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  1. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pptx
    July 23, 2010 - and family members. 2 Guide to Patient and Family Engagement Patient and family engagement: Improving … and family members as members of the health care team. … Patient and family engagement also means that patients and family members are involved beyond their own … Serve as role models for engaging in partnerships with patients and family members. … Care: Partnerships for Quality and Safety Ask a patient or family member to speak to leadership about
  2. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.pdf
    March 13, 2013 - members.* Patient and family engagement creates an environment in which clinicians, hospital staff … members Rounding connects senior leaders and board members with patients and families and signals … members. … and family engagement Serve as role models for engaging in partnerships with patients and family members … communication with patients and family members Involve patients and families in the development of
  3. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
    March 06, 2013 - members. … Or you may be asked to speak to a group of patients and family members about becoming advisors. … important for patients and family members to participate in changes and improvements. … member got good quality care in the hospital. … You also may be able to think of times when you or your family member did not get good quality care.
  4. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
    March 13, 2013 - families Reaching out to staff, clinicians, patients, and families to identify and overcome barriers … hospitals improve quality and safety by engaging patients and family members. … engagement Serve as role models for partnering with patients and family members Provide the necessary … members Rounding connects senior leaders and board members with patients and families and signals to … members.
  5. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - and engage patients and family members as members of the health care team. … member at our hospital. … feels like to the patient or family member: Live presentation or story Video Vignette or quote] 10 Strategy … Nursing staff conducts shift change reports at the patient’s bedside Patient can identify a family member … If patients choose, family members or friends can also participate.
  6. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_3_Pres_video_508.pdf
    May 30, 2013 - Patient and family engagement: • Creates an environment where patients, families, clinicians, and … (continued) • [Insert 1 to 2 experiences from real patients or family members, focus on what shift … change feels like to the patient or family member: – Live presentation or story – Video – Vignette … member or close friend to participate • Report should take about 5 minutes per patient • Purpose … in handoff – Informs the patient and family members about the patient’s care throughout the stay
  7. www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-advisers.html
    May 01, 2017 - Involves patients and family members as— Members of the health care team. … Better experiences of care for patients, family members, clinicians, and staff. … : Think about patients or family members who— Share insights and experiences in productive ways. … Slide 29: Working With Patient and Family Advisors Patients and family members as— Essential members … members.
  8. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/engagement.pptx
    May 01, 2017 - Engaging in Everyday Care Care team members can provide opportunities for patients and family members … to be involved in their care by— Inviting patients and family members to partner with their health care … members or others, such as a doula, who are involved in the patient’s care Highlight main points of … communication strategies Invite the patient and family members to write questions on the whiteboard to … Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: A
  9. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - and engage patients and family members as members of the health care team. … member at our hospital. … Often, family members don’t want to admit that they have these concerns to the patient or other family … Ask if the patient if he or she wants to include a family member or close friend who will be actively … Ask the patient and family members which days and times work well.
  10. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_14_HO_508.docx
    February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 14) Strategy 1: Working with Patients … & Families as Advisors [Type text] [Type text] [Type text] Strategy 1: Working With Patients & Families … in planning and decisionmaking at the program and policy level I believe that patients and family members … bring a perspective to a project that no one else can provide I believe that patients, family members … and Family Engagement
  11. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.docx
    February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 7) Strategy 1: Working with Patients … & Families as Advisors [Type text] [Type text] [Type text] Strategy 1: Working With Patients & Families … Key points about your hospital experiences When you or your family member was in the hospital, what … When you or your family member was in the hospital, what things did not go well? … Guide to Patient and Family Engagement O Guide to Patient and Family Engagement :: 1
  12. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
    July 23, 2010 - and engage patients and family members as members of the health care team. … member at our hospital. … Also ask which family members the patient would like to be involved in his or her care. … members. … Remember that the hospital is an unfamiliar environment for many patients and family members.
  13. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.pdf
    May 16, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 7) Guide to Patient and Family Engagement … Key points about your hospital experiences When you or your family member was in the hospital, what … When you or your family member was in the hospital, what things did not go well? … What improvements would you suggest to make things better for other patients and families? … Adapted from University of Washington Medical Center, Patient and Family Centered Care and Education
  14. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.pdf
    May 28, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 12) Guide to Patient and Familyfamily advisors Bringing the perspectives of patients and families directly into the planning, delivery … • Invite two or three patient and family members to a team meeting to discuss their hospital stay … with patients and families to explore how your unit welcomes patients and families and encourages … rooms, the family lounge, and other areas visible to patients and families.
  15. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.docx
    February 10, 2011 - & Families as Advisors (Tool 12) Strategy 1: Working with Patients & Families as Advisors [Type text … With Patient and Family Advisors O Guide to Patient and Family Engagement :: 1 Guide to Patient and … Invite two or three patient and family members to a team meeting to discuss their hospital stay. … patients and families to explore how your unit welcomes patients and families and encourages their participation … rooms, the family lounge, and other areas visible to patients and families.
  16. www.cpsi.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
    November 01, 2018 - More advanced practices can integrate patients and family members into their quality improvement teams … Another advanced strategy for partnering with patients and families is forming a Patient and Family Advisory … Support patient and family engagement in their own evidence-based care Clinicians and other team members … at home is often critical to following through on care plans, practices can invite patients to bring familymembers or friends with them.
  17. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.pdf
    May 13, 2013 - Engagement About the Guide to Patient and Family Engagement The Guide to Patient and Family Engagement … , as it was developed, implemented, and evaluated with the input of patients, family members, clinicians … and family members as advisors at the organizational level • Strategy 2: Communicating to Improve … Quality helps improve communication among patients, family members, clinicians, and hospital staff … members in the transition from hospital to home To get started with engaging patients and families
  18. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.docx
    May 13, 2013 - Hospitals Get Started O Guide to Patient and Family Engagement :: 1 Guide to Patient and Family Engagement … it was developed, implemented, and evaluated with the input of patients, family members, clinicians, … and family members as advisors at the organizational level Strategy 2: Communicating to Improve Quality … helps improve communication among patients, family members, clinicians, and hospital staff from the … members in the transition from hospital to home To get started with engaging patients and families,
  19. www.cpsi.ahrq.gov/diagnostic-safety/tools/index.html
    March 01, 2024 - This guide encourages hospital patients and family members to be involved in their care. … quality of care: Encourage patients and family members to participate as advisors. … Promote better communication among patients, family members, and health care professionals from the point … Engage patients and families in discharge planning throughout the hospital stay. … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families offers
  20. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
    April 01, 2011 - Patient and family engagement encompasses behaviors by patients, family members, clinicians, and hospital … can: Give feedback on what the current discharge process feels like as a patient or family member Contribute … Assess family visitation policies Family members cannot be part of the health care team if they are not … Negotiating interactions with family members can be sensitive. … members should be involved in discharge planning and how to interact with those family members.

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