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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-material-guide.html
May 01, 2017 - Slides 11-18
General Communication Methods for Engaging Patients and Family Members
Slides … define patient and family engagement, and compare definitions with slides 4-5. … engagement within the facility and ways to facilitate and motivate staff to engage patients and families … Members
Method: Hand out slides 19-21 and facilitator notes at meeting and ask all attendees to review … Encourage the team to suggest another way to engage patients and families within your facility if they
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP-Patient-Family-Engagement.pptx
May 01, 2013 - Discuss how to communicate an adverse event to a patient and family members
Learning Objectives
The … to improve the quality and safety of hospital care
Involves patients and family members as:
Members … Advisors1
Invite two or three patients and family members to a team meeting to discuss their hospital … member cannot understand you
Help the patient and family understand the diagnosis, condition, and next … IDEAL Discharge Planning is an effective tool for ensuring patient and family member engagement and
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www.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html
April 01, 2018 - care office, or other setting, time is often limited and patients and family members who have prioritized … For Hospital Staff
Family-Centered Rounds Toolkit
The Family-Centered Rounds (FCR) Toolkit is a collection … Use this module to help patients and family members understand what's happening during the patient's … For Long-Term Care Facility Staff
Toolkit To Educate and Engage Residents and Family Members
This … members and helps residents and family members participate in their care.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/ptfamcare-slides.pptx
January 01, 2017 - For you as a family member? … inclusion of patients’ family members in bedside care, may help fulfill the needs of patients’ families … and optimize family members’ adaptation to critical illness
1. … members. … member.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-slide-set.pptx
May 01, 2017 - patients and family members
Explain the importance of engaging patients and family members
Determine … Discourages family member presence before and after surgical procedures
Recommendations for Patient … When possible, encourage family member inclusion before and after surgery
Measuring baseline … Member
Understanding of the importance of family involvement in preoperative and postoperative care … Methods of Engaging Patients and Family Members
Patient and Family Engagement | ‹#›
AHRQ Safety
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www.ahrq.gov/patient-safety/reports/engage/interventions/medmanage.html
June 01, 2023 - Simple list that is used by practice staff who engage with the patient and/or family member during preparation … members. … member. … member. … member.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/patient-family-engagement-ed-slides.html
December 01, 2017 - Describe examples of engaging patients and families in CAUTI prevention in the ED. … as patients, families, their representatives, and health professionals working in active partnership … advisors to serve on ED safety and quality performance improvement teams
Images: Three photos of families … patients, family members and staff:
Concerns/fears: What are the unique concerns or issues? … resources to support the work
Recognize accomplishments and progress
Educate staff and patients/families
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/module-5-slides.pptx
March 01, 2017 - care (LTC) facilities
Explain the importance of engaging residents and family members
Describe different … say
Help residents articulate concerns
Get a translator’s assistance if the resident or family member … HOW will the changes impact me, as a family member?
WHEN will the changes be implemented? … Engagement | ‹#›
29
Engagement Using Resident and Family Advisers7
Residents and their family members … and family members to a team meeting to discuss their experiences
Ask residents and families to give
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily1.html
July 01, 2018 - The Guide will comprise tools, materials, and/or training for patients, family members, health professionals … members in their care, encourage the involvement of patients and family members in improving quality … members, and outline the steps needed to implement changes. … Our working definition was as follows:
A set of behaviors by patients, family members, and health … members as active members of the health care team and collaborative partnerships with providers and
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
April 30, 2013 - Patient and family engagement encompasses behaviors by patients, family members, clinicians, and hospital … A family member described the usefulness of the white board by saying, “Most of the questions are already … Other patients or family members may:
Engaging patients and families through effective communication … (e.g., exposure to infections), or the emotional response of the family member.20 Clinicians may also … Patients' and relatives' experiences and perspectives of 'good' and 'not so good' quality care.
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/become-an-adviser.html
July 01, 2023 - AHRQ Safety Program for Perinatal Care
Are you thinking about becoming a patient and family advisor … I am ready to be a patient and family advisor when—
I am willing to talk about the positive and negative … care experiences I had as a patient or family member of a patient. … members. … Adapted from resources from the Institute for Patient- and Family-Centered Care, Bethesda, MD.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-dec2014.pptx
January 01, 2014 - family members in the care team should:
Yield better communication between providers and patients/families … members as part of the care team
Train patients and their family members to be effective team members … /Family Focus Groups
47 total patients/family members
18 pregnant
28 had experienced a medical error … Listening to the order, asking the charge nurse how to spell the drug's name, asking the family member … patient/family member knowledge
Curious if learning would transfer
GBS positive
Management of family
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_11_PPT_508.pdf
June 11, 2013 - members,
clinicians, and staff
12 Strategy 1: Working Wth Patient and Family Advisors Training ( … patient and family advisors
– Think about patients or family members who:
• Share insights and experiences … family advisors
• Patients and family members as:
– Essential members of the health care team
– … asks family members who experienced a
complicated surgical procedure with their adult son to
join … members
38 Strategy 1: Working With Patient and Family Advisors Training (Tool 11)
Identifying
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
April 30, 2013 - Safety is a
resource to help hospitals develop effective partnerships with patients and family
members … Patient and family engagement encompasses behaviors
by patients, family members, clinicians, and hospital … A family member
described the usefulness of the
white board by saying, “Most of
the questions are … (e.g., exposure to infections), or the emotional response of the family
member.20 Clinicians may also … Patients' and relatives' experiences and perspectives of 'good'
and 'not so good' quality care.
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www.ahrq.gov/hai/tools/perinatal-care/modules/teamwork/pf-advisers.html
May 01, 2017 - Involves patients and family members as—
Members of the health care team. … Patients and family members who received care at this hospital and want to help improve care experiences … Better experiences of care for patients, family members, clinicians, and staff. … Slide 29: Working With Patient and Family Advisors
Patients and family members as—
Essential members … members.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
March 06, 2013 - members. … Or you may be asked to speak to a group of patients and
family members about becoming advisors. … important for patients and family members to
participate in changes and improvements. … member got good quality care in the
hospital. … You also may be able to think of times when
you or your family member did not get good quality care.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/patient-family-centered-care-transcript.html
December 01, 2017 - So, it's not the patient that's in bed 202 today or their family member who's pacing the hall, it's a … patient or a family member that have been in your facility that understand the workings of it, that … those really do involve the family member who's pacing the hall and the patient in Room 202. … How often do we say, "You know, I'd like to talk to that family member, but I really have rounds to make … Well, there were times when the family member was willing, but the patient really didn't want that to
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.pdf
March 13, 2013 - members.* Patient and family engagement creates an
environment in which clinicians, hospital staff … members
Rounding connects senior leaders and board members with patients and families
and signals … members. … and family engagement
Serve as role models for engaging in partnerships with patients and family members … communication with patients and family members
Involve patients and families in the development of
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/engage/rfe-role-leader.pdf
March 01, 2017 - Involving residents and
family members in harm prevention efforts—
• Promotes a comprehensive approach … • Establish a relationship with residents and their
family members so you can understand their
needs … • Ask residents and family members to provide
feedback on their experiences. … • Recruit, orient, and support residents and family
members to serve on councils. … • Provide education to help residents and
family members build skills, knowledge, and
confidence to
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
March 06, 2013 - members. … Or you may be asked to speak to a group of patients and family members about becoming advisors. … important for patients and family members to participate in changes and improvements. … member got good quality care in the hospital. … You also may be able to think of times when you or your family member did not get good quality care.