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  1. pcmh.ahrq.gov/page/engaging-patients-and-families-medical-home-table-3
    June 01, 2010 - Engaging Patients and Families in the Medical Home June 2010 AHRQ Publication No. 10-0083-EF Prepared … Picker Institute (Undated; Gerteis et al., 1993) Commonwealth Fund (Davis et al., 2005) Institute for Family-Centered … , communication, and education Emotional support and alleviation of fear and anxiety Involvement of family … Health care practitioners listen to and honor patient and family perspectives and choices. … Patient and family knowledge, values, beliefs, and cultural backgrounds are incorporated into the planning
  2. pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
    August 01, 2022 - Describe the importance of disclosure communication and transparency with patients and families. … Do hospital policies provide guidelines for communicating with patients and families? … AHRQ's Patient and Families as Advisors Implementation Handbook. Golann, D. (2011). … Allow the patient and/or family to express their emotions. … members.
  3. pcmh.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
    June 01, 2023 - Did anyone ask the patient and family caregivers for their perspectives? … Consider the impact of your actions and recommendations on the patient and family. … Ask yourself, if this were my family member, would I think the same way? … Diagnostic reflective practice includes action, including communicating with the patient and family caregivers
  4. pcmh.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
    December 01, 2022 - Blog posts from AHRQ leaders For Hospice Care, a Pressing Need to Ensure Quality for Patients and Families … Whichever location is chosen, patients must discuss their options with their family members and healthcare … But what does receiving quality care look like for patients and families? … It is essential to capture and understand patient and family perceptions of and experiences with end-of-life … Internet Citation: For Hospice Care, a Pressing Need to Ensure Quality for Patients and Families
  5. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Qualitative_Methods_2012_04_11_Transcript.pdf
    January 01, 2012 - member who might be accompanying a patient to a visit. … And you ask them to go through your service or a procedure exactly as the patient and a family member … So, if you don't allow a family member in the room, then the family member, the person playing the familymember doesn't go in the room. … member.
  6. pcmh.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
    August 01, 2022 - Best way to involve patients and family—Provide various options, because not every patient/family will … also for clinician communicating with the patient/family. … Not all clinicians should be conducting this initial communication with patients/families. … goals of the patient and family. … by an adverse event, but also the providers who care for patients/families.
  7. pcmh.ahrq.gov/nhguide/index.html
    Engage Residents and Family This toolkit helps residents and family members participate in residents … Help Prescribing Clinicians Choose the Right Antibiotic Educate and Engage Residents and FamilyMembers Back to Top
  8. pcmh.ahrq.gov/page/engaging-patients-and-families-medical-home-table-2
    June 01, 2010 - Engaging Patients and Families in the Medical Home June 2010 AHRQ Publication No. 10-0083-EF … across care settings and services over time, in consultation and collaboration with the patient and family … care-planning process driven by a compassionate, robust partnership of physicians, patients, and patients’ families … Patients and families participate in quality improvement activities at the practice level Information … Collaborates with patient and family advisors in quality improvement and practice redesign.
  9. pcmh.ahrq.gov/hai/cusp/modules/index.html
    August 01, 2019 - Teamwork and Communication Apply CUSP Role of the Nurse Manager Spread Patient and Family … Patient and Family Engagement The Patient and Family Engagement module of the CUSP Toolkit focuses … on making sure patients and their family members understand what is happening during the patient's hospital
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsspecscen.pdf
    January 11, 2010 - member noticed the patient seemed lethargic and confused. … The family member alerted the nurse about these concerns. … The nurse assured the family member that she would check on the patient. … An hour later, the family member reminded the nurse, who then assessed the patient. … the family
  11. pcmh.ahrq.gov/nhguide/toolkits.html
    September 01, 2017 - Help Prescribing Clinicians Choose the Right Antibiotic Educate and Engage Residents and FamilyMembers Toolkits What Toolkits Does the Guide Include? … Toolkit To Educate and Engage Residents and Family Members Residents and their family members may not … Educating residents and their family members about these issues helps them understand what the nursing … members about antibiotics and engaging them in health care decisions.
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
    June 01, 2021 - In reality, the family member may be looking for options to make her mother feel better (such as a cough … Residents or family members may not agree with decisions or may be frustrated with the health care process … We’ve probably all faced family members who insist on ordering a urine culture or antibiotic that we … In this scenario, a family member worries that her aunt has a urinary tract infection, or UTI. … Remember our DESC tool that we used to talk with a family member?
  13. pcmh.ahrq.gov/ncepcr/communities/pbrn/registry/index.html
    April 28, 2024 - Search   Network Type Dental Network (at least 75% are dentists) (5) Family … Medicine Network (at least 75% are Family Medicine Clinicians) (56) Internal Medicine Network (at … Health Network (at least 75% are mental health practitioners) (2) Mixed Network (a combination of family … Medicine Network (at least 75% are Family Medicine Clinicians) Network Status: Established State: … Network Type: Family Medicine Network (at least 75% are Family Medicine Clinicians) Network Status:
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
    February 24, 2011 - Tips for Going Home Patients and families at [insert hospital name] wrote these tips to help you get … ready to go home: [Use patient and family advisors to tailor this list to your hospital.] … Use this checklist to see what information you still need from us as you or your family member prepare … My family or someone close to me knows I am coming home and knows the next steps in my care. … Strategy 1: Working with Patients & Families as Advisors (Tool 1)
  15. pcmh.ahrq.gov/teamstepps-program/curriculum/communication/tools/teachback.html
    May 01, 2023 - Teach‐back is a way to confirm that you have explained information clearly and that patients or family … teach-back to correct any missed communication (or misinformation) with non-English speakers or patients and families … An existing diagnosis to family or caregivers. … The nurse shows the patient and family caregiver the process and technique for changing the dressing. … They would then ask the patient or family caregiver to explain the process back to them to verify that
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Ways_To_Learn_More_508.docx
    May 21, 2013 - Quality improvement Patient safety Working with patients and families as advisors Improving discharge … Its Web site has information to help patients, families, clinicians, leaders, and others make informed … that empowers families to take part in their loved ones’ health care experiences. … in Boston, MA, established the Adult Patient and Family Council to help patients and their families … This program reduces readmissions and encourages patients and families to take a more active role in
  17. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/reduce.html
    March 01, 2017 - strategies to address alternatives to antibiotic use with providers, long-term care staff, and residents and familymembers. … educational video This 5-minute educational video promotes antibiotic stewardship among residents, families … brochure ( PDF , 814.2 KB) A brochure to help facility staff communicate with residents and families
  18. pcmh.ahrq.gov/patient-safety/settings/hospital/fall-tips/index.html
    February 01, 2021 - Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … The primary aim of this AHRQ-funded research (grant number P30HS023535) was to help patients and familymembers work with nurses and other healthcare providers to reduce falls in hospitals. … enhanced the Fall Tailoring Interventions for Patient Safety (TIPS) Toolkit to optimize patient and family … By leveraging health information technology, this enhanced intervention engages patients and families
  19. pcmh.ahrq.gov/patient-safety/settings/hospital/candor/index.html
    August 01, 2022 - Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … harm occurs often follows a "deny-and-defend" strategy, providing limited information to patients and families … adverse events and a more proactive method to achieving an amicable and fair resolution for the patient/family … Event—Unreasonable Care Video: Notification of Adverse Event Video: Planning for Meetings with Family … Video: Disclosure Conversation with Family Video: Offer of Compensation Module 8: Organizational
  20. pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
    August 01, 2022 - Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … How does the culture support or inhibit disclosing information to staff, patients, and families when … Engaging patients and family members as soon as possible following the event to secure their unique and … As time passes, patients and families start to develop distrust of the organization and might believe … Support of the patient and family—providing patients and families with honest and transparent information

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