember Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact … File name: nursing-home-family-span-1652b.doc Last updated: September 1, 2011 Instructions for Front
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-facilitator-guide.docx
    June 01, 2021 - Slide Discussing Infectious Concerns About Residents With Family Members and Caregivers Long-Term Care … We will review strategies to discuss the potential harms of antibiotic use with family members. … Family members are concerned about their loved ones. … These cards offer tasks that family members can do to help someone with delirium. … Acknowledging these struggles may help some residents and families find some measure of peace.
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pptx
    May 19, 2013 - Advisors do this by helping us learn first hand about what it’s like to be a patient or family member … Nobody knows better than patients and family members what it’s like to be in the hospital. … If you are a current patient or have received care here in the past 5 years, or you are the family member … Remember, when it comes to the experience of being a patient or family member, you are the experts. … member here.
  7. www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-fac-guide.html
    July 01, 2023 - Discuss how to communicate an adverse event to patients and family members. … Enlist the help of a translator for the patient or family member when necessary. … Say: A patient and family advisor is a former patient or family member of a patient who is a collaborative … members. … member of a patient.
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/uti-handout-english.docx
    September 01, 2022 - Urinary Tract Infection – Handout and Family Member Pamphlet (English) Urinary Tract Infection
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-handout-english.docx
    September 01, 2022 - The Common Cold – Patient and Family Member Handout (English) The Common Cold Directions for
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-handout-spanish.docx
    September 01, 2022 - The Common Cold – Patient and Family Member Handout (Spanish) El resfriado común Directions for
  11. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/uti-handout-spanish.docx
    September 01, 2022 - Urinary Tract Infection – Handout and Family Member Pamphlet (Spanish) Infección de las vías urinarias
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-members-UTI.pdf
    June 01, 2021 - Talking With Residents and Family Members About Urinary Tract Infections (UTIs) Talking With … Residents and Family Members About Urinary Tract Infections (UTIs) My father is not himself today
  13. www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - family members. … Watch this video to see a demonstration of staff listening to the concerns of a family member. … members by providing timely, accurate information, ensuring that the resident and family member understand … learned from an interaction with a family member who had a concern. … member?
  14. www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
    May 01, 2017 - When possible, encourage family member inclusion in the surgical process before and after surgery. … at which family members will be invited to join. … member or other caregivers in an ASC setting. … If a patient or family member is not English speaking, a medical translator can be provided at any time … The following videos show a patient and his family member engaged in the checklist process with their
  15. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.pdf
    May 19, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 1) Become a Patient and Family … care for all patients and family members • Gives feedback to the hospital based on his or her own … members. … What’s most important is your experience as a patient or family member. … Members include patients, family members, and hospital staff.
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.docx
    February 24, 2011 - for all patients and family members Gives feedback to the hospital based on his or her own experiences … members. … What’s most important is your experience as a patient or family member. … Advisors help us make these materials easier for all patients and family members to understand and use … Members include patients, family members, and hospital staff.
  17. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/nh/index.html
    August 01, 2023 - Member Survey Measures Development of Family Member Survey Development of Resident Surveys … ) with the nursing home and their perceptions of the quality of care provided to a family member living … Download the Family Member Survey. … Learn about the development of the Nursing Home Family Member Survey . … Quality Measures From the Family Member Survey The Nursing Home Family Member Survey produces the following
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-RTI.pdf
    June 01, 2021 - Talking With Residents and Family Members About Lower Respiratory Tract Infections — Talking With … Residents and Family Members About Lower Respiratory Tract Infections My mother has a cough.
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T6-Managing_Resident_and_Family_Expectations_Final.pdf
    October 01, 2016 - and Engage Residents and Family Members Tool 6. … Let’s form teams of three: a family member, a nurse, and an observer. … • When you are playing the family member—think about a recent situation where a family member wanted … antibiotics for a resident and then you will play that family member …  From the family member view, what did you think of the reaction?
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/bronchitis-handout-spanish.docx
    September 01, 2022 - Acute Bronchitis (Chest Cold) – Patient and Family Member Handout (Spanish) Bronquitis aguda (Resfriado

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