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talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-slides.html
July 01, 2023 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Patient and Family Engagement (CUSP Module). … Communication with patient/family. … Provide patient/family education regarding oxytocin use. … Communication with patient/family.
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talkingquality.ahrq.gov/cpi/about/nac/pcortf-snac.html
November 01, 2022 - Chair, Department of Family Medicine
Adventist Health White Memorial Medical Center
John C. … Hellman Endowed Professor and Chair
Department of Family and Community Medicine
University of California … Professor
Population and Quantitative Health Sciences and Family Medicine and Community Health
Chief … Assistant Secretary for Children and Families
North Carolina Department of Health and Human Services
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
March 01, 2017 - Sometimes residents and families can be the ones driving inappropriate antibiotic use. … Engaging and educating residents and families is a crucial part of a successful stewardship program. … information is being communicated in a way that is easy and straightforward for the resident and his or her family … attention to this program and for working to make your long-term care facility a safer place for residents, family … members and staff.
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talkingquality.ahrq.gov/research/publications/search.html?page=6
January 01, 2017 - & Measures Education & Training Health Information Technology Hospitals & Health Systems Patient & Family … November 2016
Publication Number: A1417-EHC029-B
Chartbook on Person- and Family-Centered … Care
This chartbook includes a summary of quality and disparities across measures of person- and family-centered … National Healthcare Quality and Disparties Report and figures illustrating select measures of person- and family-centered
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talkingquality.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - Literacy Assessment )
Guidelines for Translating CAHPS Surveys
Health Literacy and Patient and Family … Available from the American Board of Pediatrics, the American Academy of Family Physicians, and OptumHealth … This increases the chances that materials, programs, and services will meet the needs of patients and families … Guide for Developing a Community-Based Patient Safety Advisory Council
Patient and Families as Advisors … Effective spoken communication between patient and families and healthcare professionals and staff is
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talkingquality.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/examples.html
April 01, 2019 - Percentage of family members of long-stay residents reporting how often the resident looked and smelled … Whether the facility has resident councils, family councils, or both.
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talkingquality.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
December 01, 2012 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … By ensuring that staff, patients, and patients' families are communicating, nurse managers help unit … Patient- and family-centered care
Nurse managers work with patients, families, and unit staff to develop … patient- and family-focused care plans. … Involving patients and their families in their care ensures the best possible care for the patient and
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-english-2023.docx
January 01, 2023 - We ask for patient or family member input on ways to make patient visits more efficient
1
2
3
4 … Patient and family member preferences have led to changes in our workflow
1
2
3
4
5
9
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talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
September 01, 2020 - Reder: SDM is a process in which the older person/patient, their family/caregiver, their provider(s) … Are there any best practices for when the vet lives in another state and family members are scattered … Reder: it’s very common for older people, including older veterans, to be more isolated and have families … That has been a priority at VA for some time to make sure that family caregivers are really involved … They are collecting information from the patient and updating the patient's chart with medical, family
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talkingquality.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar05/mixedmethods.html
June 01, 2017 - of Healthcare Administration, David Eccles School of Business; and Adjunct Professor, Department of Family … Andrada Tomoaia-Cotisel is a Research Associate, Department of Family and Preventive Medicine, School … Julie Day, M.D., Family Medicine Physician and Quality Medical Director, Community Clinics. … Timothy Farrell, M.D., Geriatrician and Family Medicine Physician. … Michael Magill, M.D., Family Medicine Physician and Executive Medical Director University of Utah Health
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/healthsystemsresearch/virtual-roundtable-discussion/climate-resiliency-roundtable-bios.pdf
February 01, 2022 - She is highly skilled in population health, patient and family
engagement, and measures and materials … Meyers, a family physician, helps lead the Agency's mission of
producing evidence to make health care … Before joining AHRQ in 2004, he practiced family medicine, including maternity care, in a
community … health center in southeast Washington, D.C., and directed the Georgetown
University Department of Family … He was
previously the Robert Wood Johnson Foundation (RWJF) Professor
Emeritus of Family & Community
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - Effective communicators who participate in conversations
with patients, families, and caregivers following … These individuals should demonstrate:
■ Experience in communicating with patients and families about … and competencies should be involved in delivering communication about adverse
events to patients, families … specifically recognize
and name the family members’ emotional or psychological states, and tend to express … ■ Acknowledge difficulty of family hearing and assimilating the bad news.
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talkingquality.ahrq.gov/patient-safety/diagnostic-excellence-grants/index.html
June 01, 2023 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … Re-Engineering Patient and Family Communication To Improve Diagnostic Safety Resilience
Principal Investigators … 01
Project Aims:
Characterize the diagnostic journey, focusing on successes, errors, and patient/family … Adapt PFC I-PASS to create Outpatient PFC I-PASS, a structured communication intervention for patients/families … Evaluate the effectiveness of PFC I-PASS (discharge and outpatient) to improve patient/family and clinician
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talkingquality.ahrq.gov/patient-safety/settings/hospital/red/toolkit/index.html
April 01, 2023 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Medical Records
Confer With the In-Hospital Medical Team
Arrange To Meet With Patient, Family … Phone and Video
Handling Patient Refusal of Language Assistance
Understanding the Role of Family … Patient Outcome Survey (phone version)
References
Tool 7: Understanding and Enhancing the Role of Family … Boston University School of Medicine have developed Tool 7: Understanding and Enhancing the Role of Family
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes6.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Module 5 provides detailed information concerning the elements of disclosure to patients and families … The patient and the family are the first victim(s) after an event, but the second-victim is the caregiver … The second-victim understands that disclosure of the event will occur with the patient and/or family … and might be concerned about whether the patient and/or family will choose to sue the organization.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
June 01, 2023 - Ask if they, their family members, or anyone they know had surgery before, and if they have questions … For example, many patients and family reviewers for the colorectal surgery booklet had questions about
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talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/ambulatory-care-research-network.html
January 01, 2012 - January 1, 2012
Network Acronym:
ACRN
Network Type:
Mixed Network (a combination of family … Younge
Network Member Email:
rgy2103@cumc.columbia.edu
Network Member Role:
Chief, Family … Presbyterian Hospital and the Columbia University Medical Center to improve the health and well-being of families
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talkingquality.ahrq.gov/patient-safety/settings/hospital/resource/index.html
August 01, 2022 - Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Communication and Optimal Resolution (CANDOR)
Emergency Severity Index
Guide to Patient and Family
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talkingquality.ahrq.gov/sites/default/files/2024-02/pace-report.pdf
January 01, 2024 - Main, PhD*
John Westfall, MD*
Daniel Harris, PhD**
Organizational Affiliations:
*Department of Family … Additionally, patients or family members may be ameliorators by recognizing the
error and taking action … We received 284 completed surveys, of which 170 (60%) indicated that the respondent or a
family member … BMC Family Practice
2005 Mar 8; 6(1):11. … Journal of Family Practice. 1997;45:40-6.
3 Dovey SM, Meyers DS, Phillips RL, et al.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/asian-nhpi/asian-nhpi-chartbook.pdf
May 15, 2020 - • For the U.S. population as a whole, 65.5% lived in family households and 34.5% in non-
family households … Priority Area: Person- and Family-Centered Care
Person- and Family-Centered Care is one of five healthcare … participation of patients and their families in decision making and treatment. … participation of patients and their families in decision making and treatment. … Kaiser Family Foundation; June 2016.