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www.healthcare411.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - Literacy Assessment )
Guidelines for Translating CAHPS Surveys
Health Literacy and Patient and Family … Available from the American Board of Pediatrics, the American Academy of Family Physicians, and OptumHealth … This increases the chances that materials, programs, and services will meet the needs of patients and families … Guide for Developing a Community-Based Patient Safety Advisory Council
Patient and Families as Advisors … Effective spoken communication between patient and families and healthcare professionals and staff is
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www.healthcare411.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
December 01, 2012 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … By ensuring that staff, patients, and patients' families are communicating, nurse managers help unit … Patient- and family-centered care
Nurse managers work with patients, families, and unit staff to develop … patient- and family-focused care plans. … Involving patients and their families in their care ensures the best possible care for the patient and
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www.healthcare411.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
September 01, 2020 - If patient and family members on hospital advisory committees all have high levels or education, recruit … Content: This survey can be given to patients or their family members who are asked to provide consent … member. … member read it to me in English. 4 |___| Yes, a friend or family member read it to me in my language … Content: This survey can be given to patients or their family members who are asked to provide consent
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-bmi-parent-full-report.pdf
February 01, 2020 - “parent” is inclusive of many caregivers, including biological parents, legal guardians,
or other family … members who are primary caregivers.) … Children and families need help in
addressing unhealthy weight. … Measure Topic – family experience with care: Yes.
l. … Pediatricians' and family physicians' weight-related care
of children in the U.S.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/healthsystemsresearch/virtual-roundtable-discussion/climate-resiliency-roundtable-bios.pdf
February 01, 2022 - She is highly skilled in population health, patient and family
engagement, and measures and materials … Meyers, a family physician, helps lead the Agency's mission of
producing evidence to make health care … Before joining AHRQ in 2004, he practiced family medicine, including maternity care, in a
community … health center in southeast Washington, D.C., and directed the Georgetown
University Department of Family … He was
previously the Robert Wood Johnson Foundation (RWJF) Professor
Emeritus of Family & Community
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - Effective communicators who participate in conversations
with patients, families, and caregivers following … These individuals should demonstrate:
■ Experience in communicating with patients and families about … and competencies should be involved in delivering communication about adverse
events to patients, families … specifically recognize
and name the family members’ emotional or psychological states, and tend to express … ■ Acknowledge difficulty of family hearing and assimilating the bad news.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-full-report.pdf
February 01, 2020 - Family awareness of excess weight in a child is an essential first step toward making healthy
changes … “parent” is inclusive of many caregivers, including biological
parents, legal guardians, or other family … members who are primary caregivers.) … Measure Topic – family experience with care: No.
l. … Pediatricians' and family physicians' weight-related care
of children in the U.S.
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www.healthcare411.ahrq.gov/patient-safety/diagnostic-excellence-grants/index.html
June 01, 2023 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … Re-Engineering Patient and Family Communication To Improve Diagnostic Safety Resilience
Principal Investigators … 01
Project Aims:
Characterize the diagnostic journey, focusing on successes, errors, and patient/family … Adapt PFC I-PASS to create Outpatient PFC I-PASS, a structured communication intervention for patients/families … Evaluate the effectiveness of PFC I-PASS (discharge and outpatient) to improve patient/family and clinician
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
June 01, 2023 - Ask if they, their family members, or anyone they know had surgery before, and if they have questions … For example, many patients and family reviewers for the colorectal surgery booklet had questions about
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sca-key-drive-diagram.pdf
January 29, 2021 - Anemia Preventive Care Key Driver Diagram
Establish contact and messaging system with SCA
patients, families … SCA patient and parent advisors to help families navigate SCA
clinic and care. … Key Drivers
Engaged and
empowered patients
and families. … Strong individualized
partnerships across
families, clinics, and
health plans.
FIGURE.
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www.healthcare411.ahrq.gov/patient-safety/settings/hospital/resource/index.html
August 01, 2022 - Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Communication and Optimal Resolution (CANDOR)
Emergency Severity Index
Guide to Patient and Family
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-section-6-table-7.pdf
March 09, 2018 - Jennifer Bolden-Pitre, MA, JD
Director of Integrated Systems,
Statewide Parent Advocacy Network
Family … Leadership Education in Neurodevelopmental Disabilities
Children's Hospital of Philadelphia
Nominated by: Family
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-intro.pdf
April 29, 2011 - Project Director for the AHRQ
Surveys on Patient Safety Culture at Westat
• John Hickner, Chairman of Family … Medicine,
Cleveland Clinic
• Lyle J (LJ) Fagnan, Associate Professor of Family
Medicine at Oregon
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www.healthcare411.ahrq.gov/ncepcr/research/care-coordination/pcmh/define.html
August 01, 2022 - Partnering with patients and their families requires understanding and respecting each patient’s unique … Recognizing that patients and families are core members of the care team, medical home practices ensure … Medical home practices also excel at building clear and open communication among patients and families … evidence-based medicine and clinical decision-support tools to guide shared decision making with patients and families … White Papers
Creating Patient-centered Team-based Primary Care (PDF, 972 KB)
Engaging Patients and Families
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www.healthcare411.ahrq.gov/patient-safety/settings/ambulatory/index.html
July 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families offers … interventions and four case studies designed to improve patient safety by meaningfully engaging patients and families … creating a culture of safety, using checklists and other audit tools, and engaging with patients and their families … Toolkit for Engaging Patients To Improve Diagnostic Safety is designed to help patients, families,
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight13.pdf
September 08, 2015 - Enlisting family caregivers
to provide practices with
feedback was valuable but
challenging
Family … Most States found it
beneficial to include family caregivers
in practices’ QI initiatives, such as … Several States created formal
mechanisms for including family
caregivers in learning collaborative … Although several States spoke very
positively of the value of involving
family caregivers in learning … Impact of a primary care intervention on
physician practice and patient and family
behavior: Keep ME
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www.healthcare411.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - The Guide to Patient and Family Engagement in Hospital Quality and Safety will help hospitals work … as partners with patients and families to improve quality and safety. … handbook and tools for patients, families, and clinicians for each strategy. … The four strategies are: Helping hospitals recruit and work with patient and family advisors, communicating … change of shift report, and engaging patients and families in discharge planning.
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www.healthcare411.ahrq.gov/talkingquality/measures/setting/long-term-care/hospice.html
January 01, 2023 - A primary caregiver (typically a member of the family) needs to be available around the clock to provide … Effectiveness Measures:
Percentage of families who said:
The hospice staff worked well together as … Patient-Centeredness Measures:
Percentage of families who said:
The patient was always treated with … Timeliness Measures:
Percentage of families who said the hospice did an excellent job of responding
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www.healthcare411.ahrq.gov/es/nursing-home/resources/search.html?page=5
January 01, 2022 - Department of Veterans Affairs
(1)
Well-Being Index
(1)
Kaiser Family Foundation
(2)
International … 2017
(2)
2009
(1)
Audience
Clinical Leaders
(283)
Clinicians
(228)
Family … Members
(43)
Managers
(224)
Nursing Assistants
(141)
Nursing Technicians
(136)
Residents … Frontline Health Care Workers Survey The partnership survey from the Kaiser Family Foundation (KFF) and
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www.healthcare411.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … Patient and Family Engagement
362 MB
3 min., 40 sec. … Patient and Family Engagement (3 video clips)
191 MB
1 min., 45 sec.