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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage_quickstartbrochure.pdf
December 15, 2016 - member during
preparation. … Patient Fact
Sheet
� Inform patients
and family
members about
the Medication
Management
strategy … member, and
the importance of the
medication list … members … It will be important, though,
to ensure that the patient or family member is fully engaged
during the
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=12&search_api_fulltext=&sort=desc
member as interpreter
Adult
Hospital
Interpreter services … member as interpreter (same as H-IN5)
Adult
Hospital
Interpreter services … members as interpreters because that was what patient preferred
Adult
Hospital … member as interpreter
Adult
Clinician & Group
Interpreter services … member as interpreter
Child
Clinician & Group
Interpreter services
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/become-an-adviser.html
July 01, 2023 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … AHRQ Safety Program for Perinatal Care
Are you thinking about becoming a patient and family advisor … care experiences I had as a patient or family member of a patient. … members. … Adapted from resources from the Institute for Patient- and Family-Centered Care, Bethesda, MD.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
May 22, 2013 - Use the checklist to see what information you still need
from us as you or your family member prepare … Tips for Going Home
Patients and families at [insert hospital name] wrote these tips to help
you get … Involve your friends or family in ways
that you wish. … • How can friends or family members help me at home? … My doctors or nurses answered questions that are important to me and my family.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - The use
of unqualified interpreters—such as a family member, friend, or unqualified staff member—is … choose from among the options, not
to make the decision for them.
› Recognize that in many cultures, family … members are deeply involved
in health decisions. … Involve extended family members, when appropriate,
in shared decisionmaking and when planning care. … Gently ask
patients or family members
to convey the information in
their own words to make sure
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/engage-tool.html
July 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … The FCR Toolkit was designed to increase family engagement in rounds for hospitalized children. … The FCR Toolkit was developed at a pediatric academic medical center with extensive input from family … representatives, pediatric health care professionals at the American Family Children’s Hospital, and … rounds checklist, family engagement, and patient safety: a randomized trial .”
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.docx
March 01, 2017 - TeamSTEPPS© Tools
· Slides 9–21
· Video 1.4: Communication Tools
Communicating With Residents and Family … Members
· Slides 23–26
· Video 1.2: Communication and Engaging the Family
Addressing Challenges and … Topic: Communicating With Residents and Family Members
Method: Have staff sit in groups of three or … members? … Ask staff about the best way to transparently inform the resident’s family about what happened.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warmhandoff-quickstartfull.pdf
January 27, 2017 - Warm handoffs allow the patient
(and family member) to verify the information
being communicated between … family members about
warm handoffs … member in a warm handoff … Make patients and families aware of warm handoffs. … Answer any questions your patients and families have.
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=9&search_api_fulltext=&sort=asc
member as interpreter
Adult
Hospital
Interpreter services … member as interpreter (same as H-IN5)
Adult
Hospital
Interpreter services … members as interpreters because that was what patient preferred
Adult
Hospital … Group
Interpreter services
C-IN5
Patient used friend or family … member as interpreter
Adult
Clinician & Group
Interpreter services
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warmhandoff-quickstartbrochure.pdf
January 27, 2017 - Warm handoffs
allow the patient (and family member) to verify the information
being communicated between … and Format
Patient Fact
Sheet
Inform patients and
family members
about warm handoffs … member in a
warm handoff … Make patients and families aware of warm
handoffs. … Answer any questions
your patients and families have.
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - The use of unqualified interpreters—such as a family member, friend, or unqualified staff member—is not … Recognize that in many cultures, family members are deeply involved in health decisions. … Involve extended family members, when appropriate, in shared decisionmaking and when planning care … Gently ask patients or family members to convey the information in their own words to make sure they
-
www.qualitymeasures.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
December 01, 2017 - Español
FAQs
Home
Patient Safety
Engaging Patients and Families … and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families … Engaging patients and families in the discharge planning process helps make this transition in care safe … Strategy 1: Working With Patients and Families as Advisors
Strategy 2: Communicating to Improve Quality … https://www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=22
March 19, 2024 - Hospital
Interpreter services
H-IN5
Patient used friend or family … member as interpreter
Adult
Hospital
Interpreter services … Hospital
Interpreter services
H-IN8
Patient used friend or family … member as interpreter (same as H-IN5)
Adult
Hospital
Interpreter services … members as interpreters because that was what patient preferred
Adult
Hospital
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/videos/disclosure.html
August 01, 2022 - Setting
Hospital
Hospital Resources
CANDOR
Disclosure Conversation with Family … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Events
Education & Training
Resources
Disclosure Conversation with Family … This video demonstrates an example of disclosure from the care team to the family. … Page originally created April 2016
Internet Citation: Disclosure Conversation with Family
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/videos/meeting.html
August 01, 2022 - Setting
Hospital
Hospital Resources
CANDOR
Planning for Meetings with Family … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Events
Education & Training
Resources
Planning for Meetings with Family … video demonstrates an example of planning and preparation needed before a resolution meeting with a family … 2022
Page originally created April 2016
Internet Citation: Planning for Meetings with Family
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
September 01, 2020 - If a patient chooses to use a family member or friend as an interpreter, it's a good idea to use your … Their companions (family members or friends who accompany them) do, too. … The use of unqualified interpreters—such as a family member, minor child, friend, or unqualified staff … Still, at times, your patient may want their bilingual family member to interpret for them—and, of course … When a family member interprets, the person may impose their view of your patient's health and this may
-
www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
July 01, 2023 - Coordinating and communicating with other family members. … This TeamSTEPPS module includes several teamwork skills, tools, and strategies patients and their families … Working with patients and families as true partners entails:
Listening to and eliciting feedback from … Resources available for patients and families include, for example, the Josie King Call Line—Condition … Help ("Condition H") , which enables parents and family members to call for immediate help if they
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/man5.html
December 01, 2017 - Information for residents and their families. … Some family members may want to talk about other aspects of a resident's care. … Program objectives
After attending the presentation, each family member will be able to:
Improve … Methods
Some facilities may choose to conduct the class during regularly scheduled family meetings. … Handout, Ways Families Can Help Reduce Fall Risk .
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - members or friends are and how you want them to be involved
Your family or friends are welcome at [insert … Remember
You and your family or friends are a vital part of your health care team. … Family or friends can help you do this. … Strategy 1: Working with Patients & Families as Advisors (Tool 1) … Strategy 1: Working with Patients & Families
-
www.qualitymeasures.ahrq.gov/nursing-home/resources/coping-covid-families.html
June 01, 2022 - Nursing Home COVID-19 Action Network
Resources Catalog
Coping With COVID-19 for Families … Video
Resource: Coping With COVID-19 for Families Video
This video helps families understand … Operations Audience(s): Managers; Clinical Leaders; Nursing Assistants; Nursing Technicians; Support staff; Family … Members; Visitors Format: Video Length of video: .5 hour Publication Date: December 31, 2020 … 2022
Page originally created June 2022
Internet Citation: Coping With COVID-19 for Families