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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.html
March 01, 2017 - Tools
Slides 9–21
Video 1.4: Communication Tools
Communicating With Residents and Family … Members
Slides 23–26
Video 1.2: Communication and Engaging the Family
Addressing Challenges … Topic: Communicating With Residents and Family Members
Method: Have staff sit in groups of three … members? … Ask staff about the best way to transparently inform the resident's family about what happened.
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www.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … In teach-back, you ask patients or family members to explain in their own words what they need to know … is a strategy for you to validate that you have explained information clearly and that patients and family … members clearly understand what you have told them. … Teach-back is a proven strategy to ensure patients and their families clearly understand information
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www.ahrq.gov/patient-safety/reports/engage/choosing.html
April 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … Be Prepared To Be Engaged
This strategy provides patients and family members with a card (the Be Prepared … strategy helps you validate that you have explained medical information clearly and that patients and family … members understand what you have told them. … This strategy can help improve communication between team members and with the patient and family.
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www.ahrq.gov/innovations/will-work/appendix3.html
February 01, 2021 - members. … Most important, all recognized that rounding with families would provide an immediate benefit to the … It’s a matter of convincing faculty that involving families would lead to better decisionmaking. … [It was the] best way for actual decisions that got made and enacted for families. … It was good for the patients, the families, the physicians, and the staff.
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www.ahrq.gov/patient-safety/settings/esrd/resource/engagement.html
December 01, 2014 - Patient and Family Engagement
ESRD Toolkit
The Patient and Family Engagement module of the … to recognize and overcome obstacles to patient engagement, explains how to engage patients and their families … infection reduction, and helps your facility determine next steps to better engage patients and their families … Presentation Slides [ Microsoft PowerPoint version - 18.05 MB ]
Facilitator Notes [ Patient and Family … modules are:
Creating a Culture of Safety
Clinical Care
Using Checklists and Audits
Patient and Family
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/improving_diagnosis_flyer.pdf
April 01, 2019 - This guide encourages hospital patients and family members to be
involved in their care. … quality of care:
■ Encourage patients and family members to participate as advisors.
■ Promote better … communication among patients, family members, and health care professionals from the
point of admission … change-of-shift reports.
■ Engage patients and families in discharge planning throughout the hospital … Patients and families who engage with providers ask good questions and help
reduce the chance of mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/Improving_diagnosis_flyer.pdf
April 01, 2019 - This guide encourages hospital patients and family members to be
involved in their care. … quality of care:
■ Encourage patients and family members to participate as advisors … ■ Promote better communication among patients, family members, and health care professionals from the … ■ Engage patients and families in discharge planning throughout the hospital stay. … Patients and families who engage with providers ask good questions and help
reduce the chance of mistakes
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www.ahrq.gov/patient-safety/reports/engage/start.html
July 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … Make Patients and Family Members Aware of the Changes
Inform patients and their families about what … the practice is implementing and what the patients’ and families’ roles are in the process. … members’ roles in ensuring safe and effective care. … Identify global patient safety and patient and family engagement outcomes.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/020-contact-info-sheet.docx
October 01, 2024 - Contact Precautions:
Information Sheet for Patients and Families
Contact Precautions refers to the use … BEFORE YOUR VISIT
Step 1:
Before you visit your family member in their room, it is important to wash … Safety Program for MRSA Prevention | ICU & Non-ICU Contact Precautions Info Sheet for Patients and Family … Safety Program for MRSA Prevention | ICU & Non-ICU Contact Precautions Info Sheet for Patients and Family
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www.ahrq.gov/hai/cauti-tools/archived-webinars/engaging-nurse-physician-patient-slides.html
August 01, 2018 - "Patient and family engagment is defined as patients, families and their representatives, and health … Carman et al., 2013, Health Affairs
Images: 3 photos of patients and families engaging with health … through joint planning and evaluation
Shared planning and decision-making (doing things with patients-families … Slide 52
Selected Resources For Engaging Patients and Families as Partners in Safety
AHRQ CUSP … Slide 62
Next Steps:
Assess your ICU’s level of engagement of nurses, physicians and patients/families
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www.ahrq.gov/topics/index.html?page=1
January 01, 2012 - Patient and Family Engagement A set of behaviors by patients, family members, and health professionals … and a set of organizational policies and procedures that foster both the inclusion of patients and family … members as active members of the health care team and collaborative partnerships with providers and
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
September 01, 2022 - Communicating with Patients and Families around Antibiotic Decisions - Slides
Communicating With Patients … and Families About Antibiotic Decisions
Ambulatory Care
AHRQ Safety Program for Improving Antibiotic … No. 17(22)-0030
September 2022
Communicating With Patients and Families
AHRQ Safety Program for Improving … Care
10
Third Scenario – Concern
Friend or Family Member With Different Management
Problem … : Another clinician has prescribed antibiotics for a family member who sounds like they have similar
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www.ahrq.gov/patient-safety/patients-families/engagingfamilies/howtogetstarted/index.html
December 01, 2017 - and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families … How patient and family engagement can benefit your hospital. … How senior hospital leadership can promote patient and family engagement. … specific advice and suggestions on how senior leaders can create a supportive environment for patients and families … users can implement any of the following Guide strategies:
Strategy 1: Working With Patients and Families
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www.ahrq.gov/patient-safety/reports/engage/interventions/handoff-slides.html
May 01, 2017 - Warm Handoff
Patient and Family Engagement in Primary Care
Slide 1: Warm Handoff
AHRQ Guide … Patient and Family Advisory Councils (PFAC).
Team-based Care.
Medication Management. … Family engagement in care.
Structured communication tools. … Strategy to encourage bi (or tri) directional communication with patients, family members and the care … Engage all members in team-based care, including patients and families.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - The use
of unqualified interpreters—such as a family member, friend, or unqualified staff member—is … choose from among the options, not
to make the decision for them.
› Recognize that in many cultures, family … members are deeply involved
in health decisions. … Involve extended family members, when appropriate,
in shared decisionmaking and when planning care. … Gently ask
patients or family members
to convey the information in
their own words to make sure
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex14.html
July 01, 2018 - Guide to Patient and Family Engagement
Exhibit 14. … Organized by Component
Previous Page Next Page
Table of Contents
Guide to Patient and Family … Protocol
Guide component
Main topics covered
Component 1: Patient and family … Component 2: Patient and family "organizational partnership"
Information about programs. … Descriptions of patient/family members' roles.
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www.ahrq.gov/patient-safety/reports/engage/results.html
March 01, 2017 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Results … member or friend with them to the appointment, particularly if expecting bad news. … The provider can be a coach or instructor to empower patients and family members to be engaged in their … Care team models, including approaches to frame the patient and family members as part of the care team … members as advisors, board members, or active participants in their care.
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www.ahrq.gov/antibiotic-use/long-term-care/improve/discuss-concerns.html
June 01, 2021 - Try using the DESC technique when conflicts develop with residents and/or their family members. … members about several different topics. … Poster – Talking With Residents and Family Members About Antibiotics (PDF, 216.3 KB)
Poster – Talking … With Residents and Family Members About Urinary Tract Infections (PDF, 115 KB)
Poster – Talking With … Residents and Family Members About Respiratory Tract Infections (PDF, 117.3 KB)
Poster – DESC Technique
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=22
September 13, 2023 - Hospital
Interpreter services
H-IN5
Patient used friend or family … member as interpreter
Adult
Hospital
Interpreter services … Hospital
Interpreter services
H-IN8
Patient used friend or family … member as interpreter (same as H-IN5)
Adult
Hospital
Interpreter services … members as interpreters because that was what patient preferred
Adult
Hospital
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Becker_3.pdf
January 09, 2008 - family sizes, along with geographically dispersed family members, make it difficult to provide … These demographic trends
highlight the need for innovative support systems for family members and their … and friends to aging family members. … Of the two caregivers, one gave access to their blog to family members. … Digital family
portraits: Supporting peace of mind for extended
family members.