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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient Family … • Facilitates family engagement (focus) groups across units
• Involves Family Advisory Board and parent … leadership
44
Monthly Report - Example
NOVEMBER 2014
Total
Census
Total # of
Families … Seen
% of
Families
Seen
Avg. … engagement strategies
• Family panels
• Family as faculty
• Increase participation on improvement
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-3.html
June 01, 2023 - Others: Accounts of patient experience related to safety are often (40%-60% of cases) reported by family … What Research Reveals About Patient/Family Reporting of Diagnostic Experiences
Past research shows … Types and prevalence of patient/family-reported diagnostic errors
Type of Diagnostic Error … We will henceforth use the term “family” as a shorthand for these other actors. … member of the patient.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
June 02, 2025 - Use this checklist to see what information
you still need from us as you or your family
member prepare … Tips for Going Home
Patients and families at [insert hospital name]
wrote these tips to help you get … ready to go
home: [Use patient and family advisors to tailor
this list to your hospital … My family or someone
close to me knows I am
coming home and knows
the next steps in my care. … Ask:
My family or someone close to me knows I am coming home and knows the next steps in my care.
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-mepsmethods.pdf
December 23, 2020 - In 2014, the questionnaire changed and families were asked whether anyone age 5 and
above in their family … Family. … Nonelderly families include families in which at least one person is under age 65. … members. … Total family income.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/envscan-app-f.pdf
January 01, 2015 - members. … Why Families for Patient Safety Yes No Suggestive Family engagement strategies for improving patient … member. … members to improve their safety within the health
care system. … Partnering with patients and families to design a
patient- and family-centered health care system:
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www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol1.pdf
July 01, 2023 - Learning from patient and family experiences can potentially improve diagnosis through both changes … member of
the patient.
4
Perceived Promise of Reported Patient Experience for Addressing Diagnostic … Second, it is also clearly essential to gather accounts from family members (or other close acquaintances … The challenge
here is to identify how best to encourage patients and family members to report situations … Family Input for Quality and Safety (FIQS): using mobile
technology for in-hospital reporting from families
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www.ahrq.gov/patient-safety/reports/engage/appb.html
March 01, 2017 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Appendix … of Contents
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … Environmental Scan Report
Concept Domain
Search Terms
Patient and Family … Engagement
Patient engagement
Family engagement
Caregiver
Patient centered care … Engagement
Activation
Empowerment
Social support
Patient and Family Advisory Committees
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www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/components.html
December 01, 2013 - Information Packet Cover Sheet
Coaching in the Hospital
Appendix A: Family Information Packet … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued … Key processes include:
Family (caregiver) education/empowerment.
Use of IT.
Toolkits. … Familiarize the Health Coach with local PCPs and family advocacy groups.
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www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/components.html
December 01, 2013 - Information Packet Cover Sheet
Coaching in the Hospital
Appendix A: Family Information Packet … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued … Key processes include:
Family (caregiver) education/empowerment.
Use of IT.
Toolkits. … Familiarize the Health Coach with local PCPs and family advocacy groups.
-
www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/toolkit.html
December 01, 2013 - Information Packet Cover Sheet
Coaching in the Hospital
Appendix A: Family Information Packet … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued … unit (NICU) by creating a Health Coach Program, tools for coaches, and information for parents and families … Information Packets for Families.
Clinical Materials to Share With Primary Care Providers.
-
www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/toolkit.html
December 01, 2013 - Information Packet Cover Sheet
Coaching in the Hospital
Appendix A: Family Information Packet … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued … unit (NICU) by creating a Health Coach Program, tools for coaches, and information for parents and families … Information Packets for Families.
Clinical Materials to Share With Primary Care Providers.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/guides/guide-infection-prevention.pdf
March 01, 2017 - ▪ Encourage residents, family members, visitors, and staff to cover their mouths and noses
when … ▪ Promote hand hygiene for the resident, family members, and other staff.
10 … ▪ Ask your supervisor how to alert residents and family members to use alcohol-based hand
wipes … ▪ All staff, family members, and visitors should wear PPE when isolation precautions are in
place … COMMUNICATION TIPS
▪ Contact the supervisor about coughing and sneezing by family members, visitors
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apvii.html
June 01, 2010 - From HSRI: proportion of (persons) families who report that services and supports are available when … member or other informal caregiver.
9. … Involvement and support of family and other informal caregivers
Goal: family and other informal caregivers … From the Family Caregiver Alliance: when the care plan for a person with dementia is dependent on a family … better care for their family member living at home.
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www.ahrq.gov/antibiotic-use/ambulatory-care/best-practices/sinusitis.html
September 01, 2022 - Sinus Infection – Patient and Family Member Handout (English) (DOCX, 260 KB)
Sinus Infection – Patient … and Family Member Handout (Spanish) (DOCX, 263 KB)
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/urine-culturing/antibiotic-stewardship/part-1-slides.html
February 01, 2019 - Demonstrate communication strategies that address antibiotic alternatives with providers, residents, and family … members. … Slide 9: Consider What Residents and Families Are Actually Saying 2-5
Educate residents and families … Example Family Dialogue
Family says: "My Bobby always looks like this when he has a UTI." … Family says: "Let's just give him antibiotics just in case."
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www.ahrq.gov/antibiotic-use/ambulatory-care/best-practices/influenza-rsv.html
September 01, 2022 - The Flu – Patient and Family Member Handout (English) (DOCX, 274 KB)
The Flu – Patient and Family … Member One-Page Handout (Spanish) (DOCX, 273 KB)
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www.ahrq.gov/antibiotic-use/ambulatory-care/best-practices/pharyngitis.html
September 01, 2022 - Strep Throat – Patient and Family Member Handout (English) (DOCX, 238 KB)
Strep Throat – Patient and … Family Member Handout (Spanish) (DOCX, 248 KB)
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www.ahrq.gov/antibiotic-use/ambulatory-care/best-practices/bronchitis.html
November 01, 2022 - Acute Bronchitis (Chest Cold) – Patient and Family Member Handout (English) (DOCX, 243 KB)
Acute Bronchitis … (Chest Cold) – Patient and Family Member One-Page Handout (Spanish) (DOCX, 470 KB)
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-maryland-state-snapshot.pdf
January 01, 2018 - with families
of children and youth served in the CMEs. … Maryland identified funding for crisis
response and family support
Youth served by CMEs and their families … rely on crisis
response and family support services. … Through family support programs, trained families of
youth with complex behavioral health needs provide … focus groups with families to
catalog existing services, understand family experiences
related to these
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
June 02, 2025 - Communicating for Improve Quality (Tool 1)
Be a Partner in Your Care
Strategy 1: Working with Patients & Families … Engagement :: 1
Guide to Patient and Family Engagement
We work as a team to make sure you get the best … If you like, the team can also include your family or friends. … If you or your family needs to talk to a doctor at any time, please let your nurse know. … If you like, you can invite family or friends to be there for shift changes.