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teamstepps.ahrq.gov/patient-safety/reports/engage/medlist.html
October 01, 2022 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide to Improving … The Create a Safe Medicine List Together strategy engages patients and families to actively participate … Staff within your practice will work with patients and their families to develop a complete and accurate … Medication safety in primary care requires a team approach, engaging the patient and his or her family
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
September 14, 2017 - synthesis
of best practices in the field, as informed by those most affected, including patients and families … George Washington University
CANDOR ACKNOWLEDGMENTS
Patient advocates provided patient and family … member perspectives while advising the national
project team at every phase of CANDOR development, … )
Patients and Family Members:
- Martin J.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
December 01, 2022 - From 2014 to 2017, families were asked whether anyone age 5 and above in their family spoke a
language … Nonelderly families included families in which at least one person was under age 65. … This analysis did not include elderly families in which all people were age 65 years
or above. … members. … members’ ability to receive treatment
and receive it without delay.
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teamstepps.ahrq.gov/antibiotic-use/long-term-care/safety/teamwork.html
June 01, 2021 - Teamwork and Communication – Facilitator Guide (DOCX, 2.2 MB)
Poster – Talking With Residents and Family … Members About Antibiotics (PDF, 216.3 KB KB)
Poster – Talking With Residents and Family Members About … Urinary Tract Infections (PDF, 115 KB)
Poster – Talking With Residents and Family Members About Respiratory
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teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - Further, messages from patients, their family caregivers, and nonclinical staff are often less attended … Patient and family caregiver
Ask both the patient and a designated family caregiver to repeat the schedule … Use virtual meetings to allow designated family members to participate without being physically present … These communication styles may also differ from those of patients and family caregivers. … The patient and her family decide they no longer want aggressive measures taken and request that the
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - How does the culture support or inhibit disclosing information to staff, patients, and families when … Engaging patients and family members as soon as possible following the event to secure their unique and … As time passes, patients and families start to develop distrust of the organization and might believe … Resources available to help your organization engage patients and families include:
AHRQ's Guide to … Support of the patient and family—providing patients and families with honest and transparent information
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teamstepps.ahrq.gov/cahps/surveys-guidance/hospice/index.html
December 01, 2023 - information on patient/caregiver experiences that can be publicly reported to beneficiaries and their family … members to help them select a hospice program,
Support hospices with their internal quality improvement … following measures of patient experience:
Hospice team communication
Getting timely care
Treating family … member with respect
Providing emotional support
Providing support for religious and spiritual beliefs … members in hospice care.
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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
June 01, 2023 - Did anyone ask the patient and family caregivers for their perspectives? … Consider the impact of your actions and recommendations on the patient and family. … Ask yourself, if this were my family member, would I think the same way? … Diagnostic reflective practice includes action, including communicating with the patient and family caregivers
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/impguide.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Conducting ongoing communications and education with staff, patients, and families about the organization's … Engaging staff, patients, and families in the planning, implementation, and evaluation of the CANDOR … improved patient safety outcomes, and improved patient satisfaction scores by engaging patients and families … The organization should also incorporate the perspectives and input of patients and family members in
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
May 01, 2023 - To promote stronger engagement, AHRQ developed a
guide to help patients, families, and health professionals … -Patient-and-Family-
Partnership-Councils-and-Beyond-Primer.pdf
This workbook is designed to spark … dialogue and generate next steps for partnering with
patients and families. … Guide to Patient and Family Engagement in Hospital Quality and Safety
5. … Patient- and Family-Centered Care Organizational Self-Assessment Tool
6.
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teamstepps.ahrq.gov/patient-safety/reports/engage/strategies.html
April 01, 2018 - Español
FAQs
Home
Patient Safety
Engaging Patients and Families … Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide to Improving … Evidence-Based Strategies To Engage Patients and Families To Improve Patient Safety
This … is composed of four evidence-based strategies that promote meaningful engagement with patients and families
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teamstepps.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - members or friends. … Do not defer to the patient's wishes that friends or family members interpret for you. … The patient has a right to have a friend of family member interpret for them. … So instead of deferring to a patient's wish that friends or family members interpret, have both interpreters … You can start doing this by encouraging your patients to have a trusted family member or friend with
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - Having a family member, minor child, friend, or unqualified staff member interpret is not advisable. … When a family member interprets, the person may impose personal views of your patient's health, and this … Using family members may not be advisable because they may editorialize. … Gently ask patients or family members to convey back in their own words. … Try to involve extended family members when planning care.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/implementing-guide.pdf
March 01, 2017 - engagement
• Developing resident councils
Tools and resources to engage residents and family members … members. … member requests that an indwelling urinary catheter be inserted, it is
important to consider alternatives … and families. … Kaiser Family Foundation.
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teamstepps.ahrq.gov/evidencenow/tools/keydrivers/description.html
October 01, 2020 - In some practices, patients and patients’ family members have been productive members of the QI Team. … Support patient and family engagement in their own evidence-based care
Clinicians and other team members … members or friends with them. … More advanced practices can integrate patients and family members into their quality improvement teams … Another advanced strategy for partnering with patients and families is forming a Patient and Family Advisory
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Support patients, families, and caregivers.
Reduce litigation frequency and costs. … The goals of the CANDOR process are to demonstrate respect for the patients, families, and caregivers … traditional response to harm events involves little to no involvement of, or communication with, patients and families … With the CANDOR process, the organization proactively addresses patient and family needs.
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teamstepps.ahrq.gov/antibiotic-use/long-term-care/improve/index.html
September 01, 2021 - Collection of Specimens
Discussing Concerns with Antibiotic Prescribers
Discussing Concerns with Family … about residents with health care practitioners, and discussing infectious concerns about residents with family … members and caregivers are also offered as narrated presentations that you can view and listen to. … Prescribers (presentation and narrated presentation)
Discussing Infectious Concerns About Residents With Family … Members and Caregivers (presentation and narrated presentation)
Sustaining Your Antibiotic Stewardship
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teamstepps.ahrq.gov/news/newsletters/e-newsletter/883.html
October 01, 2023 - Family-Observed Quality and Safety Concerns Can Improve Hospital Care for Children With Medical Complexity … Family-Observed Quality and Safety Concerns Can Improve Hospital Care for Children With Medical Complexity … identify what their families saw as priorities for improving the safety and quality of care. … Researchers concluded that soliciting and listening to patient/family expertise can improve the patient … /family care experience and increase trust in providers and hospital systems.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.pdf
June 04, 2013 - Report Checklist
Introduce the nursing staff to the patient and family. … Invite the patient and family to take part in the bedside shift
report. … Conduct a verbal SBAR report with the patient and family. … Use words that the patient and family can understand.
S = Situation. … • Ask the patient and family what the goal is for the next shift.
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teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-tips/index.html
February 01, 2021 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … The primary aim of this AHRQ-funded research (grant number P30HS023535) was to help patients and family … members work with nurses and other healthcare providers to reduce falls in hospitals. … enhanced the Fall Tailoring Interventions for Patient Safety (TIPS) Toolkit to optimize patient and family … By leveraging health information technology, this enhanced intervention engages patients and families