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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pptx
July 23, 2010 - and family members.
2
Guide to Patient and Family Engagement
Patient and family engagement: Improving … and family members as members of the health care team. … Patient and family engagement also means that patients and family members are involved beyond their own … Serve as role models for engaging in partnerships with patients and family members. … Care: Partnerships for Quality and Safety
Ask a patient or family member to speak to leadership about
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.pdf
March 13, 2013 - members.* Patient and family engagement creates an
environment in which clinicians, hospital staff … members
Rounding connects senior leaders and board members with patients and families
and signals … members. … and family engagement
Serve as role models for engaging in partnerships with patients and family members … communication with patients and family members
Involve patients and families in the development of
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
March 06, 2013 - members. … Or you may be asked to speak to a group of patients and family members about becoming advisors. … important for patients and family members to participate in changes and improvements. … member got good quality care in the hospital. … You also may be able to think of times when you or your family member did not get good quality care.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
March 13, 2013 - families
Reaching out to staff, clinicians, patients, and families to identify and overcome barriers … hospitals improve quality and safety by engaging patients and family members. … engagement
Serve as role models for partnering with patients and family members
Provide the necessary … members
Rounding connects senior leaders and board members with patients and families and signals to … members.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
July 23, 2010 - and engage patients and family members as members of the health care team. … member at our hospital. … feels like to the patient or family member:
Live presentation or story
Video
Vignette or quote]
10
Strategy … Nursing staff conducts shift change reports
at the patient’s bedside
Patient can identify a family member … If patients choose, family members or friends can also participate.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_3_Pres_video_508.pdf
May 30, 2013 - Patient and family engagement:
• Creates an environment where patients, families,
clinicians, and … (continued)
• [Insert 1 to 2 experiences from real patients or family
members, focus on what shift … change feels like to the
patient or family member:
– Live presentation or story
– Video
– Vignette … member
or close friend to participate
• Report should take about 5 minutes per patient
• Purpose … in handoff
– Informs the patient and family members about the
patient’s care throughout the stay
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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-advisers.html
May 01, 2017 - Involves patients and family members as—
Members of the health care team. … Better experiences of care for patients, family members, clinicians, and staff. … :
Think about patients or family members who—
Share insights and experiences in productive ways. … Slide 29: Working With Patient and Family Advisors
Patients and family members as—
Essential members … members.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/engagement.pptx
May 01, 2017 - Engaging in Everyday Care
Care team members can provide opportunities for patients and family members … to be involved in their care by—
Inviting patients and family members to partner with their health care … members or others, such as a doula, who are involved in the patient’s care
Highlight main points of … communication strategies
Invite the patient and family members to write questions on the whiteboard to … Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: A
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - and engage patients and family members as members of the health care team. … member at our hospital. … Often, family members don’t want to admit that they have these concerns to the patient or other family … Ask if the patient if he or she wants to include a family member or close friend who will be actively … Ask the patient and family members which days and times work well.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_14_HO_508.docx
February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 14)
Strategy 1: Working with Patients … & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 1: Working With Patients & Families … in planning and decisionmaking at the program and policy level
I believe that patients and family members … bring a perspective to a project that no one else can provide
I believe that patients, family members … and Family Engagement
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.docx
February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 7)
Strategy 1: Working with Patients … & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 1: Working With Patients & Families … Key points about your hospital experiences
When you or your family member was in the hospital, what … When you or your family member was in the hospital, what things did not go well? … Guide to Patient and Family Engagement
O Guide to Patient and Family Engagement :: 1
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
July 23, 2010 - and engage patients and family members as members of the health care team. … member at our hospital. … Also ask which family members the patient would like to be involved in his or her care. … members. … Remember that the hospital is an unfamiliar environment for many patients and family members.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.pdf
May 16, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 7)
Guide to Patient and Family Engagement … Key points about your hospital experiences
When you or your family member was in the hospital, what … When you or your family member was in the hospital, what things did not go well? … What improvements would you suggest to make things better for other patients and families? … Adapted from University of Washington Medical Center, Patient and Family Centered Care and Education
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.pdf
May 28, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 12)
Guide to Patient and Family … family advisors
Bringing the perspectives of patients and families directly
into the planning, delivery … • Invite two or three patient and family
members to a team meeting to discuss
their hospital stay … with patients and families to
explore how your unit welcomes patients and
families and encourages … rooms, the family lounge, and other areas visible
to patients and families.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.docx
February 10, 2011 - & Families as Advisors (Tool 12)
Strategy 1: Working with Patients & Families as Advisors
[Type text … With Patient and Family Advisors
O Guide to Patient and Family Engagement :: 1
Guide to Patient and … Invite two or three patient and family members to a team meeting to discuss their hospital stay. … patients and families to explore how your unit welcomes patients and families and encourages their participation … rooms, the family lounge, and other areas visible to patients and families.
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www.cpsi.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - More advanced practices can integrate patients and family members into their quality improvement teams … Another advanced strategy for partnering with patients and families is forming a Patient and Family Advisory … Support patient and family engagement in their own evidence-based care
Clinicians and other team members … at home is often critical to following through on care plans, practices can invite patients to bring family … members or friends with them.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.pdf
May 13, 2013 - Engagement
About the Guide to Patient and Family Engagement
The Guide to Patient and Family Engagement … , as it was
developed, implemented, and evaluated with
the input of patients, family members,
clinicians … and family members as
advisors at the organizational level
• Strategy 2: Communicating to Improve … Quality helps improve communication among
patients, family members, clinicians, and
hospital staff … members in the transition
from hospital to home
To get started with engaging patients and families
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.docx
May 13, 2013 - Hospitals Get Started
O Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement … it was developed, implemented, and evaluated with the input of patients, family members, clinicians, … and family members as advisors at the organizational level
Strategy 2: Communicating to Improve Quality … helps improve communication among patients, family members, clinicians, and hospital staff from the … members in the transition from hospital to home
To get started with engaging patients and families,
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www.cpsi.ahrq.gov/diagnostic-safety/tools/index.html
March 01, 2024 - This guide encourages hospital patients and family members to be involved in their care. … quality of care:
Encourage patients and family members to participate as advisors. … Promote better communication among patients, family members, and health care professionals from the point … Engage patients and families in discharge planning throughout the hospital stay. … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families offers
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - Patient and family engagement encompasses behaviors by patients, family members, clinicians, and hospital … can:
Give feedback on what the current discharge process feels like as a patient or family member
Contribute … Assess family visitation policies
Family members cannot be part of the health care team if they are not … Negotiating interactions with family members can be sensitive. … members should be involved in discharge planning and how to interact with those family members.