-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/advanced-practice-guide-brochure.pdf
March 01, 2016 - Practices
The Guide to Improving Patient Safety
in Primary Care Settings by Engaging Patients
and Families … (the Guide) is a
resource to help primary care practices partner with patients
and their families … and families with members of the
health care team to guide practice improvements. … Engaging patients and their family members in a team-based
care approach improves care quality, safety … member
to change behavior.
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - The use
of unqualified interpreters—such as a family member, friend, or unqualified staff member—is … choose from among the options, not
to make the decision for them.
› Recognize that in many cultures, family … members are deeply involved
in health decisions. … Involve extended family members, when appropriate,
in shared decisionmaking and when planning care. … Gently ask
patients or family members
to convey the information in
their own words to make sure
-
preventiveservices.ahrq.gov/patient-safety/settings/hospital/engage-tool.html
July 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … The FCR Toolkit was designed to increase family engagement in rounds for hospitalized children. … The FCR Toolkit was developed at a pediatric academic medical center with extensive input from family … representatives, pediatric health care professionals at the American Family Children’s Hospital, and … rounds checklist, family engagement, and patient safety: a randomized trial .”
-
preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool4.html
March 01, 2013 - Identify key family members and the patient's CAM healers to engage in explaining the diagnosis in a … Even if the patient prefers having a family member or friend interpret, also have a qualified medical … member for interpretation. … Obtain hospital interpreter services even if the patient uses a friend or family member . … In some cultures, family members play significant roles in care and decisionmaking for loved ones.
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared_quickstartfull.pdf
January 01, 2015 - Patient Note Sheet Encourage patients
or family members to
take notes during the
appointment.
�� … Patients or family members are offered
the Note Sheet and a pen and are encouraged to
take notes during … During the appointment, the clinician can offer patients or family members a note sheet and
encourage … Observe whether patients or family members are filling in the Patient Prep Cards and whether
clinicians … Observe whether patients or family members
are using the Patient Note Sheets.
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared_quickstartbrochure.pdf
January 01, 2015 - Patient Note
Sheet
Encourage patients
or family members to
take notes during the
appointment. … Patients or family members are
offered the Note Sheet and a
pen and are encouraged to take
notes during … During the appointment, the clinician can offer patients or
family members a note sheet and encourage … Observe whether patients or family members are filling in the
Patient Prep Cards and whether clinicians … Observe whether patients or family
members are using the Patient Note Sheets.
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/bepreparedpt_famguide.pdf
November 29, 2017 - A Guide for Patients and Families
Be Prepared! … A Guide for Patients and Families
How can you prepare for appointments? … Guide to Patient and Family
Engagement in Primary Care
Acrobat Accessibility Report
-
preventiveservices.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - The use of unqualified interpreters—such as a family member, friend, or unqualified staff member—is not … Recognize that in many cultures, family members are deeply involved in health decisions. … Involve extended family members, when appropriate, in shared decisionmaking and when planning care … Gently ask patients or family members to convey the information in their own words to make sure they
-
preventiveservices.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
December 01, 2017 - Español
FAQs
Home
Patient Safety
Engaging Patients and Families … and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families … Engaging patients and families in the discharge planning process helps make this transition in care safe … Strategy 1: Working With Patients and Families as Advisors
Strategy 2: Communicating to Improve Quality … https://www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
-
preventiveservices.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
September 01, 2020 - If a patient chooses to use a family member or friend as an interpreter, it's a good idea to use your … Their companions (family members or friends who accompany them) do, too. … The use of unqualified interpreters—such as a family member, minor child, friend, or unqualified staff … Still, at times, your patient may want their bilingual family member to interpret for them—and, of course … When a family member interprets, the person may impose their view of your patient's health and this may
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - members or friends are and how you want them to be involved
Your family or friends are welcome at [insert … Remember
You and your family or friends are a vital part of your health care team. … Family or friends can help you do this. … Strategy 1: Working with Patients & Families as Advisors (Tool 1) … Strategy 1: Working with Patients & Families
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-webinar-slides.pdf
May 25, 2017 - Handoff
AHRQ
Guide to Improving Patient Safety in Primary
Care Settings by Engaging Patients and
Families … Safety
Co-PI, AHRQ Guide to Improve Patient Safety
in Primary Care Settings by Engaging
Patients and Families … Advisory
Councils (PFAC)
• Team-based Care
• Medication Management
• Family engagement in care … • Strategy to encourage bi
(or tri) directional
communication with
patients, family
members and the … – Engage all members in team-based care, including
patients and families.
-
preventiveservices.ahrq.gov/patient-safety/reports/engage.html
October 01, 2021 - Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide to Improving … The Guide is composed of materials and resources to help primary care practices implement patient and family … topic identified several key threats to patient safety amenable to improvement through patient and family … Patient and family engagement in primary care helps forge trusting relationships that promote safety. … Materials in the Guide
The Guide is composed of materials and tools to support adoption of patient and family
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/dxsafety-reimagining-healthcare-teams.pdf
July 07, 2023 - members or other support
people, works to establish
shared goals that reflect
patient and family … The clinician validates the
concern of the patient, family
member, or other support
person. … The clinician may also serve
as the liaison between
patients, their family
members, other support … The AI clearly
communicates its
outputs to patients,
their family members
or other support
people … provide daily summaries about fall risk and near falls and notify family members or the clinician if
-
preventiveservices.ahrq.gov/patient-safety/reports/engage/interventions/webinars.html
June 01, 2023 - Patient and Family Engagement for Primary Care: Webinar Series … Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide to Improving … Safety News and Events
Education & Training
Resources
Patient and Family … The Guide includes four interventions to engage patients and families in ways to support improvements … reviewed June 2023
Page originally created May 2017
Internet Citation: Patient and Family
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back_quickstart_full.pdf
September 15, 2016 - In teach-back, you ask
patients or family members to explain in their own words what they need to know … to validate (1) that you have explained medical information clearly and (2) that patients and/or
family … members have a clear understanding of what you have told them. … • Inform the patient and
family about teach-
back.
•• Encourage patient and
family participation in … this 1-page handout explains the goal of
teach-back, the teach-back process, and the patient
and family
-
preventiveservices.ahrq.gov/news/newsletters/e-newsletter/872.html
July 01, 2023 - ET on Involving Patients and Families in Safety. … Patient and family engagement is critical to creating a culture of safety. … Lundblad, president and chief executive officer, Stratis Health; and Lisa Juliar, director of patient and family … Respondents reported obtaining antibiotics from friends or relatives (22.3 percent), purchasing them … that patient feedback about the diagnostic process can enrich clinicians’ understanding of patient and family
-
preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - The patient and/or family have a reasonable expectation to be informed when a harm event has occurred … Do hospital policies provide guidelines for communicating with patients and families? … AHRQ's Patient and Families as Advisors Implementation Handbook.
Golann, D. (2011). … Allow the patient and/or family to express their emotions. … members.
-
preventiveservices.ahrq.gov/hai/quality/tools/cauti-ltc/engage.html
March 01, 2017 - Resident and Family Engagement brochure for residents ( PDF , 132 KB)
Describes what resident … and family engagement is and how to engage with long-term care facility staff as partners in infection-prevention … Resident and Family Engagement: What Is My Role as a Leader? … Resident and Family Engagement Module, Long-Term Care Safety Toolkit
Defines resident-and family-centered … brochure ( PDF , 814.2 KB)
A brochure to help facility staff communicate with residents and families
-
preventiveservices.ahrq.gov/patient-safety/reports/engage/interventions/warmhandoff.html
June 01, 2023 - Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide to Improving … Education & Training
Resources
Warm Handoff: Intervention
Patient and Family … care between two members of the health care team, where the handoff occurs in front of the patient and family … Uses
Description
A Patient’s Guide to Warm Handoffs [PDF, 339 KB]
Inform the patient and family … explains the purpose of the warm handoff, the warm handoff process, and the role of the patient and family