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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.pdf
    May 16, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 7) Guide to Patient and Family Engagement … Key points about your hospital experiences When you or your family member was in the hospital, what … When you or your family member was in the hospital, what things did not go well? … What improvements would you suggest to make things better for other patients and families? … Adapted from University of Washington Medical Center, Patient and Family Centered Care and Education
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.pdf
    May 28, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 12) Guide to Patient and Familyfamily advisors Bringing the perspectives of patients and families directly into the planning, delivery … • Invite two or three patient and family members to a team meeting to discuss their hospital stay … with patients and families to explore how your unit welcomes patients and families and encourages … rooms, the family lounge, and other areas visible to patients and families.
  3. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/baker-report.pdf
    April 01, 2012 - Combined, inclusion of patients and patient family members in the care team and preparation through … Research, however, has yet to specify how to include patients and their family members as part of the … care team, how to train patients and their family members to be effective team members, what this … Because we were providing significant compensation for participation, only two family members were … member that had experienced a medical mistake.
  4. www.ahrq.gov/patient-safety/reports/issue-briefs/dxsafety-reimagining-healthcare-teams-6.html
    July 01, 2023 - members or other support people, works to establish shared goals that reflect patient and family priorities … The patient and their family member or other support person have rapport with the clinician. … The clinician may also serve as the liaison between patients, their family members, other support people … The AI clearly communicates its outputs to patients, their family members or other support people, and … provide daily summaries about fall risk and near falls and notify family members or the clinician if
  5. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-reimagining-healthcare-teams-6.html
    July 01, 2023 - members or other support people, works to establish shared goals that reflect patient and family priorities … The patient and their family member or other support person have rapport with the clinician. … The clinician may also serve as the liaison between patients, their family members, other support people … The AI clearly communicates its outputs to patients, their family members or other support people, and … provide daily summaries about fall risk and near falls and notify family members or the clinician if
  6. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.docx
    February 10, 2011 - & Families as Advisors (Tool 12) Strategy 1: Working with Patients & Families as Advisors [Type text … With Patient and Family Advisors O Guide to Patient and Family Engagement :: 1 Guide to Patient and … Invite two or three patient and family members to a team meeting to discuss their hospital stay. … patients and families to explore how your unit welcomes patients and families and encourages their participation … rooms, the family lounge, and other areas visible to patients and families.
  7. www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
    December 01, 2017 - stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient and Family … and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families … care and the foundation of partnerships between the patient, family, and clinicians. … members should be involved in their care. … Strategy 1: Working With Patients and Families as Advisors Strategy 3: Nurse Bedside Shift Report
  8. www.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
    November 01, 2018 - ® Measures The CAHPS Nursing Home Surveys assess the experiences of nursing home residents and familymembers: The Long-Stay Resident Instrument captures both quality of life and quality of care from … The Family Member Instrument is designed to gather information from family members who have had direct … In addition to asking for an overall rating of care, this questionnaire asks family members to report … Whether the nursing home provides families with information and encourages their involvement.
  9. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/iowa-template-appendix1.pdf
    February 02, 2021 - University of Iowa Stead Family Children’s Hospital: Written Family Discharge Instructions Template Example … these numbers: University o f Iowa Hospitals and Clinics (800) 777-8442 University o f Iowa Stead Family … Are you or a family member having trouble staying tobacco free? … University of Iowa Stead Family Children’s Hospital: Written Family Discharge Instructions Template … University of Iowa Stead Family Children’s Hospital: Written Family Discharge Instructions Template
  10. www.ahrq.gov/sites/default/files/wysiwyg/sdm/share-approach/05-SHARE-Cultural-Competence.pdf
    October 25, 2024 - The use of unqualified interpreters—such as a family member, friend, or unqualified staff member—is … > Recognize that in many cultures, family members are deeply involved in health decisions. … Involve extended family members, when appropriate, in shared decision making and when planning care
  11. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/readiness.html
    May 01, 2017 - Readiness To Partner With Patient and Family Advisers - Patient and Family Engagement in the Surgical … advisers when— |___| I believe in the importance of patient and family participation in planning and … at the program and policy level. |___| I believe that the perspectives and opinions of patient and familymembers bring a perspective to a project that no one else can provide. |___| I believe that patients … , family members, staff, and clinicians can look beyond their own experiences and issues to come up with
  12. www.ahrq.gov/nursing-home/resources/covid-19-fact-sheet.html
    February 01, 2021 - COVID-19 and Nursing Homes - What Residents and Family Need to Know Resource: COVID-19 and Nursing … Homes - What Residents and Family Need to Know (PDF, 295 KB)  ​This fact sheet summarizes visitation … steps nursing home staff and administration should be taking, residents' rights, things residents and families … Source: National Consumer Voice Topic(s): Safe Operations; Patient-Centered Care Audience(s): FamilyMembers; Residents Format: PDF
  13. Slide 1 (ppt file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/health-literacy-pfe-070913.ppt
    July 01, 2013 - Use strategies to educate patients and family members about catheter harms. … member requests an indwelling urinary catheter because the patient and/or family does not want the patient … If you/your family member needs to get out of bed for any reason, we will see him/her every hour and … ” * Scenario 2—a patient or family member wants the patient to have an indwelling urinary catheter … Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: A
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pfengagement-senior-checklist.docx
    May 01, 2017 - Conduct “safety” care conferences and individual meetings with patients and family members to specifically … Provide opportunities to educate patients and family members concerning the surgical safety programs. … Include patients and family members on the teams that are developing patient education. … or family members to share their success stories with management and other teams. … members.
  15. www.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
    November 01, 2018 - More advanced practices can integrate patients and family members into their quality improvement teams … Another advanced strategy for partnering with patients and families is forming a Patient and Family Advisory … Support patient and family engagement in their own evidence-based care Clinicians and other team members … at home is often critical to following through on care plans, practices can invite patients to bring familymembers or friends with them.
  16. www.ahrq.gov/sites/default/files/2024-07/congdon-magilvy-report.pdf
    January 01, 2024 - home, the sampling plan allowed for oversampling of family members compared with residents. … One family member asserted, “I would like to see how the staff work with each other, too. … Family members and residents needed to feel confident that residents are safe and secure. … The family involvement domain reflects the value of family members being physically present, monitoring … making a selection of the best nursing home for their family member.
  17. www.ahrq.gov/teamstepps-program/welcome-guides/caregivers.html
    July 01, 2023 - Welcome Guide for Patients and Family Caregivers Welcome to the TeamSTEPPS ® 3.0 curriculum. … members, friends, or neighbors who care for them (hereafter referred to as "family caregivers" in this … While TeamSTEPPS tools were primarily created for healthcare workers, patients and family caregivers … Patients and family caregivers should be directly involved in care teams’ discussions. … You, as the patient or family caregiver, are a member of the team.
  18. www.ahrq.gov/patient-safety/resources/resdesign-tool/tkformc.html
    August 01, 2016 - Confirmation Letter for Patient/Family Focus Group Previous Page Next Page … Confirmation Letter for Patient/Family Focus Group Form D. … Patient/Family Focus Group Facilitator Questionnaire Form E. … member for agreeing to participate in _________________ focus group on improving patient care on ___ … member will each receive snacks and $ ________ cash. 
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.pdf
    May 13, 2013 - Engagement About the Guide to Patient and Family Engagement The Guide to Patient and Family Engagement … , as it was developed, implemented, and evaluated with the input of patients, family members, clinicians … and family members as advisors at the organizational level • Strategy 2: Communicating to Improve … Quality helps improve communication among patients, family members, clinicians, and hospital staff … members in the transition from hospital to home To get started with engaging patients and families
  20. www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
    October 01, 2023 - Why are friends and family members included as interpreters? … Testing has shown that respondents often include friends and family members as interpreters even when … During this hospital stay, how often did you use a friend or family member as an interpreter when you … During this hospital stay, how often did you use a friend or family member as an interpreter when you … During this hospital stay, did you use friends or family members as interpreters because that was what

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