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talkingquality.ahrq.gov/patient-safety/settings/ambulatory/index.html
July 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families offers … interventions and four case studies designed to improve patient safety by meaningfully engaging patients and families … creating a culture of safety, using checklists and other audit tools, and engaging with patients and their families … Toolkit for Engaging Patients To Improve Diagnostic Safety is designed to help patients, families,
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talkingquality.ahrq.gov/ncepcr/research/care-coordination/pcmh/define.html
August 01, 2022 - Partnering with patients and their families requires understanding and respecting each patient’s unique … Recognizing that patients and families are core members of the care team, medical home practices ensure … Medical home practices also excel at building clear and open communication among patients and families … evidence-based medicine and clinical decision-support tools to guide shared decision making with patients and families … White Papers
Creating Patient-centered Team-based Primary Care (PDF, 972 KB)
Engaging Patients and Families
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-slides-508.pdf
April 10, 2018 - AHRQ
Guide to Improving Patient Safety in
Primary Care Settings by Engaging
Patients and Families … development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … create opportunities for meaningful engagement between primary care practices and their patients and families … Presentation Notes
The Create a Safe Medicine List Together strategy is an effort to engage patients and families … Staff within your practice will work with the patients and their families to develop a complete and accurate
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talkingquality.ahrq.gov/talkingquality/measures/setting/long-term-care/hospice.html
January 01, 2023 - A primary caregiver (typically a member of the family) needs to be available around the clock to provide … Effectiveness Measures:
Percentage of families who said:
The hospice staff worked well together as … Patient-Centeredness Measures:
Percentage of families who said:
The patient was always treated with … Timeliness Measures:
Percentage of families who said the hospice did an excellent job of responding
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talkingquality.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - The Guide to Patient and Family Engagement in Hospital Quality and Safety will help hospitals work … as partners with patients and families to improve quality and safety. … handbook and tools for patients, families, and clinicians for each strategy. … The four strategies are: Helping hospitals recruit and work with patient and family advisors, communicating … change of shift report, and engaging patients and families in discharge planning.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-quickstart-final508.pdf
April 04, 2018 - Together
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families … The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
4
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-3-slides.pptx
February 28, 2022 - team
Request information from others
Direct information to specific team members
Include patient or family … Practice example:
Pick a task you were asked to perform by a family member or friend in the past month
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talkingquality.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … Patient and Family Engagement
362 MB
3 min., 40 sec. … Patient and Family Engagement (3 video clips)
191 MB
1 min., 45 sec.
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talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-slides.html
July 01, 2023 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Patient and Family Engagement (CUSP). … Communication with patient/family.
Use of briefings, huddles, and debriefings. … Slide 18: Key Safety Elements: Patient and Family Engagement
Unit approach incorporates—
Mechanisms … Communication with patient/family during rapid response.
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talkingquality.ahrq.gov/news/newsletters/e-newsletter/854.html
March 01, 2023 - Patient and Family Engagement Is First Theme in AHRQ’s New Series of Patient Safety Research Summaries … Patient and Family Engagement Is First Theme in AHRQ’s New Series of Patient Safety Research Summaries … “Improving Healthcare Safety by Engaging Patients and Families” (PDF, 1.4 MB) is the first in a new … Research has shown that involving patients, families and caregivers in the planning, delivery and evaluation … Since 2000, AHRQ has supported 53 patient safety projects related to increasing patient and family engagement
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
May 01, 2017 - and benefits of cesarean delivery with the patient and family … · Process for consent may vary by urgency of the clinical situation, but the patient and family are … part of the team.
· Ensure a shared mental model with patient and family as well as the clinical team … .
· Have training and policies for L&D staff to provide timely, clear information to patient and family … · Investigation
· Ongoing communication with the patient and family
· Apology and remediation
· System
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/small-conf_impact_final_report.docx
January 01, 2011 - weather
Colorado
Perry Dickinson, MD
University of Colorado School of Medicine, Department of Family … Mehr, MD, MS
Department of Family & Community Medicine, University of Missouri
Shannon Canfield, MPH … HSC
Molly Bleecker
IMPaCT Program Manager, Office for Community Health, UNM HSC
Sonja Koukel
Family … Hinkle
National Academy for State Health Policy
Oklahoma*
Jim Mold, MD, MPH
Department of Family … Director at Oregon Rural Practice-based Research Network
Sally Bowman
Program Leader, Extension Family
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/module4_pu-implementation_slides.pptx
November 20, 2014 - Within the unit (among nurses, nurse assistants, physicians, and patients and their families)
Among unit … Don’t forget prevention education for the patient and family members and significant others. … See Tool 3G: Patient and Family Education.
31
Staff Education and Training
You can use a variety of
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talkingquality.ahrq.gov/funding/grantee-profiles/grtprofile-walsh.html
October 01, 2023 - concluded that specific improvements were necessary to address communication with and among caregivers and families … will help to transform the current healthcare system to be more efficient, effective, and patient- and family-centered … Walsh’s most current AHRQ project, Re-Engineering Patient and Family Communication to Improve Diagnostic … safety for use in the outpatient setting that currently supports communication between clinicians and families
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/moreno.pdf
December 17, 2014 - oriented instruction within a high school
biology course and includes related take-
home materials for family … members.
2) Pilot the curriculum and supporting
materials in collaboration with the cadre of
teacher
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.pdf
May 01, 2017 - This aspect of perinatal safety calls for L&D
units to engage patients and families in the
process … • Educating patients and families
regarding oxytocin use—for example,
the infusion procedure, mobility … • Educating patients/families regarding
expected signs and symptoms
related to use, and providing … • Educating patients and families
regarding magnesium use—for
example, the infusion procedure, … • Educating patients and families
regarding the frequency of nursing
assessment and monitoring,
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talkingquality.ahrq.gov/evidencenow/tools/keydrivers/implement-qi.html
November 01, 2018 - Optimize Health IT
Key Driver 4: Create Care Teams
Key Driver 5: Engage with Patients and Families … charts, process and workflow maps, cause and effect diagrams, patient shadowing protocols, patient and family … In some practices, patients and patients’ family members have been productive members of the QI Team.
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talkingquality.ahrq.gov/news/newsletters/e-newsletter/879.html
September 01, 2023 - A new previsit online engagement tool called OurDX, developed by AHRQ researchers with patients and families … identify clinically relevant diagnostic safety opportunities in clinician visits among patients and families … Common diagnostic safety opportunities include patients and families not feeling heard; problems/delays … Patients and families at two U.S. healthcare sites tested OurDX to determine the types and frequencies … Engaging stakeholders to adapt an evidence-based family healthy weight program.
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talkingquality.ahrq.gov/research/findings/final-reports/index.html?page=0
June 01, 2023 - Education and Training
(5)
Emergency Care
(4)
Human and Environmental Factors
(3)
Patient and Family … patient safety, patient safety measure development and implementation, medication safety, patient and family … Patient Safety Publication Date: September 2020
Leveraging a Social Network of Elders and Families … Investigators: Quintana Grant Number: R18 HS 024869 Topic(s): Medication Safety, Older Adults, Patient and Family
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talkingquality.ahrq.gov/research/findings/final-reports/index.html
June 01, 2023 - Education and Training
(6)
Emergency Care
(5)
Human and Environmental Factors
(3)
Patient and Family … patient safety, patient safety measure development and implementation, medication safety, patient and family … Patient Safety Publication Date: September 2020
Leveraging a Social Network of Elders and Families … Investigators: Quintana Grant Number: R18 HS 024869 Topic(s): Medication Safety, Older Adults, Patient and Family