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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/guide.docx
March 01, 2017 - Explain the importance of engaging residents and family members
· Describe different methods to engage … residents and family members in safety initiatives, especially in the area of reducing infections due … · Video1.2: Communication and Engaging the Family
Communicating With Residents and Families: Ideas … of residents and families. … Discuss ways your facility successfully communicates with residents and families.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-engagement-ed.pptx
September 01, 2014 - Describe examples of engaging patients and families in CAUTI prevention in the ED. … through joint planning and evaluation
Shared planning and decision-making (doing things with patients-families … , family members and staff:
Concerns/fears: What are the unique concerns or issues? … How might family members be engaged in other care decisions? … presence policies
Key messages: Patients and their family members can effectively impact patient outcomes
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex11.html
July 01, 2018 - Guide to Patient and Family Engagement
Exhibit 11. … Skills, and Abilities
Previous Page Next Page
Table of Contents
Guide to Patient and Family … Description
Who is involved
Outcomes measured
Engaging and supporting patients and families … members to track medications and health records 190-192 , 195,196
Providing patients with daily … Accessing health information 182
Establishing an information resource center for patients and families
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
June 02, 2025 - • Communicating to Improve Quality strategy and tools
– What are we asking patients and families to … Patient and family engagement:
• Creates an environment where patients, families,
clinicians, and … members as:
– Members of the health care team
– Advisors working with clinicians and leaders to improve … members)
• Aware that hospital staff are busy and may not
want to bother you
• Want to provide … (continued)
• [Insert 1 to 2 experiences from real patients or family
members:
– Live presentation
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/section5part2.html
January 01, 2020 - Stakeholders can include patients and their family members, physicians, nurses, other clinical personnel … member. … Go through the experience just as the patient and family member would. … Finally, between the two of you (patient and family member), make a list of any issues you identified … But family members and patients rarely understand professional turf boundaries.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/patientandfamilyengagement_slides.pptx
September 03, 2014 - , family members, clinicians and facility staff work together as partners to improve the quality and … Patients and family members take part in changes and improvements by providing input from their point … It is valuable for the facility to invite patients and family members to give feedback about their experiences … Some of these relationships are visible in the facility, such as the patient family members and informal … However, other family members and caregivers play important roles but will never come to the facility
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6q.html
June 01, 2014 - After-Death Bereaved Family Member Interview
Care Coordination Measure Mapping Table
Measurement … Member Interview
Purpose: To assess the quality of end-of-life care from the perspective of the family … members of decedents who were under hospice care reported fewer problems, a higher rating of care, and … Validation of toolkit After-Death Bereaved Family Member Interview. … Toolkit of instruments to measure end-of-life care (TIME): After-Death Bereaved Family Member Interview
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/pfcc.html
June 01, 2018 - Chartbook on Person- and Family-Centered Care
Person- and Family-Centered Care
Previous Page … Person- and Family-Centered Care
Summary of Trends
Measures of Person- and Family- Centered Care … Making quality care more affordable for individuals, families, employers, and governments by developing … In partnership with patients, families, and caregivers—and using a shared decision-making process—develop … Enable patients and their families and caregivers to navigate, coordinate, and manage their care appropriately
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 02, 2025 - Use the checklist to see what information you still need from us as you or your family member prepare … Tips for Going Home
Patients and families at [insert hospital name] wrote these tips to help you get … ready to go home:
[Use patient and family advisors to tailor this list to your hospital.] … How do I make sure my family or someone close knows what I need when I get home? … How can friends or family members help me at home?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
June 02, 2025 - Use the checklist to see what information you still need
from us as you or your family member prepare … Tips for Going Home
Patients and families at [insert hospital name] wrote these tips to help
you get … Involve your friends or family in ways
that you wish. … • How can friends or family members help me at home? … My doctors or nurses answered questions that are important to me and my family.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/end-of-life/end-of-life-care-survey-english.pdf
December 03, 2024 - During the last month of life, did your family
member have any pain? … Did your family member get as much help with
pain as he or she needed? … Where was your family member when he or
she passed away? … My family member had no health
conditions
I did not know my family member’s
health conditions
29 … Was your family member of Hispanic or
Latino origin or descent?
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www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/packet/index.html
December 01, 2013 - Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued … A Health Coach helps families/caregivers adjust to working directly with the health care providers as … When infants are born before their due date or with health problems, families often need help managing … Since they spend the first part of their lives in the hospital, the babies and their families may find
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www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/packet/index.html
December 01, 2013 - Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued) … Appendix A: Family Information Packet (continued)
Appendix A: Family Information Packet (continued … A Health Coach helps families/caregivers adjust to working directly with the health care providers as … When infants are born before their due date or with health problems, families often need help managing … Since they spend the first part of their lives in the hospital, the babies and their families may find
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www.ahrq.gov/diagnostic-safety/tools/index.html
June 01, 2025 - This guide encourages hospital patients and family members to be involved in their care. … quality of care: Encourage patients and family members to participate as advisors. … Promote better communication among patients, family members, and health care professionals from the point … Engage patients and families in discharge planning throughout the hospital stay. … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families offers
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
September 01, 2022 - Communicating with Patients and Families around Antibiotic Decisions - Slides
Communicating With Patients … and Families About Antibiotic Decisions
Ambulatory Care
AHRQ Safety Program for Improving Antibiotic … No. 17(22)-0030
September 2022
Communicating With Patients and Families
AHRQ Safety Program for Improving … Care
10
Third Scenario – Concern
Friend or Family Member With Different Management
Problem … : Another clinician has prescribed antibiotics for a family member who sounds like they have similar
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/become-an-advisor.docx
May 01, 2017 - Are you thinking about becoming a patient and family advisor? … I am ready to be a patient and family advisor when—
· I am willing to talk about the positive and negative … care experiences I had as a patient or family member of a patient … members.
· I am willing to think beyond my own personal experiences.
· I can bring a positive attitude … Adapted from resources from the Institute for Patient- and Family-Centered Care, Bethesda, MD.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
August 01, 2010 - Patient and family engagement encompasses behaviors
by patients, family members, clinicians, and hospital … Engagement :: 7
• Negotiating interactions with family members. … Families are complicated,
and it may be difficult for nurses to know which family members should be … present at bedside shift report and how to interact with those family members. … advisors acting out the
roles of patient and family
member.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pfengagement-material-guide.docx
May 01, 2017 - Overview
Defining Patient and Family Engagement and its Benefits
· Slides 4-7
Patient and Family Expectations … Members
· Slides 19-21
Opportunities for Patient and Family Engagement in Your Facility*
· Slides 22 … engagement within the facility and ways to facilitate and motivate staff to engage patients and families … Members
Method: Hand out slides 19-21 and facilitator notes at meeting and ask all attendees to review … Encourage the team to suggest another way to engage patients and families within your facility if they
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
August 01, 2010 - Patient and family engagement encompasses behaviors by patients, family members, clinicians, and hospital … Negotiating interactions with family members. … Families are complicated, and it may be difficult for nurses to know which family members should be present … at bedside shift report and how to interact with those family members. … advisors acting out the roles of patient and family member.
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyapa.html
July 01, 2018 - How, if at all, does patient and family engagement relate to patient- and family-centered care? … What can family members do? … What can patients and family members do? … Did this differ for different types of patients, family members, or providers? … engagement seem to resonate most with patients and families?