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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/partnering-2.pdf
    May 01, 2016 - A Patient and Family Advisory Committee (PFAC) is a group of patients, family members, office staff, … ■ Establish patients and family members as advocates for the practice. … Healthcare Research and Quality, http://www.ahrq.gov/professionals/quality-patient-safety/patient-family-engagement
  2. www.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
    June 01, 2023 - Did anyone ask the patient and family caregivers for their perspectives? … Consider the impact of your actions and recommendations on the patient and family. … Ask yourself, if this were my family member, would I think the same way? … Diagnostic reflective practice includes action, including communicating with the patient and family caregivers
  3. www.ahrq.gov/patient-safety/reports/engage/interventions/prepared-slides.html
    May 01, 2017 - Be Prepared to Be Engaged Patient and Family Engagement in Primary Care Slide 1: Be Prepared … Family engagement in care. Structured communication tools. … Encourages patient & family engagement in three ways: Be ready . … Improving patient and family understanding of diagnosis and care plan. … and practice has a formal approach to obtaining patient and family feedback. 
  4. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-mepsmethods.pdf
    January 01, 2020 - In 2014, the questionnaire changed and families were asked whether anyone age 5 and above in their … Beginning in 2007, the question is asked of all family members regardless of the language most often … spoken in the home and regardless of whether all family members are comfortable speaking English. … Nonelderly families include families in which at least one person is under age 65. … members.
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2023-virtual-research-meeting-summary-patient-experience.pdf
    January 01, 2023 - • Patients and family members often do not voice their concerns about safety issues because they … • Patients and family members can provide valuable input in the co-design of mobile applications … The FIQS tool uses a mobile phone interface that enables patients and family members to provide timely … The tool was piloted among 235 patients and family members on a medical/surgical hospital unit. … We describe an often untapped source of safety event reporting—patients and family members of hospitalized
  6. www.ahrq.gov/news/blog/ahrqviews/ltc-quality-measures.html
    December 01, 2022 - prospective residents about what matters most to them, two other vital groups should also be consulted: Familymembers are necessary and valued care team members in long-term care settings. … Consider the development of resident and family advisory councils, already popular in hospitals, for … What matters to families?  How do we measure what matters? … Jiajie Zhang is Dean, Professor, and Glassell Family Foundation Distinguished Chair in Informatics Excellence
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.docx
    January 01, 2010 - Tool 3) Strategy 4: IDEAL Discharge Planning (Tool 3) Improving Discharge Outcomes with Patients and Families … Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy … and Family Engagement :: 1 Evidence for engaging patients and families in discharge planning Nearly … Hospital discharge planning for frail older people and their family. … Quality’s Transitions from Hospital to Home: IDEAL Discharge Planning process to engage patients and families
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back_quickstart_full.pdf
    September 15, 2016 - In teach-back, you ask patients or family members to explain in their own words what they need to know … to validate (1) that you have explained medical information clearly and (2) that patients and/or familymembers have a clear understanding of what you have told them. … • Inform the patient and family about teach- back. •• Encourage patient and family participation in … this 1-page handout explains the goal of teach-back, the teach-back process, and the patient and family
  9. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2a.html
    June 01, 2010 - Support staff generally respectful and courteous National Core Indicators Family Survey Families … Experience Survey Families of children receiving HCBS   II. … Ability to select providers and support workers National Core Indicators Family Survey Familiesmembers of child/adolescent consumers Percentage of parents of health plan members who reported … Service outcomes (multiple items) National Core Indicators Family Survey Families with at
  10. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role1.html
    September 01, 2024 - of Americans have been affected by a diagnostic error experienced personally or by close friends and family … Only two of those goals explicitly mention patients and their family members (Figure 2, highlighted) … reasonable to assert that each goal would be enriched through meaningful engagement of patients and familymembers as valued members of the diagnostic team. … members’) input, goals, and concerns.
  11. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/gallbladder-booklet.pdf
    November 01, 2023 - Have a family member or friend bring yours if desired, since there is Wi-Fi (internet access) in the … ■ Ask a family member or friend to stay overnight when confusion can be worse. … ■ Have a family member or friend turn the TV off, especially at night so you can sleep. … ■ Have a family member or friend share photos or familiar objects to help with your memory. … So, even with home care, you or a family member may need to change some bandages.
  12. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/appendectomy-booklet.pdf
    November 01, 2023 - Have a family member or friend bring yours if desired, since there is Wi-Fi (internet access) in the … ■ Ask a family member or friend to stay overnight when confusion can be worse. … ■ Have a family member or friend turn the TV off, especially at night so you can sleep. … ■ Have a family member or friend share photos or familiar objects to help with your memory. … So, even with home care, you or a family member may need to change some bandages.
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/clinician-info-poster.pdf
    June 02, 2025 - Prepare for an Appointment A Guide for Clinicians How can you help patients and families prepare for … We are using two new tools to help patients and their families prepare for their appointments. … Address the issues on the Patient Prep Card. § Offer the Patient Note Sheet and a pen to patients or familymembers and tell them that you encourage them to write things down if they want. … Guide to Patient and Family Engagement in Primary Care Acrobat Accessibility
  14. www.ahrq.gov/patient-safety/reports/engage/appf.html
    March 01, 2017 - members. … Why Families for Patient Safety Yes No Suggestive Family engagement strategies … member. … members to improve their safety within the health care system. … Partnering with patients and families to design a patient- and family-centered health care system: recommendations
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.docx
    June 02, 2025 - Strategy 3: Bedside Shift Report (Tool 2) Strategy 1: Working with Patients & Families as Advisors [ … Conduct a verbal SBAR report with the patient and family. … Use words that the patient and family can understand. S = Situation. … Ask the patient and family what the goal is for the next shift. … O Guide to Patient and Family Engagement :: 1 Guide to Patient and Family Engagement image1.png image2
  16. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.pdf
    January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 3) Guide to Patient and Family Engagement :: 1 … Improving Discharge Outcomes with Patients and Families Evidence for engaging patients and families … Quality’s Transitions from Hospital to Home: IDEAL Discharge Planning process to engage patients and families … Discuss with the patient and family five key areas to prevent problems at home: 1. … Hospital discharge planning for frail older people and their family.
  17. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/nicutoolkit.pdf
    January 01, 2004 - Familiarize the Health Coach with local PCPs and family advocacy groups. … ■ Being accessible to families and NICU staff by phone, pager, or email. … ■ Determine, from families and health care team of the new patients, whether families need your help … ■ Review the diagnosis- and disease-specifc materials with the family. … Be careful to only coach the family and not do the scheduling for them.
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
    June 02, 2025 - Management Strategy Introduction The Medication Management strategy is an effort to engage patients and families … Staff within your practice will work with patients and their families to develop a complete and accurate … It will be important, though, to ensure that patients and their family members are fully engaged during … Guide to Patient and Family Engagement in Primary Care Sample Process for Medication Management Strategy … Conduct a medication reconciliation by reviewing the medication list with the patient and family members
  19. www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/index.html
    June 01, 2021 - Appendix A: Family Information Packet (continued) Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued) Appendix A: Family Information Packet (continued … unit (NICU) by creating a Health Coach Program, tools for coaches, and information for parents and families … These fact sheets can then be assembled into a packet for each family. … Appendix A: Family Information Packet .
  20. www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/index.html
    June 01, 2021 - Appendix A: Family Information Packet (continued) Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued) Appendix A: Family Information Packet (continued … unit (NICU) by creating a Health Coach Program, tools for coaches, and information for parents and families … These fact sheets can then be assembled into a packet for each family. … Appendix A: Family Information Packet .

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