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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/partnering-2.pdf
May 01, 2016 - A Patient and Family Advisory Committee (PFAC) is
a group of patients, family members, office staff, … ■ Establish patients and family members as advocates
for the practice. … Healthcare Research and Quality,
http://www.ahrq.gov/professionals/quality-patient-safety/patient-family-engagement
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
June 01, 2023 - Did anyone ask the patient and family caregivers for their perspectives? … Consider the impact of your actions and recommendations on the patient and family. … Ask yourself, if this were my family member, would I think the same way? … Diagnostic reflective practice includes action, including communicating with the patient and family caregivers
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www.ahrq.gov/patient-safety/reports/engage/interventions/prepared-slides.html
May 01, 2017 - Be Prepared to Be Engaged
Patient and Family Engagement in Primary Care
Slide 1: Be Prepared … Family engagement in care.
Structured communication tools. … Encourages patient & family engagement in three ways:
Be ready . … Improving patient and family understanding of diagnosis and care plan. … and practice has a formal approach to obtaining patient and family feedback.
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-mepsmethods.pdf
January 01, 2020 - In 2014, the questionnaire changed and families were asked whether anyone age 5 and
above in their … Beginning in 2007, the question is asked of all family members regardless of
the language most often … spoken in the home and regardless of whether all family
members are comfortable speaking English. … Nonelderly families include families in which at least one person is under age 65. … members.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2023-virtual-research-meeting-summary-patient-experience.pdf
January 01, 2023 - • Patients and family members often do not voice their concerns about safety issues because
they … • Patients and family members can provide valuable input in the co-design of mobile
applications … The FIQS tool uses a mobile phone interface that enables
patients and family members to provide timely … The tool was piloted
among 235 patients and family members on a medical/surgical hospital unit. … We describe an often untapped
source of safety event reporting—patients and family members of hospitalized
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www.ahrq.gov/news/blog/ahrqviews/ltc-quality-measures.html
December 01, 2022 - prospective residents about what matters most to them, two other vital groups should also be consulted:
Family … members are necessary and valued care team members in long-term care settings. … Consider the development of resident and family advisory councils, already popular in hospitals, for … What matters to families? How do we measure what matters? … Jiajie Zhang is Dean, Professor, and Glassell Family Foundation Distinguished Chair in Informatics Excellence
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.docx
January 01, 2010 - Tool 3)
Strategy 4: IDEAL Discharge Planning (Tool 3)
Improving Discharge Outcomes with Patients and Families … Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy … and Family Engagement :: 1
Evidence for engaging patients and families in discharge planning
Nearly … Hospital discharge planning for frail older people and their family. … Quality’s Transitions from Hospital to Home: IDEAL Discharge Planning process to engage patients and families
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back_quickstart_full.pdf
September 15, 2016 - In teach-back, you ask
patients or family members to explain in their own words what they need to know … to validate (1) that you have explained medical information clearly and (2) that patients and/or
family … members have a clear understanding of what you have told them. … • Inform the patient and
family about teach-
back.
•• Encourage patient and
family participation in … this 1-page handout explains the goal of
teach-back, the teach-back process, and the patient
and family
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2a.html
June 01, 2010 - Support staff generally respectful and courteous
National Core Indicators Family Survey
Families … Experience Survey
Families of children receiving HCBS
II. … Ability to select providers and support workers
National Core Indicators Family Survey
Families … members of child/adolescent consumers
Percentage of parents of health plan members who reported … Service outcomes (multiple items)
National Core Indicators Family Survey
Families with at
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role1.html
September 01, 2024 - of Americans have been affected by a diagnostic error experienced personally or by close friends and family … Only two of those goals explicitly mention patients and their family members (Figure 2, highlighted) … reasonable to assert that each goal would be enriched through meaningful engagement of patients and family … members as valued members of the diagnostic team. … members’) input, goals, and concerns.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/gallbladder-booklet.pdf
November 01, 2023 - Have a family member or friend
bring yours if desired, since there is Wi-Fi (internet access) in the … ■ Ask a family member or friend to stay overnight when confusion can be
worse. … ■ Have a family member or friend turn the TV off, especially at night so you
can sleep. … ■ Have a family member or friend share photos or familiar objects to help with
your memory. … So, even with home care, you or a family member may need to
change some bandages.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/appendectomy-booklet.pdf
November 01, 2023 - Have a family member or friend
bring yours if desired, since there is Wi-Fi (internet access) in the … ■ Ask a family member or friend to stay overnight when confusion can be
worse. … ■ Have a family member or friend turn the TV off, especially at night so you
can sleep. … ■ Have a family member or friend share photos or familiar objects to help with
your memory. … So, even with home care, you or a family member may need to change
some bandages.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/clinician-info-poster.pdf
June 02, 2025 - Prepare for an Appointment
A Guide for Clinicians
How can you help patients and families prepare for … We are using two new tools to help patients and their families prepare for their appointments. … Address the issues on the Patient Prep Card.
§ Offer the Patient Note Sheet and a pen to patients or family … members and tell them that
you encourage them to write things down if they want. … Guide to Patient and Family Engagement in Primary Care
Acrobat Accessibility
-
www.ahrq.gov/patient-safety/reports/engage/appf.html
March 01, 2017 - members. … Why Families for Patient Safety
Yes
No
Suggestive
Family engagement strategies … member. … members to improve their safety within the health care system. … Partnering with patients and families to design a patient- and family-centered health care system: recommendations
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.docx
June 02, 2025 - Strategy 3: Bedside Shift Report (Tool 2)
Strategy 1: Working with Patients & Families as Advisors
[ … Conduct a verbal SBAR report with the patient and family. … Use words that the patient and family can understand.
S = Situation. … Ask the patient and family what the goal is for the next shift. … O Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement
image1.png
image2
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.pdf
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 3)
Guide to Patient and Family Engagement :: 1 … Improving Discharge Outcomes with Patients and Families
Evidence for engaging patients
and families … Quality’s Transitions from Hospital to
Home: IDEAL Discharge Planning process to engage
patients and families … Discuss with the patient and family five key areas to
prevent problems at home:
1. … Hospital
discharge planning for frail older people and their
family.
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/nicutoolkit.pdf
January 01, 2004 - Familiarize
the Health Coach with local PCPs and family advocacy groups. … ■ Being accessible to families and NICU staff by phone, pager, or email. … ■ Determine, from families and health care team of the new patients, whether families need your
help … ■ Review the diagnosis- and disease-specifc materials with the family. … Be careful to only coach the family and not do the scheduling for
them.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
June 02, 2025 - Management Strategy
Introduction
The Medication Management strategy is an effort to engage patients and families … Staff within your practice
will work with patients and their families to develop a complete and accurate … It will be
important, though, to ensure that patients and their family members are fully engaged during … Guide to Patient and Family
Engagement in Primary Care
Sample Process for Medication Management Strategy … Conduct a medication reconciliation by reviewing the medication list with the patient and
family members
-
www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/index.html
June 01, 2021 - Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued … unit (NICU) by creating a Health Coach Program, tools for coaches, and information for parents and families … These fact sheets can then be assembled into a packet for each family. … Appendix A: Family Information Packet .
-
www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/index.html
June 01, 2021 - Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued … unit (NICU) by creating a Health Coach Program, tools for coaches, and information for parents and families … These fact sheets can then be assembled into a packet for each family. … Appendix A: Family Information Packet .