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www.cpsi.ahrq.gov/patient-safety/reports/liability/etchegaray.html
August 01, 2017 - Member, and Clinician Perceptions of Disclosure of Adverse Events in Labor and Delivery
Patient Safety … members about errors and subsequently learn from patients/family members about additional causes of … members. 3
A factor that has been linked with the effectiveness of training in general is organizational … Patient and family input is well received in this clinical area.
4.37 (.91)
4.57 (.69)
3.5*
2 … Structuring patient and family involvement in medical error event disclosure and analysis.
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www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
July 01, 2017 - Patient and Family Engagement in the Surgical Environment
PowerPoint Slide Set ( PPTX , 2 MB; Text … an ambulatory surgery center
Video Clips Embedded in Slide Set
Opportunities for Patient and Family … Engagement: Introducing Health Care Personnel
Opportunities for Patient and Family Engagement: Checklist … (preoperative)
Opportunities for Patient and Family Engagement: Checklist (recovery)
Opportunities … for Patient and Family Engagement: preoperative to postoperative — full video
This video presents
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … members affected by an event to support and successfully meet their short- and long-term needs. … Engages patients and families: demonstrates an ongoing commitment to patient and family members, connects … members, or family advisory council members. … Safety experts and other content experts may be included, as well as patients and family members.
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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6p.html
June 01, 2014 - Instrument (PC)
Care Coordination Measure Mapping Table
Measurement Perspective:
Patient/Family … Date: Measure published in 1988. 1
Perspective: Patient/Family
Measure Item Mapping:
Establish … 2K
Communicate:
Interpersonal communication:
Between health care professional(s) and patient/family … the questionnaire was established by a comprehensive review conducted by a group of board-certified family … Date: Measure published in 1997. 1
Perspective: Patient/Family
Measure Item Mapping:
Establish
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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
June 01, 2014 - Edition (PCAT – FE)
Care Coordination Measure Mapping Table
Measurement Perspective:
Patient/Family … : E7
Interpersonal communication:
Between health care professional(s) and patient/family: C4, … D6, E8, E12, I1, I4-I10
Information transfer:
Between health care professional(s) and patient/family … : E7
Interpersonal communication:
Between health care professional(s) and patient/family: C4, … D6, E8, E12, I1, I4-I10
Information transfer:
Between health care professional(s) and patient/family
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
January 01, 2008 - face communicate the urgency of a situation and the need to interrupt a doctor who is with a patient’s family … members. … COMMUNICATION
SAY:
When sharing information with the team, which can include other providers, patients, or family … members, communication must meet four standards to be effective. … How are patients and families involved?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-slides-final508.pptx
April 12, 2018 - Handoff Plus
AHRQ
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … create opportunities for meaningful engagement between primary care practices and their patients and families … Communication breakdowns within the healthcare team or between the team and the patient or family can … The Warm Handoff Plus allows the patient (and family member) to verify the information being communicated
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www.cpsi.ahrq.gov/teamstepps/rrs/instructor_slides/rrsinstructmod.html
October 01, 2014 - Care providers and family members must continually maintain awareness of the patient's status. … Family members.
A "gut feeling." … The family member alerted the nurse about these concerns. … The nurse assured the family member that she would check on the patient. … An hour later, the family member reminded the nurse, who then assessed the patient.
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www.cpsi.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsumkoop.html
October 01, 2014 - Koopman is an Assistant Professor of Family and Community Medicine at the University of Missouri-Columbia … She received her MD from the University of Pittsburgh and served her residency in family medicine at … Highlights and Specific Accomplishments:
Former member of the Editorial Board, Family Medicine . … Former member of research committee, Society of Teachers of Family Medicine. … Review, Joint Grant Awards Program, American Academy of Family Physicians.
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www.cpsi.ahrq.gov/cpi/about/nac/pcortf-snac/wong.html
November 01, 2022 - Assistant Secretary for Children and Families
North Carolina Department of Health and Human Services … Policy
Duke University
Charlene Wong, M.D., serves as the assistant secretary for children and families … In this role, she provides vision and leadership for supporting whole child and family health in North … Carolina and oversees two divisions: The Division of Child and Family Well-Being and the Division of … She is a leader in value-based payment models for child and family health and employs person-centered
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/nicu_toolkit/nicupacket-apb.pdf
December 10, 2013 - Transitioning Newborns from NICU to Home: Family Information Packet, Appendix B
Appendix B: Clinical … – Only patients that have a family history of asthma and have episodic attacks similar to
asthma … ■ Family Psychosocial Screening. … ■ Early intervention programs provide, at no cost to families:
– Family education and counseling
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-slides-final508.pdf
April 12, 2018 - Guide to Improving Patient Safety in
Primary Care Settings by Engaging
Patients and Families … development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … create opportunities for meaningful engagement between primary care practices and their patients and families … Communication breakdowns within the healthcare team or between the team and the patient or family can … The Warm Handoff Plus allows the patient (and family member) to verify the information being communicated
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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6r.html
June 01, 2014 - Date: Measure administered nationally in 2003 and 2007. 1
Perspective: Patient/Family
Measure Item … , K5Q31, K5Q32
Interpersonal communication:
Between health care professional(s) and patient/family … : K5Q41
Information transfer:
Between health care professional(s) and patient/family : K5Q43 … Care Needs, the Consumer Assessment of Health Plans Survey (CAHPS), the National Survey of America's Families … Communicate
Information transfer
Between health care professional(s) and patient/family
Across
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_4.pdf
October 01, 2016 - New Models of Primary Care Workforce and Financing - Case Example #4: Foresight Family Physicians
New … Models of Primary Care
Workforce and Financing
Case
Example Foresight Family Physicians
4
New … Why Foresight Family Physicians? … Foresight practices ongoing QI and
invites patient and family input through a Patient and Family Advisory … Why Foresight Family Physicians?
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www.cpsi.ahrq.gov/es/topics/index.html
October 01, 2008 - Patient and Family Engagement A set of behaviors by patients, family members, and health professionals … and a set of organizational policies and procedures that foster both the inclusion of patients and family … members as active members of the health care team and collaborative partnerships with providers and
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www.cpsi.ahrq.gov/topics/index.html
October 01, 2008 - Patient and Family Engagement A set of behaviors by patients, family members, and health professionals … and a set of organizational policies and procedures that foster both the inclusion of patients and family … members as active members of the health care team and collaborative partnerships with providers and
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www.cpsi.ahrq.gov/patients-consumers/patient-involvement/index.html
November 01, 2016 - Patients and families who engage with health care providers ask good questions and help reduce the risk … & Clinician Videos
Tips & Tools
Additional Resources
Engaging Patients and Families … in Care
Use these free resources to help patients and their families get the best care possible. … Guide to Patient and Family Engagement in Hospital Quality and Safety
Learn more about patient and family … engagement and how hospitals can work as partners with patients and families to improve quality and
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
May 24, 2013 - Strategy 2: Communicating for Improve Quality (Tool 4)
Guide to Patient and Family Engagement … Encourage your involvement in
making decisions about your care
and support your choices
• Involve family … You get to decide
if you want family or friends to take
part in conversations about your
health.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-training-final508.pdf
April 03, 2018 - Toolkit
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families … of teach-back is to ensure that you have explained information clearly so that patients
and their families … In teach-back, you ask patients or family
members to explain in their own words what they need to know … The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
4.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/scenarios/ts2-0ltc_scenarios.pdf
April 24, 2017 - Residents and families may be too intimidated to ask clarifying questions and can
misinterpret information … This is an example of inadequate verbal communication with
residents/families. … Instructor Comments
This is an example of ineffective communication with residents/families and … Residents and families are an important part of the team and clarifying
information may be necessary … members.