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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage_quickstartbrochure.pdf
    December 15, 2016 - member during preparation. … Patient Fact Sheet � Inform patients and family members about the Medication Management strategy … member, and the importance of the medication list … members … It will be important, though, to ensure that the patient or family member is fully engaged during the
  2. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=12&search_api_fulltext=&sort=desc
    member as interpreter Adult Hospital Interpreter services … member as interpreter (same as H-IN5) Adult Hospital Interpreter services … members as interpreters because that was what patient preferred Adult Hospital … member as interpreter Adult Clinician & Group Interpreter services … member as interpreter Child Clinician & Group Interpreter services
  3. www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/become-an-adviser.html
    July 01, 2023 - Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … AHRQ Safety Program for Perinatal Care Are you thinking about becoming a patient and family advisor … care experiences I had as a patient or family member of a patient. … members. … Adapted from resources from the Institute for Patient- and Family-Centered Care, Bethesda, MD.
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - Use the checklist to see what information you still need from us as you or your family member prepare … Tips for Going Home Patients and families at [insert hospital name] wrote these tips to help you get … Involve your friends or family in ways that you wish. … • How can friends or family members help me at home? …  My doctors or nurses answered questions that are important to me and my family.
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
    April 01, 2014 - The use of unqualified interpreters—such as a family member, friend, or unqualified staff member—is … choose from among the options, not to make the decision for them. › Recognize that in many cultures, familymembers are deeply involved in health decisions. … Involve extended family members, when appropriate, in shared decisionmaking and when planning care. … Gently ask patients or family members to convey the information in their own words to make sure
  6. www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/engage-tool.html
    July 01, 2022 - Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … The FCR Toolkit was designed to increase family engagement in rounds for hospitalized children. … The FCR Toolkit was developed at a pediatric academic medical center with extensive input from family … representatives, pediatric health care professionals at the American Family Children’s Hospital, and … rounds checklist, family engagement, and patient safety: a randomized trial .” 
  7. Guide (doc file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.docx
    March 01, 2017 - TeamSTEPPS© Tools · Slides 9–21 · Video 1.4: Communication Tools Communicating With Residents and FamilyMembers · Slides 23–26 · Video 1.2: Communication and Engaging the Family Addressing Challenges and … Topic: Communicating With Residents and Family Members Method: Have staff sit in groups of three or … members? … Ask staff about the best way to transparently inform the resident’s family about what happened.
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warmhandoff-quickstartfull.pdf
    January 27, 2017 - Warm handoffs allow the patient (and family member) to verify the information being communicated between … family members about warm handoffs … member in a warm handoff … Make patients and families aware of warm handoffs. … Answer any questions your patients and families have.
  9. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=9&search_api_fulltext=&sort=asc
    member as interpreter Adult Hospital Interpreter services … member as interpreter (same as H-IN5) Adult Hospital Interpreter services … members as interpreters because that was what patient preferred Adult Hospital … Group Interpreter services C-IN5 Patient used friend or familymember as interpreter Adult Clinician & Group Interpreter services
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warmhandoff-quickstartbrochure.pdf
    January 27, 2017 - Warm handoffs allow the patient (and family member) to verify the information being communicated between … and Format Patient Fact Sheet Inform patients and family members about warm handoffs … member in a warm handoff … Make patients and families aware of warm handoffs. … Answer any questions your patients and families have.
  11. www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
    September 01, 2020 - The use of unqualified interpreters—such as a family member, friend, or unqualified staff member—is not … Recognize that in many cultures, family members are deeply involved in health decisions. … Involve extended family members, when appropriate, in shared decisionmaking and when planning care … Gently ask patients or family members to convey the information in their own words to make sure they
  12. www.qualitymeasures.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
    December 01, 2017 - Español FAQs Home Patient Safety Engaging Patients and Families … and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families … Engaging patients and families in the discharge planning process helps make this transition in care safe … Strategy 1: Working With Patients and Families as Advisors Strategy 2: Communicating to Improve Quality … https://www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
  13. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=22
    March 19, 2024 - Hospital Interpreter services H-IN5 Patient used friend or familymember as interpreter Adult Hospital Interpreter services … Hospital Interpreter services H-IN8 Patient used friend or familymember as interpreter (same as H-IN5) Adult Hospital Interpreter services … members as interpreters because that was what patient preferred Adult Hospital
  14. www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/videos/disclosure.html
    August 01, 2022 - Setting Hospital Hospital Resources CANDOR Disclosure Conversation with Family … Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … Events Education & Training Resources Disclosure Conversation with Family … This video demonstrates an example of disclosure from the care team to the family. … Page originally created April 2016 Internet Citation: Disclosure Conversation with Family
  15. www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/videos/meeting.html
    August 01, 2022 - Setting Hospital Hospital Resources CANDOR Planning for Meetings with Family … Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … Events Education & Training Resources Planning for Meetings with Family … video demonstrates an example of planning and preparation needed before a resolution meeting with a family … 2022 Page originally created April 2016 Internet Citation: Planning for Meetings with Family
  16. www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
    September 01, 2020 - If a patient chooses to use a family member or friend as an interpreter, it's a good idea to use your … Their companions (family members or friends who accompany them) do, too. … The use of unqualified interpreters—such as a family member, minor child, friend, or unqualified staff … Still, at times, your patient may want their bilingual family member to interpret for them—and, of course … When a family member interprets, the person may impose their view of your patient's health and this may
  17. www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
    July 01, 2023 - Coordinating and communicating with other family members. … This TeamSTEPPS module includes several teamwork skills, tools, and strategies patients and their families … Working with patients and families as true partners entails: Listening to and eliciting feedback from … Resources available for patients and families include, for example, the Josie King Call Line—Condition … Help ("Condition H") , which enables parents and family members to call for immediate help if they
  18. www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/man5.html
    December 01, 2017 - Information for residents and their families. … Some family members may want to talk about other aspects of a resident's care. … Program objectives After attending the presentation, each family member will be able to: Improve … Methods Some facilities may choose to conduct the class during regularly scheduled family meetings. … Handout, Ways Families Can Help Reduce Fall Risk .
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
    February 24, 2011 - members or friends are and how you want them to be involved Your family or friends are welcome at [insert … Remember You and your family or friends are a vital part of your health care team. … Family or friends can help you do this. … Strategy 1: Working with Patients & Families as Advisors (Tool 1) … Strategy 1: Working with Patients & Families
  20. www.qualitymeasures.ahrq.gov/nursing-home/resources/coping-covid-families.html
    June 01, 2022 - Nursing Home COVID-19 Action Network Resources Catalog Coping With COVID-19 for Families … Video Resource: Coping With COVID-19 for Families Video ​This video helps families understand … Operations Audience(s): Managers; Clinical Leaders; Nursing Assistants; Nursing Technicians; Support staff; FamilyMembers; Visitors Format: Video Length of video: .5 hour Publication Date: December 31, 2020 … 2022 Page originally created June 2022 Internet Citation: Coping With COVID-19 for Families

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