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  1. www.ahrq.gov/hai/cusp/modules/patient-family-engagement/alt-text-tab.html
    September 01, 2013 - member and providers surrounding a patient in a hospital bed Slide 5 What is Patient Familymembers to a team meeting to discuss their hospital stay Ask patients and families to give feedback … and family member, gathered around a conference table Slide 10 How to Engage Patients and … member cannot understand you Help the patient and family understand the diagnosis, condition, …  IDEAL Discharge Planning is an effective tool for ensuring patient and family member engagement and
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
    May 19, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 5) Guide to Patient & Family Engagement … are • Patients and family members who have experienced care at our hospital • Your experiences qualify … council members – Patients and families as members of hospital quality and safety committees • … the care experience for all patients and families – Discuss and plan changes to improve hospital … • Patients and family members are ready to become advisors when: – They are willing to talk about their
  3. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-RTI.pdf
    June 01, 2021 - Talking With Residents and Family Members About Lower Respiratory Tract Infections — Talking With … Residents and Family Members About Lower Respiratory Tract Infections My mother has a cough.
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/engage/rfe-brochure.pdf
    March 01, 2017 - What can I do as a resident or family member to partner with staff? … member • Talk to and listen to staff to learn ways you can improve care and safety in your facility … members as partners • Learn how you can prevent infections 1. … • Staff actively listen to residents and families about what they want and need • Residents, familiesmembers • Actively encourage residents and their families to take part in planning the residents
  5. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/bronchitis-handout-english.docx
    September 01, 2022 - Acute Bronchitis (Chest Cold) – Patient and Family Member Handout (English) Acute Bronchitis (Chest
  6. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/bronchitis-handout-spanish.docx
    September 01, 2022 - Acute Bronchitis (Chest Cold) – Patient and Family Member Handout (Spanish) Bronquitis aguda (Resfriado
  7. www.ahrq.gov/patient-safety/patients-families/engagingfamilies/index.html
    March 01, 2023 - engagement, the Agency for Healthcare Research and Quality (AHRQ) developed a guide to help patients, families … patients and family members to participate as advisors. … Promote better communication among patients, family members, and health care professionals from the point … Engage patients and families in discharge planning throughout the hospital stay. … members, health professionals, and hospital administrators.
  8. www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3.html
    July 01, 2018 - Patients and family members . … Patients and family members . … Family member presence during rounds . … members prefer to have at least one family member present during rounds. 52-54 Results from a survey … patients and family members responded that family member presence was important.
  9. www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex9.html
    July 01, 2018 - Orders and discharge paperwork clarified, patients / families involved in decisions Patients, families … , 170 New information discovered from family 46% of time. 52 Family member added 1 minute to rounding … member/ friend and is considered part of care team 177 Family, patient, nurses, and other providers … members" 57 Access to medical records by patients and families 169 Allow patients and … families to access medical records or online portals for information Patients, family, provider, online
  10. www.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
    July 01, 2018 - Patient and Family Engagement The Patient and Family Engagement module of the CUSP Toolkit focuses … on making sure patients and their family members understand what is happening during the patient's hospital … This module explains the— The role of patient advisors in ensuring patients' and families' views … Tools to improve communication among patients, families, and clinicians. … How to communicate an adverse event to patients and family members.
  11. www.ahrq.gov/hai/cusp/modules/patient-family-engagement/sl-pat-fam.html
    September 01, 2013 - Discuss how to communicate an adverse event to a patient and family members. … Involves patients and family members as: Members of the health care team. … How to Work With Patient and Family Advisors 1 Invite two or three patients and family members … Get a translator’s assistance if the patient or family member cannot understand you. … IDEAL Discharge Planning is an effective tool for ensuring patient and family member engagement and education
  12. www.ahrq.gov/nursing-home/resources/template-letter-families.html
    August 01, 2022 - Template Letter For Consent - Families Resource: Template Letter For Consent - Families ​This … template letter can be used by long-term care facilities to gain consent from residents' family members … Source: AHCA/NCAL Topic(s): Vaccination Audience(s): Family Members Format: DOCX Publication
  13. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-advisers.html
    May 01, 2017 - Involves patients and family members as— Members of the health care team. … Patients and family members who received care at this hospital and want to help improve care experiences … Better experiences of care for patients, family members, clinicians, and staff. … Slide 29: Working With Patient and Family Advisors Patients and family members as— Essential … members.
  14. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T6-Managing_Resident_and_Family_Expectations_Final.pdf
    October 01, 2016 - and Engage Residents and Family Members Tool 6. … Let’s form teams of three: a family member, a nurse, and an observer. … • When you are playing the family member—think about a recent situation where a family member wanted … antibiotics for a resident and then you will play that family member …  From the family member view, what did you think of the reaction?
  15. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T6-Managing_Resident_and_Family_Expectations_Final.docx
    October 01, 2016 - Let’s form teams of three: a family member, a nurse, and an observer. … When you are playing the family member—think about a recent situation where a family member wanted antibiotics … for a resident and then you will play that family member. … From the family member view, what did you think of the reaction? … Do you think a family member would have continued to request antibiotics?
  16. www.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
    December 01, 2017 - create partnerships between patients, families, and hospitals around the same goals. … The Guide was developed, implemented, and evaluated with the input of patients, family members, clinicians … and family members as advisors at the organizational level. … Strategy 2: Communicating to Improve Quality helps improve communication among patients, family membersmembers in the transition from hospital to home.
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/ptfamcare-facguide.docx
    January 01, 2017 - Have you ever thought of the family member as an expert on the patient’s care? … The health care provider has only just met the patient, while the family member might have taken care … of patients’ family members in bedside care, may help fulfill the needs of patients’ families and optimize … Participating in providing care structured around the patient and family member allows family to feel … member.
  18. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/engage/leader.html
    March 01, 2017 - Involving residents and family members in harm prevention efforts— Promotes a comprehensive approach … Establish a relationship with residents and their family members so you can understand their needs and … Ask residents and family members to provide feedback on their experiences. … Recruit, orient, and support residents and family members to serve on councils. … Provide education to help residents and family members build skills, knowledge, and confidence to be
  19. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/senior-leader.html
    May 01, 2017 - Conduct “safety” care conferences and individual meetings with patients and family members to specifically … Provide opportunities to educate patients and family members concerning the surgical safety programs. … Include patients and family members on the teams that are developing patient education. … or family members to share their success stories with management and other teams.       … members.
  20. www.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
    December 01, 2017 - Use strategies to educate patients and family members about catheter harms. … member cannot understand you (i.e., translator) Slide 42 How to Engage Patients and Families … Slide 51 Scenario 1—a patient or family member requests an indwelling urinary catheter because the … If you/your family member needs to get out of bed for any reason, we will see him/her every hour and … Slide 52 Scenario 2—a patient or family member wants the patient to have an indwelling urinary catheter

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