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  1. Getting Ready (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/getting_ready.pdf
    May 01, 2017 - Patients and their family members or friends are important members of the care team. … � Support person: Arrange to have someone, such as a family member or a trusted friend, go with … All members of your care team—including your support person or family members—should clean their hands
  2. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/getting-ready.html
    August 01, 2017 - Patients and their family members or friends are important members of the care team. … Support person: Arrange to have someone, such as a family member or a trusted friend, go with you to … All members of your care team—including your support person or family members—should clean their hands
  3. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
    June 02, 2025 - The practice uses a family-centered approach to care, they assess CSHCN and the needs of their families … and the primary care provider (PCP) occurs as a result of family inquiry; PCP contacts with the family … the health and well-being of children and their families through a respectful family-professional partnership … for CSHCN and their families. … -Facilitate communication among PCP, family and others. 3) Build bridges among families and health, education
  4. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/chipra_16-p001-1-ef.pdf
    April 01, 2016 - Measure: Developmental Screening Follow-up: Follow-up with Patient Family After Developmental Screening … Measure: Developmental Screening Follow-up: Follow-up with Patient Family After Developmental Screening … The communication with the family has to effectively establish for the parent an understanding of the … members, and researchers. … Developmental screening referrals: child and family factors that predict referral completion.
  5. www.ahrq.gov/sites/default/files/2024-10/smucker-report.pdf
    January 01, 2024 - range of services for patients near the end of life, providing palliative care to patients and their families … caregivers, and medication dosing or handling errors by patients and family members. … or caregiver attitudes or disagreements with hospice care plans; • Family members overwhelmed with their … increases in patient weakness/debility; • Nonadherence to instructions given by the hospice team; • Familiesmembers or caregivers.
  6. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.docx
    May 01, 2017 - members, or others supporting the patient. … An acute situation that the physician or nurse, or patient or family members believe need immediate evaluation … Slide 17 SAY: The final safety element is patient and family engagement. … To engage patients and family in a rapid response system, units may consider including patient and familymember activation criteria for a rapid response in addition to patient- and family-specific instructions
  7. www.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
    August 01, 2022 - Designate an organizational contact person the patient and family can reach with questions or concerns … Consider whether a surrogate/family member should be present.   … Anticipate likely questions from the patient/family.   … Recognize that this is likely to be one in a series of discussions with the patient/family about the … Tell the patient/family what will be done now to care for the patient and how the event may impact his
  8. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-cusp.html
    May 01, 2017 - Patient and Family Engagement in the Surgical Environment This module focuses on patient and family … to engagement from the patient, family, and provider perspective. … Explain the importance of engaging patients and family members in the care of the surgical patient in … Determine the level of patient and family engagement at your own facility. … Distinguish between different methods of engaging patients and family members in the health care and
  9. www.ahrq.gov/patient-safety/reports/engage/interventions/medmanage-slides.html
    May 01, 2017 - Medication Management Patient and Family Engagement in Primary Care Slide 1: Medication Management … Patient and Family Advisory Councils (PFAC). Team-based Care. Medication Management. … Family engagement in care. Structured communication tools. … Develop a complete & accurate medication list Patients and family members bring all their medications … and practice has a formal approach to obtaining patient and family feedback.
  10. www.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
    August 01, 2022 - synthesis of best practices in the field, as informed by those most affected, including patients and families … of Public Health at George Washington University   Patient advocates provided patient and familymember perspectives while advising the national project team at every phase of CANDOR development, including … Patients and Family Members: Martin J.
  11. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_Final.pdf
    October 01, 2016 - and Engage Residents and Family Members Tool 1. … Family Toolkit/Tool 1 2 III. … Family Toolkit/Tool 1 3 IV. … Family Toolkit/Tool 1 5 5. … • Would you like to talk with someone else (such as a family member or doctor) about taking an antibiotic
  12. www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/coaching.html
    December 01, 2013 - Appendix A: Family Information Packet (continued) Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued) Appendix A: Family Information Packet (continued … The families must fully understand their infant's health condition and how to properly care for their … Determine, from families and health care team of the new patients, whether families need your help with … that families are not inundated with information that is not relevant to their infant. 
  13. www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/coaching.html
    December 01, 2013 - Appendix A: Family Information Packet (continued) Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued) Appendix A: Family Information Packet (continued … The families must fully understand their infant's health condition and how to properly care for their … Determine, from families and health care team of the new patients, whether families need your help with … that families are not inundated with information that is not relevant to their infant. 
  14. www.ahrq.gov/nhguide/index.html
    Engage Residents and Family This toolkit helps residents and family members participate in residents … Help Prescribing Clinicians Choose the Right Antibiotic Educate and Engage Residents and FamilyMembers
  15. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-2-slides.pptx
    June 02, 2025 - Identify the roles of patients and family caregivers within the care team. … and Family Caregiver Involvement Team Leadership Embrace patients and family caregivers as separate … Allow time for patients and family caregivers to ask questions. … Coordinating and communicating with other family members. … service-focused tasks that help facilitate the optimal healthcare experience for patients and their families
  16. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
    June 02, 2025 - Tips for Going Home Patients and families at [insert hospital name] wrote these tips to help you get … ready to go home: [Use patient and family advisors to tailor this list to your hospital.] … Use this checklist to see what information you still need from us as you or your family member prepare … My family or someone close to me knows I am coming home and knows the next steps in my care. … Strategy 1: Working with Patients & Families
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
    April 01, 2016 - ■ Tell the patient/family that the organization will conduct an Event Investigation and Analysis to … ■ Ensure that the family is treated compassionately and provided with the necessary resources to help … ■ Consider whether a surrogate/family member should be present. … ■ Recognize that this is likely to be one in a series of discussions with the patient/family about … If the Event Was Preventable (Due to Error) ■ Tell the patient/family what should have happened.
  18. www.ahrq.gov/antibiotic-use/long-term-care/safety/teamwork.html
    June 01, 2021 - Teamwork and Communication – Facilitator Guide (DOCX, 2.2 MB) Poster – Talking With Residents and FamilyMembers About Antibiotics  (PDF, 216.3 KB KB) Poster – Talking With Residents and Family Members About … Urinary Tract Infections  (PDF, 115 KB) Poster – Talking With Residents and Family Members About Respiratory
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/partnering-1.pdf
    May 01, 2016 - patient-centered care requires providers and practices to forge strong partnerships with patients and families … Their PAC was composed of patients, family members, practice staff, and primary care providers working … investment.9–16 PACs and PFACs are now moving to the primary care setting to engage patients and families … Partnering with patients and families to enhance safety and quality: a mini toolkit. … National agenda for action: patients and families in patient safety.
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.pdf
    May 01, 2017 - by the primary clinical staff caring for the patient but may also include activation by patients, familymembers, or others supporting the patient … • An acute situation that the physician or nurse, or patient or family members believe need immediate … family member activation criteria for a rapid response in addition to patient- and family-specific … to communicate with the family during the response, and providing ongoing reassurance.

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