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pcmh.ahrq.gov/page/engaging-patients-and-families-medical-home-table-3
June 01, 2010 - Engaging Patients and Families in the Medical Home June 2010 AHRQ Publication No. 10-0083-EF Prepared … Picker Institute (Undated; Gerteis et al., 1993) Commonwealth Fund (Davis et al., 2005) Institute for Family-Centered … , communication, and education Emotional support and alleviation of fear and anxiety Involvement of family … Health care practitioners listen to and honor patient and family perspectives and choices. … Patient and family knowledge, values, beliefs, and cultural backgrounds are incorporated into the planning
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - Describe the importance of disclosure communication and transparency with patients and families. … Do hospital policies provide guidelines for communicating with patients and families? … AHRQ's Patient and Families as Advisors Implementation Handbook.
Golann, D. (2011). … Allow the patient and/or family to express their emotions. … members.
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pcmh.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
June 01, 2023 - Did anyone ask the patient and family caregivers for their perspectives? … Consider the impact of your actions and recommendations on the patient and family. … Ask yourself, if this were my family member, would I think the same way? … Diagnostic reflective practice includes action, including communicating with the patient and family caregivers
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pcmh.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
December 01, 2022 - Blog posts from AHRQ leaders
For Hospice Care, a Pressing Need to Ensure Quality for Patients and Families … Whichever location is chosen, patients must discuss their options with their family members and healthcare … But what does receiving quality care look like for patients and families? … It is essential to capture and understand patient and family perceptions of and experiences with end-of-life … Internet Citation: For Hospice Care, a Pressing Need to Ensure Quality for Patients and Families
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Qualitative_Methods_2012_04_11_Transcript.pdf
January 01, 2012 - member who might be accompanying a patient to a visit. … And you ask them to go through your service or
a procedure exactly as the patient and a family member … So, if
you don't allow a family member in the room, then the family member, the person playing the family … member
doesn't go in the room. … member.
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
August 01, 2022 - Best way to involve patients and family—Provide various options, because not every patient/family will … also for clinician communicating with the patient/family. … Not all clinicians should be conducting this initial communication with patients/families. … goals of the patient and family. … by an adverse event, but also the providers who care for patients/families.
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pcmh.ahrq.gov/nhguide/index.html
Engage Residents and Family
This toolkit helps residents and family members participate in residents … Help Prescribing Clinicians Choose the Right Antibiotic
Educate and Engage Residents and Family … Members
Back to Top
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pcmh.ahrq.gov/page/engaging-patients-and-families-medical-home-table-2
June 01, 2010 - Engaging Patients and Families in the Medical Home
June 2010
AHRQ Publication No. 10-0083-EF … across care settings and services over time, in consultation and collaboration with the patient and family … care-planning process driven by a compassionate, robust partnership of physicians, patients, and patients’ families … Patients and families participate in quality improvement activities at the practice level
Information … Collaborates with patient and family advisors in quality improvement and practice redesign.
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pcmh.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … Patient and Family Engagement
The Patient and Family Engagement module of the CUSP Toolkit focuses … on making sure patients and their family members understand what is happening during the patient's hospital
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsspecscen.pdf
January 11, 2010 - member noticed the patient seemed lethargic and
confused. … The family member alerted the nurse about these
concerns. … The nurse assured the family member that she would
check on the patient. … An hour later, the family member reminded
the nurse, who then assessed the patient. … the family
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pcmh.ahrq.gov/nhguide/toolkits.html
September 01, 2017 - Help Prescribing Clinicians Choose the Right Antibiotic
Educate and Engage Residents and Family … Members
Toolkits
What Toolkits Does the Guide Include? … Toolkit To Educate and Engage Residents and Family Members
Residents and their family members may not … Educating residents and their family members about these issues helps them understand what the nursing … members about antibiotics and engaging them in health care decisions.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - In reality, the family member may be looking for options to make her mother feel better (such as a cough … Residents or family members may not agree with decisions or may be frustrated with the health care process … We’ve probably all faced family members who insist on ordering a urine culture or antibiotic that we … In this scenario, a family member worries that her aunt has a urinary tract infection, or UTI. … Remember our DESC tool that we used to talk with a family member?
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pcmh.ahrq.gov/ncepcr/communities/pbrn/registry/index.html
April 28, 2024 - Search
 
Network Type
Dental Network (at least 75% are dentists)
(5)
Family … Medicine Network (at least 75% are Family Medicine Clinicians)
(56)
Internal Medicine Network (at … Health Network (at least 75% are mental health practitioners)
(2)
Mixed Network (a combination of family … Medicine Network (at least 75% are Family Medicine Clinicians) Network Status: Established State: … Network Type: Family Medicine Network (at least 75% are Family Medicine Clinicians) Network Status:
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
February 24, 2011 - Tips for Going Home
Patients and families at [insert hospital name] wrote these tips to help you get … ready to go home: [Use patient and family advisors to tailor this list to your hospital.] … Use this checklist to see what information you still need from us as you or your family member prepare … My family or someone close to me knows I am coming home and knows the next steps in my care. … Strategy 1: Working with Patients & Families as Advisors (Tool 1)
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pcmh.ahrq.gov/teamstepps-program/curriculum/communication/tools/teachback.html
May 01, 2023 - Teach‐back is a way to confirm that you have explained information clearly and that patients or family … teach-back to correct any missed communication (or misinformation) with non-English speakers or patients and families … An existing diagnosis to family or caregivers. … The nurse shows the patient and family caregiver the process and technique for changing the dressing. … They would then ask the patient or family caregiver to explain the process back to them to verify that
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Ways_To_Learn_More_508.docx
May 21, 2013 - Quality improvement
Patient safety
Working with patients and families as advisors
Improving discharge … Its Web site has information to help patients, families, clinicians, leaders, and others make informed … that empowers families to take part in their loved ones’ health care experiences. … in Boston, MA, established the Adult Patient and Family Council to help patients and their families … This program reduces readmissions and encourages patients and families to take a more active role in
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pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/reduce.html
March 01, 2017 - strategies to address alternatives to antibiotic use with providers, long-term care staff, and residents and family … members. … educational video
This 5-minute educational video promotes antibiotic stewardship among residents, families … brochure ( PDF , 814.2 KB)
A brochure to help facility staff communicate with residents and families
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pcmh.ahrq.gov/patient-safety/settings/hospital/fall-tips/index.html
February 01, 2021 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … The primary aim of this AHRQ-funded research (grant number P30HS023535) was to help patients and family … members work with nurses and other healthcare providers to reduce falls in hospitals. … enhanced the Fall Tailoring Interventions for Patient Safety (TIPS) Toolkit to optimize patient and family … By leveraging health information technology, this enhanced intervention engages patients and families
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/index.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … harm occurs often follows a "deny-and-defend" strategy, providing limited information to patients and families … adverse events and a more proactive method to achieving an amicable and fair resolution for the patient/family … Event—Unreasonable Care
Video: Notification of Adverse Event
Video: Planning for Meetings with Family … Video: Disclosure Conversation with Family
Video: Offer of Compensation
Module 8: Organizational
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … How does the culture support or inhibit disclosing information to staff, patients, and families when … Engaging patients and family members as soon as possible following the event to secure their unique and … As time passes, patients and families start to develop distrust of the organization and might believe … Support of the patient and family—providing patients and families with honest and transparent information